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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,112 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,112 reviews

December 04, 2024

This dealership is great. Service here is awesome. Definitely recommend for whoever has a Toyota. More

by ponce0606m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harveen Toor
Dec 04, 2024 -

Norm Reeves Toyota Dallas responded

What a nice review! Thanks for giving us this praise, and we hope to see you and your Toyota at our dealership once again.

December 04, 2024

We have been coming to Cowboy/Norm Reeves Toyota well over 20 years, following Alan Young, and once Alan left with Shelly Jackowski, as our Service Managers. In fact, we bought both our Prius' (2009 and More

by LMENDOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Norm Reeves Toyota Dallas responded

We appreciate your loyalty of more than 20 years and you purchasing your 2009 and 2010 Prius's at our store! Thanks so much for trusting in our team, especially Shelly and Bobby. We can't wait to serve you again!

December 04, 2024

Superb, we are pleased with the service received. We appreciate this dealership.Will be back More

by Doylean Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J. Asmus
Dec 04, 2024 -

Norm Reeves Toyota Dallas responded

We welcome you back any time, Doylean! And we're thrilled that your service visit for your Toyota went so well. Thanks for giving us your business, and we'll see you next time!

December 04, 2024

I told them to check out my tires as I have a persistent low pressure alert. When I left after the service appointment, I noticed the low pressure alert had lit up again and I noticed that my hub cap was mi More

by VALENTINE_TONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Auchter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Norm Reeves Toyota Dallas responded

We appreciate your feedback on your service visit to check out the tire pressure in your Toyota, Tony. We also understand the frustration you experienced seeing the light again and regarding the hub cap that went missing. Please contact our dealership when it's convenient for you to discuss these issues with our service department. Thank you.

December 03, 2024

Norm Reeves provides great customer service. So far I haven't encountered any car maintenance issues and the service advisors are always pleasant, professional, and very willing to answer my que More

by DSELINA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavio Mendoza , Tobias Fulton
Dec 04, 2024 -

Norm Reeves Toyota Dallas responded

We're glad that your service visit for your Toyota went so well! We strive to provide satisfying service and make the experience transparent so we're happy we could deliver that to you. Thank you, and we look forward to serving you again!

December 02, 2024

They did a good job, very on time, little waiting, and a very friendly service. More

by pazuzu_fer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Norm Reeves Toyota Dallas responded

Well, we're very pleased that your service visit for your Toyota went so well and was so efficient! That's the kind of service we strive to provide. Thank you for bringing your car in, and we look forward to helping you next time!

December 02, 2024

Yaela dror once again helped us get a great vehicle I’m know my mother will love her new car Thank you! More

by Stovar244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Norm Reeves Toyota Dallas responded

Congratulations to you and your mom on your new Toyota! We're happy that Yaela could help you find it and give you the treatment that you both deserve. Thanks for stopping by, and please let us know what else we can do for you!

December 02, 2024

I ended up getting a good car despite not having an extremely high credit score. More

by arzoonaderi10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Norm Reeves Toyota Dallas responded

Congratulations on your new-to-you Toyota! We're glad that you could get a car that you love with the help of our staff. Thanks for letting us know, and we'll see you at your first service appointment!

December 02, 2024

We really enjoy and appreciate working with Shelly Jackowski to take care of both our Toyotas. We have worked with her for over 20 years, and she is the primary reason we come back again and again to More

by LMENDOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Norm Reeves Toyota Dallas responded

Wow! Twenty years visiting our dealership--we're very flattered and happy that Shelly has been a big help in caring for your Toyotas. Thank you for sharing, and we will pass on your kind words to her and to Bobby. Remember that you can schedule your next appointment at your convenience online.

November 29, 2024

I've come to trust Justin Auchter these past six years. He always takes good care of my two vehicles! More

by veeval69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Norm Reeves Toyota Dallas responded

We appreciate you trusting Justin with both of your Toyota vehicles for six years! Please let us know what else we can do to elevate your next service visit to a five-star experience. Thank you!

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