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Norm Reeves Toyota Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.9
4,885 Reviews
Dallas' Cowboy Toyota Dealership Serving the DFW Metroplex Area. Cowboy Toyota welcomes all Credit Union, Sam's Club, and Costco members. We offer vehicle delivery within the Metroplex area to all customers. Cowboy Toyota located in Dallas, TX is proud to be one of the premier dealerships in the Dallas-Fort Worth Metroplex. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Cowboy Toyota a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota or Scion, you've come to the right place. We proudly serve the following communities and others in the Dallas and Fort Worth Metroplex area: East Dallas, Lake Highlands, White Rock Lake, North Park, Preston Hollow, Park Cities, Highland Park, Universtiy Park, Far North Dallas, Richardson, Garland, Oak Cliff, Sachse, Murphy, Mesquite, Balch Springs, Forney, Heath, Seagoville, Rockwall, Rowlett, Lake Ray Hubbard, Addison, Plano, Sunnyvale, Sulphur Springs and Terrell. Come visit our selection of Toyota Prius, Corolla, Yaris, Matrix, Camry, Venza, Avalon, RAV4, FJ Cruiser, Sienna, Tacoma, Sequoia, Tundra, and Land Cruiser. Located in Dallas, Texas off of I-30 and Buckner Boulevard.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 4,885 reviews

July 15, 2024

Muchas gracias por su atención estoy contenta de haber comprado mi rav4 con usted . Gracias don Pedro More

by clarafavela91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Norm Reeves Toyota Dallas responded

Clara, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Pedro and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 14, 2024

Clean, professional, courteous Acknowledged us rite away and explained every step answered all questions. Best of all, we're not pushy or pressured us in any way. More

by Bigbadtrucker75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2024 -

Bigbadtrucker75 responded

Ivan Williams epitomizes customer service. He was walking towards me, greeting me by name before i had 5 steps in. He listened, explained options, and moved swiftly to make sure all our needs were met. This was my 18yr old sons 1st time at a big dealership buying a car. Before we got there, I explained to him not 2 get his hopes up, and that it would be a LONG, nerve racking experience. And we might go home empty handed, w/low opinion of the "car salesman". When it was all over, pretty quick I might add, my son said it was nothing like I warned. And I attribute this stress free experience to Ivan Williams #IWillGetYouADeal Thank u sir.

Jul 15, 2024 -

Norm Reeves Toyota Dallas responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

July 13, 2024

Just bought a used Honda Pilot for Mr. Luis Santos. I appreciated his informative, friendly, and low-pressure approach. He never got frustrated or bothered by all my questions and was al More

by Jon.godoy.vacr5g
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Norm Reeves Toyota Dallas responded

It's great to hear that Luis was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Cowboy Toyota!

July 13, 2024

Great service. Was in and out of there in 3 hrs. Got exactly what I was looking for. More

by Manueld214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 13, 2024

Nate has provided a excellent experience of buying a new car. He was fair, honest and professional. I'd always recommend him for a great experience with purchase of a new car. More

by Neerai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Asmus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear Nate was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 12, 2024

I’ll definitely recommend cowboy toyota to my friends. Thank you for assisting me for getting my new car. More

by edgarpigon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Cachay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 11, 2024

A fantastic experience all the way around! My salesman Nate Asmus was great and made the buying experience seamless. He was prompt, informative, and kind. My experience with the closing was al More

by Mike@mcculloughmediation.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Asmus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. We're always happy to help.

July 11, 2024

Chris was very helpful when buying my car. He made the process easy and quick. Chris also would answer any questions I had without hesitation. Overall, a good experience! Very professional! More

by Esme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

Norm Reeves Toyota Dallas responded

We are so glad that Chris had the opportunity to work with you and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

July 11, 2024

Mr. Luis Santos, and Tobias Fulton made my experience at Cowboy Toyota exceptional. As a first time car buyer, I could not have asked for a better experience than the one they provided to me. Cowboy Toyota More

by ajsanmiguel12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tobias Fulton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! We're happy to hear it went well with Luis and Tobias, and we truly appreciate your feedback.

July 10, 2024

Luis santos has been one of the best sells man I’ve had in my life time. He’s been really respectful with me my family and most definitely prices in the car. Me personally I took out a black 13 Corolla,2 y More

by Wilson Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Norm Reeves Toyota Dallas responded

Here at Cowboy Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Luis, and it was a pleasure having you at the dealership. We appreciate your review!

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