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Norm Reeves Toyota Dallas

Dallas, TX

4.8
5,135 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 5,135 reviews

January 14, 2024

Excellent customer service! They were very thorough and professional throughout the entire process. We were assisted by Karissa, who was amazing. She kept us informed and made o More

by MICHAEL.MORALESRAMOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud, Karissa Carrasco
Jan 14, 2024 -

Norm Reeves Toyota Dallas responded

Michael, it's fantastic to hear that Karissa provided you with great customer service while assisting you with your new vehicle! We truly appreciate the opportunity to do business with you. Thanks for choosing Cowboy Toyota!

January 13, 2024

Arrived at the location and was immediately greeted. Asked if we had an appointment or needed helped and immediately Ivan was there. Great smile, presentation, and informative on the vehicles we were in More

by jacobcuevas8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Breaud, Ivan Williams
Jan 14, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much, Jacob, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Ivan and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 13, 2024

I always get friendly, professional service. I feel as if both my car and myself are cared for. This is not just customer service, but car care at Cowboy Toyota. Shelly is the best! Thank yo More

by mbronson09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Shelly and our team, and we look forward to working with you again.

January 13, 2024

Alec was the best salesman I have ever encountered! !!☺️ I highly recommend him along with Chris, he had the best Spirit very detailed information about the 4 Runner & secrurity in case my new baby gets More

by Christina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Alec Sutherland
Jan 14, 2024 -

Norm Reeves Toyota Dallas responded

Thank you, Christina! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alec and Chris met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

January 13, 2024

Ivan is remarkably personable, swiftly inquiring about assistance and courteously offering refreshments. He adeptly explained every detail, guiding us through the entire process with exceptional customer More

by Hermila Cuevas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Williams
Jan 15, 2024 -

Norm Reeves Toyota Dallas responded

Thank you so much, Hermilla, for your excellent review! We are so glad that Ivan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 13, 2024

Yaela Dror was very nice lady, very easygoing and straightforward. Highly recommended. Purchasing the car was as simple as it gets. More

by Cesar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2024 -

Norm Reeves Toyota Dallas responded

We are so glad that Yaela had the opportunity to work with you, and that she and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 13, 2024

Yaela was wonderful and really focused on my individual needs and hopes with my new vehicle. More

by joshrichardrose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaela Dror
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Yaela here at Cowboy Toyota.

January 13, 2024

Thank you so much for always taking care of our family, Billy always goes above and beyond to make it a smooth and easy process without all the waiting game. More

by tcrow1251
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Goss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tobias Fulton
Jan 14, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for the kind words for Billy and congratulations on your new vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

January 11, 2024

We were very satisfied with the service. Shelly was very helpful and was very professional. More

by joettehanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad Shelly was able to help, and we hope to see you again!

January 10, 2024

The service was fantastic and quick. Karissa was very knowledgeable. The financing was simple and quick and no hard sell on the warranties. More

by Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Cannon, Karissa Carrasco
Jan 10, 2024 -

Norm Reeves Toyota Dallas responded

Thank you for your very kind review, Rob. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Cowboy Toyota.

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