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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,850 Reviews
Call Service Center (817) 345-6175

2,850 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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January 17, 2024

Ms. Elizabeth French is a Superb Professional Courtepus Person that is Very Extremely Customer Friendly More

by WWP888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words for Ms. French! We're delighted to hear about your positive experience with our team. We appreciate your business and look forward to serving you again in the future.

January 15, 2024

Very professional and quick service was provided by the dealership. Understood what I expected and they did what I asked More

by Gary.bryce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our dealership. We appreciate your trust and look forward to serving you again in the future. Safe travels!

January 14, 2024

Great place to service your car. Tommy Lit is an awesome guy. Made the process stress free. More

by Civic33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lit and AJ Sami
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Jan 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the glowing review for Tommy! Our team is dedicated to your satisfaction and is excited to provide you with excellent service on your next visit.

January 14, 2024

The service advisors are very professional and courteous. I have leased only Honda cars since 2010, and only from this dealership. I do not plan to go anywhere else! More

by misterzu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star rating means a lot to us! We're glad that we could provide you with excellent service. If you have any more feedback or if there's anything else we can do, feel free to reach out.

January 11, 2024

We needed the car back ASAP and our serviceman worked hard to make sure we did! More

by Kelly.seuell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lit
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Jan 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the awesome review! It is always rewarding to hear that our team went above and beyond to assist.

January 10, 2024

Quality service , review on important topics to take care of , friendly staff, washed and vacuumed when returned car More

by hooperg92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lit
Report | Print
Jan 10, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your time, consideration, and business. Thanks for trusting us, and thank you for this awesome review!

January 09, 2024

Advice and service were excellent. Dennis Williams was engaged and provided all the necessary assistance required. More

by Medw110294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
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Jan 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with our dealership. We're delighted to hear that Dennis Williams provided excellent advice and service. We appreciate your feedback and look forward to serving you again in the future.

January 09, 2024

Very friendly, punctual, and exceeded my expectations on time frame of work done. Mike was great! More

by Mariefowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the kind words! We are so happy to hear Mike was able to provide you with such a great experience!

January 06, 2024

Customer service is always nice. They keep you informed on the process. I am not stuck there all day. And the prices are very reasonable. More

by Oster.charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with our customer service, efficiency, and reasonable prices! We appreciate your feedback and look forward to serving you again.

November 27, 2023

It was my best in a long time,Issac was great Issac was very helpful and didn't have me waiting More

by Nancymikeo
Recommend Dealer
Yes
Employees Worked With
Issac
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Nov 27, 2023 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your review with us! We're glad to hear that Isaac made your time with us worthy of five stars.

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