Norm Reeves Honda Superstore North Richland Hills - Service Center

Great experience. Communication was great. In and out in less than an hour. Car wash and all. Communication was great. In and out in less than an hour. Car wash and all. More

The management team I dealt with and all employees were very nice, friendly and helpful. From opening the doors to scheduling Uber and just explaining my vehicle and warranty repairs excellent caring team very nice, friendly and helpful. From opening the doors to scheduling Uber and just explaining my vehicle and warranty repairs excellent caring team. Thank you for always taking good care of my car and me! Excellent service each and every time! More

Best experience ever I believe Tristan consistently updates with his customers and always wearing a smile updates with his customers and always wearing a smile More

Tristian triaged the car's issue, made sure it was scheduled for the right day for the right technician and kept me up to date on progress. He clearly explained reconnection instructions with my phone scheduled for the right day for the right technician and kept me up to date on progress. He clearly explained reconnection instructions with my phone. Worked first time More

Better when it was still Huggins, but Tim is great. Norm Reeves Honda sucks. Huggins is missed Norm Reeves Honda sucks. Huggins is missed More

Brought my elderly van with some electrical issues. Problem handled correctly and quickly. Good job. Problem handled correctly and quickly. Good job. More

The dealer took care of years of maintenance that hadn't been corrected. They were courteous and respectful the way they treated us. been corrected. They were courteous and respectful the way they treated us. More

Good and fast Service. I even got my car washed. This will be my service place from now on. I even got my car washed. This will be my service place from now on. More

Dennis Williams was my service representative. He was attentive, professional, and knowledgeable. Dennis is friendly and personable, and I felt seen and heard. And appreciated! He was attentive, professional, and knowledgeable. Dennis is friendly and personable, and I felt seen and heard. And appreciated! More

Told them I only wanted service done if question was answered certain way, they ignored and proceeded to do service and charge me for it. Service advisor also told me there were no coupons for service o answered certain way, they ignored and proceeded to do service and charge me for it. Service advisor also told me there were no coupons for service on website when there was. Unhappy and won't be returning to norm reeves More