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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,828 Reviews
Call Service Center (817) 345-6175

2,828 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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February 16, 2024

Everyone was very helpful. Mike did a great job. We will be back very soon! More

by Pjcjak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Mike provided excellent service. We look forward to welcoming you back soon!

February 16, 2024

Bought 4 Hondas from the previous dealer and the high quality service has been consistently excellent. More

by Gwaldrip
Recommend Dealer
Yes
Employees Worked With
Scott (?)
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Feb 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your continued loyalty and trust in our dealership! We're thrilled to hear that you've had consistently excellent experiences with our service. We appreciate your business and look forward to serving you again in the future.

February 16, 2024

Great service each time I come there. Have a closer Honda dealership to my house but prefer norm reeves More

by beth2thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your loyalty! We're thrilled to hear that you choose us despite the closer option. We look forward to continuing to provide you with excellent service in the future.

February 15, 2024

I would not take my 2005 Honda V6 Accord - with 395,000 miles on the Odometer - anywhere else for service. Top of the line service center and Tim Kellar is top of the line service rep. More

by Dakotablue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing us for your service needs, and for recognizing Tim's exceptional service! We appreciate your loyalty and look forward to continuing to provide top-notch service for your vehicle.

February 15, 2024

I was there because the TPMS was malfunctioning. Tristian had it checked and found it was the sensor in both rear tires. Parts were ordered to repair the problem. More

by rankinjeanne216
Recommend Dealer
Yes
Employees Worked With
Tristian Rivera
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Feb 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience with us! We're glad Tristian could identify the issue with your TPMS and order the necessary parts to fix it. We appreciate your business and look forward to ensuring your satisfaction with the repair.

February 15, 2024

Tim Kellar is a great service writer. He's very trustworthy and is very good with his clients. More

by Bob Schlabach
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
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Feb 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words about Tim! We're thrilled to hear that he provided you with excellent service. We're lucky to have him on our team.

February 15, 2024

No The service was great. Everyone was super nice and pleasant Everything was straight forward More

by Ashleyvillalva33
Recommend Dealer
Yes
Employees Worked With
Larry
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Feb 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. If you ever need anything in the future, don't hesitate to reach out. Drive safely!

February 15, 2024

Got me in, performed my service, got me out. It was a great experience. Thanks More

by Tljohnson813
Recommend Dealer
Yes
Employees Worked With
Scott Gerlikovski
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Feb 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had a great experience with us. We appreciate your business and look forward to serving you again in the future.

February 15, 2024

My experience was really great. My experience was really great and Tristan is always a good help. More

by SERRONWILLIAMS
Recommend Dealer
Yes
Employees Worked With
Tristan Rivas
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Feb 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience! We're delighted to hear that Tristan provided excellent assistance. We appreciate your support and look forward to serving you again in the future.

February 15, 2024

Everyone's very polite and trying to help, but the car isn't fixed even after leaving it for almost 2 months and I still have to go back again for them to fix it. More

by m.nawar70
Recommend Dealer
Yes
Employees Worked With
Too many people
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Jul 02, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello, first, we apologize for the delayed response. Due to a customer verification issue on this site, we were unable to review all feedback. We're sorry to hear about your ongoing issues with your car. We understand your frustration, if you haven't already, please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com.

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