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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

4.6
4,403 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,403 reviews

October 15, 2024

Ever since Huggins sold to Norm Reeves service has been horrible. Atrocious. Huggins had people there that had actual relationships with customers & valued them. I have bought 2 cars from this dealership & More

by Natalientx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Flores
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re sorry to hear that you did not enjoy your experience with our team. At a time that works for you, we’d like to learn more about your visit. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com at a time that works for you.

October 15, 2024

Lack of transparency in terms of documentation provided after service. My alignment was out of spec after service, and I was unable to verify that until I requested documentation two times. More

by NANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Oct 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We understand your frustration and want to ensure that every visit is a great experience. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com at a time that works for you.

October 15, 2024

Loved the experience! Answered all my many questions I had! Really kind, profressional, and offered the best option for me. More

by Pecero.Mercedes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macon Huntsinger
Oct 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your excellent review! We're always here if you need anything, so don't hesitate to reach out.

October 14, 2024

There was a long delay in getting me checked in, which was not happy about. Simone did come ask me what I was there for and then informed me that an advisor would be out soon. It was not soon. When m More

by lft_atc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry. Can not remember the name of my advisor. Bummer he was really good.
Oct 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your 5-star review! Please don't hesitate to reach out if you need any further assistance in the future.

October 14, 2024

Amanda did an awesome job and follow up with us . Keep up the good work Amanda. More

by Nzaiour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amenda
Oct 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled with your 5-star review! Our team is always here to help, and we can't wait to serve you again.

October 14, 2024

Excellent customer service and true to what they say. Timely with repairs. Prices are competitive. More

by Christopher Roth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Oct 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words and the 5-star rating! We look forward to continuing to meet your expectations on future visits.

October 14, 2024

This place sucks. Bring back Huggins. Called 2 weeks ago for service on my car, spent 10-15 min on hold. No one could talk to me, so I was told they would call me back More

by Jmorganragsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Kellar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of you
Oct 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We are concerned by your feedback and would like the opportunity to learn more about your experience. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com at a time that works for you.

October 14, 2024

Sales team was exceptional but had a few problems with the Traded in vehicle that delayed the process by a couple of hours More

by steven93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emanuel Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the amazing rating! We're glad everything went smoothly and hope to see you again soon.

October 14, 2024

Great car dealership for my new car. It was so easy to get my new car More

by lumgregory301
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Macon Huntsinger
Oct 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the 5 stars! We hope to see you again soon.

October 14, 2024

Ali was very helpful! Gave me a great deal on the 2025 CRV Hybrid - Sport! More

by ahsankhansaab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Qurbani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your review is much appreciated! Don’t hesitate to reach out if you need anything else.

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