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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,175 Reviews
Call Service Center (800) 306-6472

1,175 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 07, 2023

They have worked with me on multiple occasions to make sure my Honda Pilot was fixed. Much appreciated. More

by Brycekob
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
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Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership for your Honda Pilot needs. We're delighted to hear about your positive experiences, and we look forward to serving you again in the future.

December 07, 2023

Super friendly, excellent service, and would return for service Answered all my questions. very knowledgeable and prepared me for what to expect with service More

by Daniel.Oreta2
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
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Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that you found our team friendly, knowledgeable, and helpful. We look forward to serving you again for any future automotive needs.

December 07, 2023

I always have a great experience Everyone is helpful, knowledgeable and kind. Thank you for doing a great job More

by Martimrth
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
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Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our team's knowledge and kindness made your visit exceptional. We appreciate your business and look forward to serving you in the future.

December 07, 2023

Awesome and helpful Taking care of my honda and gave me loaner which was very nice. More

by Garretthartley777
Recommend Dealer
Yes
Employees Worked With
Nick and Kevin
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Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership for your Honda service needs! We're delighted to hear that you found our team helpful, and we're glad the loaner added to your positive experience. We appreciate your trust and look forward to serving you again in the future.

December 07, 2023

Terrible sales and maintenance experiences Waited nearly 3 hours for an oil change. Other people came after me and somehow left before me More

by derrekle
Recommend Dealer
No
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
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Dec 10, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Derrek, we're sorry to hear that you had a longer than anticipated wait during your oil change. We understand that delays can be frustrating and we will work to improve our efficiency moving forward. To discuss this matter please reach out to me at 714-861-4200. Thank you. -Paul Conant

December 07, 2023

Got car on time as promised Appreciate time taken to explain what was done and needed to be done More

by Yippycaeyay
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
Report | Print
Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that your car was delivered on time, and we appreciate your acknowledgment of our efforts to explain the service details. Your satisfaction is our priority, and we look forward to serving you again in the future.

December 07, 2023

Always professional Respectful and great customer service. I feel confident that my car is taken care of. More

by Mcblanchard96
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Report | Print
Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with our dealership! We are committed to providing excellent customer service and ensuring your confidence in the care of your vehicle.

December 07, 2023

Quick efficient and know exactly what maintenance you need and what try to sell you on maintenance that can wait. Honest place and fair, they will make my Honda run another 400k miles! More

by Joshandstaciedisney
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Report | Print
Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with our dealership! We're committed to providing honest and efficient service, and we look forward to supporting the longevity of your Honda for many more miles.

December 07, 2023

He was very helpful and informative. When he knew I was going to walk around the block to find lunch, he pointed out his favorite restaurant nearby. Great home-town service! More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Roisland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience and appreciate your recognition of our commitment to excellent service. We look forward to serving you again in the future.

December 07, 2023

Excellent service as always from the moment we arrive to finishing, no matter if it was first welcome, then Benito taking such great care of us, to purchasing part in Parts Dept. Everyone is so pleasant, he More

by Rfayette18
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
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Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team, especially Benito, provided you with excellent service and assistance throughout your visit. We appreciate your business and look forward to serving you again in the future.

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