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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,333 Reviews

1,333 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 20, 2024

Service was prompt. The waiting area was kept clean. The waiting time for the car to be fixed was fair. More

by elisekimnga
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We’re so glad you appreciated our prompt service and clean waiting area! Providing a comfortable and efficient experience is our priority. Thank you for trusting us with your car—we’d love to see you again soon!

December 20, 2024

I recently visited Norm Reeves Honda for my scheduled B maintaince and also decided to have recall for rear camera harness handled as well. Tony, my service advisor, was wonderful - very attentive and frie More

by jamesbarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Hello, James. While we’re happy Tony provided excellent service, we’re disappointed to hear about the difficulties with your license plate screws. Your time is valuable, and we sincerely apologize for the inconvenience this has caused. Please contact our Service Manager, Catherine Schuleter, at catherine.schlueter@normreeves.com or (714) 842-5431 to get this resolved. Once again, we apologize and hope to hear from you soon.

December 20, 2024

Ivette has great customer service skills, she’s always willing to help and going above and beyond, always providing the best service experience More

by MarioRomoSr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for sharing your experience! We're thrilled to hear Ivette went above and beyond to provide you with excellent service. We look forward to continuing to provide you with top-notch care on your next visit!

December 19, 2024

Benito has helped keep my 2 Honda cars always on top conditions since last 20 years More

by Jremon42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Wow, 20 years! Thank you for your loyalty and trust. Benito is truly a star, and we’re honored to help keep your Hondas running in top condition. Here’s to many more years of great service together!

December 19, 2024

Very professional workmanship friendly timely matter done fast and correctly updates on progress pictures and video More

by de69501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your detailed feedback! We’re thrilled you had such a positive experience with our team and appreciated the timely updates and professional service. We’ll keep working hard to exceed your expectations!

December 19, 2024

Tony explained very well and clear about the work to be done for my car. More

by Christadwu
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the great review! We’re thrilled to hear Tony provided clear and thorough explanations about your car’s work. We appreciate your trust in us and look forward to helping with your vehicle’s needs in the future!

December 19, 2024

Benito was very helpful at from beginning to end. Despite being really busy on a weekend, everyone at the dealership had smiles on their faces. More

by davidcarbajal11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your fantastic feedback! Even on a busy weekend, our team strives to create a positive and welcoming environment. Benito and the rest of the crew will be thrilled to hear about your experience. See you next time!

December 19, 2024

Efficient and kind service here, the staff are professional and manage time well. Always happy. More

by adamechanic
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your glowing review! We're so glad you found our team efficient, kind, and professional. It’s always a pleasure to assist you, and we look forward to seeing you again for your next visit!

December 19, 2024

thank you clayton for always taking care of my car and having it ready on time ! More

by Marrlopez05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words and for trusting Clayton to take great care of your car! We're thrilled to hear that your vehicle is always ready on time. We look forward to continuing to provide you with excellent service. See you next time!

December 19, 2024

I enjoy working with Clayton and Norm Reeves Honda. The facility is always so clean and everyone who works there are so nice. Clayton is wonderful, I always look for him to work with. More

by Alrootes58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! It’s wonderful to hear you enjoy working with Clayton and that our facility always meets your expectations. We appreciate your loyalty and look forward to your next visit!

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