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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,183 Reviews

1,183 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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February 02, 2024

She is always great! Ivette's service is always great. I am well cared for. She deserves a raise! More

by Yvetteduron
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Feb 02, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Ivette. We truly appreciate your feedback and will make sure to pass along your appreciation. If you ever have any concerns or suggestions, feel free to reach out. Drive safely!

February 02, 2024

Excellent service center and quality of the work performed. John always is very professional and very knowledgeable. Great job! More

by Jjhbeach729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with our service center and John's professionalism. We're thrilled to hear your feedback and appreciate your trust in our team! If you have any further questions or need assistance in the future, feel free to reach out. Safe travels!

February 02, 2024

Ivette helped answer all our questions about the service required and went on to say that we needed to have a recalled part taken care of. More

by Ccchapy
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Feb 03, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your feedback, and I appreciate Ivette's assistance in addressing your questions and highlighting the importance of addressing a recalled part. We value your business and look forward to ensuring a smooth resolution.

February 02, 2024

Always good fast service! I had service in early January which was excellent. Then three weeks later the started making a noise that I had never heard in 13 years. They checke More

by Wayne
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Feb 03, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your positive feedback on our fast and excellent service in early January. We're sorry to hear about the recent noise issue, and we're glad we could swiftly address it by replacing the alternator. Thank you for your continued trust in our dealership.

February 02, 2024

Viviana always takes excellent care of me. She communicates well about my maintenance needs and ensures quality and quick service. More

by dpotts84
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Feb 03, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words, we're delighted to hear about your positive experiences with Viviana! Providing top-notch service is our priority, and we appreciate your trust in our dealership. If you ever have any concerns or questions, please don't hesitate to reach out.

February 02, 2024

They were quick and efficient. I really liked how they took pictures of what needed attention. More

by Pmagaletta71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Vo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for appreciating our quick and efficient service, and we're glad you found our detailed pictures helpful. If there's anything specific you think we can improve upon, please feel free to share your insights. We value your feedback and aim to continually enhance our customer experience.

February 02, 2024

The the speed of service and the quality of work performed which are very good. More

by Pto168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your feedback. We're thrilled to hear that you found our speed of service and the quality of work performed to be very good. Your satisfaction is our priority, and we appreciate your support.

February 01, 2024

always come here to get my car serviced and i'm it never feels like a chore because it's so easy and convenient -- Benito is amazing and i wish he could help me everytime! More

by castellanos.stephany
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Feb 01, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that your experiences with our service department, especially with Benito, have been consistently positive. We appreciate your loyalty and look forward to serving you again in the future. Safe travels!

January 31, 2024

Did job requested, took longer than originally suggested but was satisfied. Will come back again More

by New2me2
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Feb 01, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback! We appreciate your understanding and are glad to hear you were ultimately satisfied. We look forward to serving you again in the future.

January 31, 2024

Benito was great, he helped my husband with information we needed on the car so we could properly have our recall done. He did our inspection on the car and thoroughly and helped get it done quickly. I wil More

by Lexuhszabo
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Feb 01, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that Benito provided excellent service during your visit. We look forward to serving you for all your future automotive needs.

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