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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,180 Reviews

1,180 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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February 03, 2024

Viviana was very helpful and took the time to explain everything Honda is lucky to have her as part of the team More

by isnaber
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Feb 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for recognizing Viviana's excellent service! We're proud to have her on our team. If there's anything else we can assist you with, please don't hesitate to reach out.

February 03, 2024

Benito was very friendly. Service was quick and excellent. I was completely satisfied with the service. More

by Shary415
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words, Benito always strives to provide excellent service. We're delighted to hear that your experience was quick and satisfactory. We appreciate your feedback and hope to serve you again soon!

February 03, 2024

I have had my vehicles serviced at Norm Reeves since it opened, so many years not sure of the starting date. I purchased my current vehicle (2008) at NR HB and a previous vehicle (1984) at NR Cerritos, NR More

by Gmiller24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your loyalty over the years! We're thrilled to hear that we've been able to help you maintain your Honda's performance. We appreciate your support and look forward to continuing to serve you.

February 02, 2024

Very quick check-in. Comfortable waiting room. Finished in reasonable time. Clayton was very polite and friendly. More

by Ygpkotwf
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Feb 02, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your experience with us. We appreciate your positive feedback regarding our quick check-in process, comfortable waiting room, and Clayton's polite and friendly service. We strive to provide excellent customer experiences, and we look forward to serving you again in the future.

February 02, 2024

I love coming here to get repairs on my car. Ivette is super helpful and friendly. More

by Natashaapodaca
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Feb 02, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're delighted to hear that Ivette provided excellent service during your visit for car repairs. If there's anything specific you appreciate about our dealership, we'd love to hear more. Safe travels!

February 02, 2024

Really good, fast and easy. The experience at the dealership was very good, service was fast. John le kept me up to date with the maintenance of my car and very informative. More

by Mathewng14789
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Feb 02, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with us! We're delighted to hear that John provided you with excellent service and kept you well-informed. We appreciate your trust in our dealership and look forward to serving you again in the future!

February 02, 2024

Awesome Can't - Say enough about how awesome they are and how refreshing the bathroom smelt More

by Josephjakel
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Feb 02, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're delighted to hear about your positive experience at our dealership.

February 02, 2024

She is always great! Ivette's service is always great. I am well cared for. She deserves a raise! More

by Yvetteduron
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Feb 02, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Ivette. We truly appreciate your feedback and will make sure to pass along your appreciation. If you ever have any concerns or suggestions, feel free to reach out. Drive safely!

February 02, 2024

Excellent service center and quality of the work performed. John always is very professional and very knowledgeable. Great job! More

by Jjhbeach729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with our service center and John's professionalism. We're thrilled to hear your feedback and appreciate your trust in our team! If you have any further questions or need assistance in the future, feel free to reach out. Safe travels!

February 02, 2024

Ivette helped answer all our questions about the service required and went on to say that we needed to have a recalled part taken care of. More

by Ccchapy
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Feb 03, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your feedback, and I appreciate Ivette's assistance in addressing your questions and highlighting the importance of addressing a recalled part. We value your business and look forward to ensuring a smooth resolution.

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