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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
967 Reviews

967 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 09, 2023

I drive 45 minutes to get here. My trust in the service department and excellent service is why I keep coming back. John Le's service is exceptional. I actually meant to give him a More

by Grahampday
Recommend Dealer
Yes
Employees Worked With
John Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for making the drive to our dealership! We appreciate your trust in our service department and John's exceptional service. We're here for you and look forward to your next visit.

December 09, 2023

Good job - no problems - just an oil change Just an oil change - I don't like this survey except to rate the service agent More

by Wallstreetcraps
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership for your recent oil change! We appreciate your feedback and are pleased to hear that you had a positive experience with our service team. If you have any suggestions on how we can improve, feel free to share. Drive safely!

December 09, 2023

My ratings along with the extended warranty I aquired from them & as their recommendation, are the exact reasons Norm Reeves dealership is # 1& largest seller in the world ?? ..Thank you More

by Davidandsmarty
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your glowing review! We're thrilled to hear about your positive experience with our ratings, extended warranty, and the recommendation. We appreciate your trust and look forward to continuing to meet your automotive needs. Safe travels!

December 09, 2023

Very polite knowledgeable, and kept me informed of my vehicle and time frame thank you More

by R.Luciano.Rl62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience. Our team is committed to providing excellent service, and we appreciate your trust in us. Safe travels in your newly serviced vehicle!

December 09, 2023

Clayton has been my service rep twice and he is great. He has been very informative and very nice. More

by Judiup
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your positive feedback! We're thrilled to hear about your positive experiences with Clayton. We strive to provide excellent service, and we look forward to serving you again in the future.

December 09, 2023

Excellent service, has been in my family for 15 years with 4 vehicles. Even though I drove a little from Irvine to HB, the service is what I can always count on with a great team. More

by OBassmann
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ung
Dec 11, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your loyalty and trust in our dealership over the past 15 years! We truly appreciate your kind words and look forward to continuing to provide you with excellent service for many more years to come. Safe travels!

December 08, 2023

Very courtesy, helpful like to Go back to anytime Clean fast service nice Reading room More

by Skat92708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Ponce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience and look forward to welcoming you back anytime for the same excellent service.

December 08, 2023

Clayton keep giving me the run around with my car. I always had to call and check on my car he rarely called me. He told me a part for my car was on the way and when I talked to the service manager. T More

by CALJustin
Recommend Dealer
No
Employees Worked With
Clayton Einck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Dec 10, 2023 -

Norm Reeves Honda Superstore - Huntington responded

We're apologize for the inconvenience you experienced while your vehicle was in for service. Our team strives to provide thorough and efficient maintenance and repairs and we're sorry if this was not your experience. If you would like to discuss this please reach out to me at 714-861-4200. Thank you. -Paul Conant

December 08, 2023

Efficient, professional and friendly. I always go to this dealership, and the service is always excellent. More

by Lelisa_B
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyal patronage and kind words! We're delighted to provide you with efficient, professional, and friendly service every time you visit. Your continued trust in our dealership is greatly appreciated.

December 08, 2023

After having a bad experience with another dealer you made up for it 100%! Thank you! CLAYTON EINCK Is AWESOME! More

by Marcieq_76
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your experience, and we're thrilled to hear that Clayton was able to turn things around for you! We appreciate your trust in our dealership and look forward to serving you again in the future.

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