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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,183 Reviews
Call Service Center (800) 306-6472

1,183 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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March 06, 2024

Disappointed, disrespected and very Unprofessional on every level. Even to her mechanics ( I had to check my own radiator for fluid , after they failed to check it More

by glisson1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Viviana Saenz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
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Mar 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're truly sorry to hear about your disappointing experience. Your satisfaction is our priority, and we apologize for any inconvenience or oversight. Please contact us at 714-861-4200 to discuss any concerns you have. Thank you. -Paul Conant

March 06, 2024

I am pleased with the work and efficiency of the staff. The staff was pleasant and professional, in spite of the rain. More

by Ceciliarichie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ung
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Mar 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're delighted to hear that you were pleased with our staff's work and efficiency, even during adverse weather conditions. We appreciate your business and look forward to serving you again in the future.

March 06, 2024

Convenient schedule, drop off and pick up. Easy to get an appointment that fit my schedule More

by Rob_Keough
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
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Mar 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're glad to hear that our scheduling system made it convenient for you to drop off and pick up your vehicle, and that you found it easy to get an appointment that fit your schedule. We appreciate your business and hope to serve you again in the future.

March 06, 2024

I was greated when I got there, but I have been sitting here on the curb for almost an hour waiting for an Uber or their shuttle service More

by Cmupat
Recommend Dealer
No
Employees Worked With
Alexander HernandeZ
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Mar 07, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Cmupat, we're sorry to hear that you had a frustrating experience and a long wait for transportation. We understand that your time is valuable and we apologize. To discuss this further or provide additional feedback please reach out to us at 714-861-4200. Thank you. -Paul Conant

March 06, 2024

She is the best! ! Ivette has always taken great care of me and my truck! She deserves a bonus and/or a raise!!?????? More

by Cmupat
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
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Mar 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We truly appreciate your loyalty and support. We'll make sure Ivette gets the recognition she deserves.

March 06, 2024

Honest. Efficient. Courteous I have been bringing my car to you for service for over 12 years a d will continue to do so. More

by Jquinley122
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
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Mar 07, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyalty over the past 12 years! We're committed to providing top-notch service and appreciate your feedback. If there's anything specific we can do to improve, please don't hesitate to let us know.

March 06, 2024

Very helpful staffs Convenience location, nice and clean . Great coffees Benito took some time to explain the problem about the car really well More

by nucharee13
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Report | Print
Mar 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're delighted to hear that our staff was helpful, our location convenient, and our facility clean. We appreciate your business and are glad to hear that Benito provided thorough explanations about your car's issues.

March 06, 2024

Bento always provides excellent service. Service was completed early and never more than I need to get done. More

by Mikichan62
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
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Mar 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback about Bento and our service! We're pleased to hear that you received excellent service and that your needs were met efficiently. We appreciate your business and look forward to serving you again in the future.

March 06, 2024

A plus I am very happy with the Service This is the Best place for Service More

by Positivo1986
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Report | Print
Mar 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're thrilled to hear that you're happy with our service and consider us the best place for service. We appreciate your business and look forward to serving you again in the future.

March 05, 2024

Great to work with. Always gets things done. Very professional. ?? Would recommend this service center and John. More

by Jjhbeach729
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Le
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Mar 06, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're delighted to hear that John and our service center provided you with great service and professionalism. We appreciate your recommendation and look forward to serving you again in the future.

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