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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.8
1,721 Reviews
Call Service Center (800) 306-6472

1,721 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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August 26, 2025

Norm Reeves auto dealer and service is highly efficient. Customer service is stellar especially with employees such as Benito. His service exemplifies how customers should be treated and gives Norm Reeves H More

by Syltatarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Benito rolled out the customer-care red carpet and treated you like VIP service royalty. That kind of treatment turns a regular visit into a five-star moment. Pop back anytime, and Benito will be ready for the next performance.

August 26, 2025

Very punctual service. I left happy, although I would have liked a wash. Thank you. More

by djf7366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Prompt pick-up and drop-off? Nailed it. Missing the wash is a tiny plot twist we’ll try to fix next time. Thank you for the honest feedback, and we appreciate your time.

August 26, 2025

Edward explained everything very accurate and clear. Really good service advisor. He knows his craft well. More

by macpas2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Edward broke it down like your favorite teacher with a whiteboard and a perfect marker. You left with all the answers and zero car-guessing. Come back anytime if you want a follow-up lesson. Edward’s office hours are open!

August 22, 2025

I get all my service needs done at Norm Reeves Honda, always very satisfied with my service More

by Rae.Webb
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
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Aug 25, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thanks, Rae! We're feeling very honored to be your service spot of choice. We’ll keep things smooth, speedy, and smile-filled for every visit. Can’t wait to see you again!

August 22, 2025

Norm’s Honda is always my go to! The service and professionalism of everyone is amazing. Please thank Benito again for taking such great care of me when I came in for my oil change. More

by debra_reinhardtsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Debra, you just made Benito’s day. Thank you! We’ll pass along your thanks and a big virtual high-five. Come back anytime for another smooth oil change.

August 21, 2025

Clayton was kind, helpful, and understanding. He replied promptly when called/texted. Thank you so much! More

by sandrayang65465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for sharing, Sandra. We’re glad Clayton was prompt and helpful. He’s just a call or text away if you ever need anything else.

August 21, 2025

Always find that the service writers are well trained. So professional and attentive to customer needs More

by magdaleno_laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
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Aug 22, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Teamwork makes the dream work! We’ll give our service writers the game ball for their winning performance. 🏆Thanks, Laura, and please check out our service specials next time you need maintenance help.

August 20, 2025

The dealership at this location is great. Everyone is friendly, the waiting room is comfortable and the coffee is really good. More

by Fcorva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Sounds like our waiting room passed your vibe check: friendly faces, comfy seats, and coffee worth writing home about! Thanks for stopping in and sipping with us while we worked on your ride. See you next time!

August 19, 2025

Viviana was great and very helpful. It was also a plus my car was washed. More

by Amy.Chen.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Love hearing this. Viviana will be delighted you noticed and we’re glad the fresh wash was a nice touch. Thanks for sharing! 🚗✨

August 19, 2025

Benito provides great customer service. Always a pleasure coming in to receive services from Benito. More

by Araceliramirezt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Thanks for the love for Benito. He’s a gem, and we’ll be sure to pass this along. Always a pleasure to have you in the shop. 😊

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