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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,458 Reviews
Call Service Center (800) 306-6472

1,458 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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March 14, 2025

Excellent service. Benito Torres and Javier Torres are the best. Because of them I’m enjoying 24 years of Honda products. Quality service. More

by Yostamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres
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Mar 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

The dueling Torres really demonstrate the kind of service we want all our customers to have for their Hondas and every other vehicle. We appreciate you sticking with Honda for nearly 25 years, and hope that we can partner with you on all kinds of service. Thanks so much, and come again!

March 14, 2025

Good service, prices on the high side but convenient as far as location to my home More

by Djtanchuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Your honest feedback helps us assess how we're doing and better meet our customers' needs. Thank you! If you think of anything else we can do to enhance your experience, just let us know.

March 13, 2025

I greatly appreciate the Uber ride supplied by the dealership. The work performed is quick. More

by Bjm92649
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lam
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Mar 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We're pleased that you could take advantage of our Uber ride so that you could get to your destination! It's just one of the perks we want our customers to enjoy while you're getting your car serviced. Thanks for telling us about your Honda service visit! We'll see you next time!

March 13, 2025

Service was done somewhat within appropriate timeframe considering that I did a walk-in appointment during busy hours. Everyone treated me with care and professionalism. More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your kind words about your service visit for your Honda, Diana! Our goal is to provide top-rated service every time, and we’re thrilled we could deliver that for you even during our busiest time. Let us know if there’s anything else we can do for you! Thank you!

March 13, 2025

Norm Reeves Honda Superstore Huntington Beach Team are great and I'm very satisfied of the job they've done on my car replacing my ac condenser and back to it's normal operation. Thank you very much to More

by vmcayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Obando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We love you, too, and this wonderful review of the service experience you had! We're relieved for you that your AC condenser is back in business. Thanks for letting us know! Please let us know what else we can do for you.

March 13, 2025

Very good place for service to our car but they are more expensive than other repair shops More

by Bagfelix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate the glowing review and understand your concerns about service costs. Before you come in next time, be sure to look at our service specials. This can help! Please remember that we only use Honda genuine parts installed by highly trained service technicians. Thank you for stopping by!

March 12, 2025

Very professional, everyone was very friendly and attentive to what I needed. They got me out in less than an hour. More

by Bill@Itofarms.Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

Less than an hour for Honda service sounds awesome, Bill! We're so happy that you found our staff so welcoming and professional. That's our goal, and we're satisfied that we could achieve it. To make your visit even more worthwhile next time, be sure to look at our service specials. Thank you!

March 11, 2025

I have always gone to Norm Reeves to purchase my car and for maintenance service. Service is always excellent and quick. More

by Shary415
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Obando
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lam
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty in coming in for service and choosing to buy your vehicles here, Shary! It would make our day if you shared your experience with your friends and family. Word-of-mouth helps us to meet new customers as loyal as you are. Thanks so much!

March 11, 2025

Greeting was good, fast service and polite. Was updated on status of service throughout. Quick turnaround for service requested. More

by Fan4Fab5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

What a nice review about your Honda service visit! We want you to feel comfortable and receive regular updates to stay in the loop. We're also glad that it was such an efficient appointment. Remember you can always opt for Express Service if you prefer that. Thanks so much!

March 11, 2025

Service was quick. Kevin went communicated the service options and made an extra effort to save me some money on the service. More

by gcramos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Norm Reeves Honda Superstore - Huntington responded

We love hearing that Kevin went the extra mile for you by looking for applicable service specials! That's the way your service visit should end up. Plus, we're thrilled that it was so speedy on top of that. If you'd like to request him again, please let us know. Thank you!

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