Norm Reeves Honda Superstore - Huntington - Service Center

I have never responded to one of these reviews before but I was really disappointed to have a 12:30 appointment and not have my car ready until closing time. It took me 15 minutes to get to the dealer from t I was really disappointed to have a 12:30 appointment and not have my car ready until closing time. It took me 15 minutes to get to the dealer from the time I received the call that my car was ready and the service department was about to close. I certainly didn’t expect an oil change and a check for a coolent leak to take 5 hours. More

My car bottom cover was not secured properly and fell off after I left the service center. They weren’t able to fix it until the next day as well. I was stuck on the freeway with my cover dragging and it cou after I left the service center. They weren’t able to fix it until the next day as well. I was stuck on the freeway with my cover dragging and it could’ve flew off due to the incapable service worker that didn’t secure it properly. More

Easy, no pressure. Exactly what I wanted. No fuss or hard sell to items not needed Exactly what I wanted. No fuss or hard sell to items not needed More

Very friendly staff. I came to get an oil change and they made the process very quick and easy. I came to get an oil change and they made the process very quick and easy. More

He was very nice. Explained what kind of work was being done, to my car Explained what kind of work was being done, to my car More

Benito was able to answer a question for me regarding recalls on my Accords. He got back to me almost immediately recalls on my Accords. He got back to me almost immediately More

Benito is the best, this is our 6 th car with Honda. Benito has been our service advisor for many years. He is knowledgeable and courteous. He is great at explaining what work is needed on our car. He i Benito has been our service advisor for many years. He is knowledgeable and courteous. He is great at explaining what work is needed on our car. He is an asset to the company. He is part of the reason why we buy Hondas! More

She is very pleasant and efficiently gets things done! I was very happy with the repairs. I was very happy with the repairs. More

I’m an Uber driver so my Honda has to be in top shape. Benito has been extremely helpful in making sure all the necessary maintenance is taken care of on time. Thank you Benito for your continual help Benito has been extremely helpful in making sure all the necessary maintenance is taken care of on time. Thank you Benito for your continual help More

Hello, I am a bit upset with the way Honda has treated me, because during my last inspection, one of the attendants who checked my car found that both rear tires had punctures and that they should be repl me, because during my last inspection, one of the attendants who checked my car found that both rear tires had punctures and that they should be replaced under Tire Insurance. I purchased this tire insurance when I bought the car new. When I bought the new car, Honda insisted that I get the insurance. Now, Honda itself cannot assist me. Can you check what I should do? More