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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,430 Reviews
Call Service Center (800) 306-6472

1,430 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 15, 2024

Benito is a great service advisor. He gives an all around great experience. He keeps me updated with my car’s progress and lets me know what my car needs. Highly recommend to my friend More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Benito always demonstrates the type of service that we want all our customers to have, Ashley! Thanks for sharing your experience with him and how he keeps you updated. We welcome your friends to stop by for service and can't wait to see you again!

December 14, 2024

Lots of communication. Sometimes too much not related to the vehicle service. Service was completed quickly and service advisor was much appreciated! More

by Johngaley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Sounds great, John! We're glad that you feel well-informed about the service that you're getting for your Honda. Remember to check out our service specials for even more savings. Thanks so much!

December 11, 2024

Viviana explained all of the work very clearly. She let me know which repairs weren’t safety related. More

by Lynnhoffman2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's helpful to know that Viviana explained what work needed to be done on your Honda, Lynn! We understand that being aware of the repairs will bring you peace of mind and let you know what's next on the table. Thank you for bringing you car in, and we can't wait to help you again!

December 10, 2024

Very good customer service and very good service in general, thank you for everything you guys do More

by raz_happyfinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We value your positive feedback on your Honda service visit! Thanks for telling us, and we can't wait to work with you again.

December 10, 2024

Service was very good and information given were helpful for new battery. I recommend this Honda dealer to all. More

by Zkhalaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate you in recommending us! Thanks also for letting us know about your battery replacement for your Honda. We hope to see you at another time for service!

December 10, 2024

Bernardo was very friendly and helpful. I will definitely come back the next time I need work on my car More

by bmariesmiths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's the kind of service we aim to provide, Marie! Thanks for the compliments for Bernardo, and we welcome you to return at any time for Honda service.

December 10, 2024

Clayton provides excellent customer service and explains any needed services. Car was ready for pickup as promised. More

by Kmetzr95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad that Clayton gives your Honda quality service and also explains what's needed to keep it running well! Thanks for coming by, and we're happy you could get back on the road in time!

December 09, 2024

Clean, efficient, satisfied, trustworthy, precise, first time working with them, one problem- radar failure light goes on , occasionally More

by Pantzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We love all these fantastic adjectives about your Honda service visit! If you're having issues with the radar failure light, please contact us, and we can see what's causing this. Thank you, and we look forward to hearing from you!

December 08, 2024

This location is close to our house and makes it easy to schedule appointments. The staff and service riders are wonderful. They are courageous and explain in layman terms the problems and repairs. More

by D_HISKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's very convenient then for you when it comes to Honda service! We're glad that you find scheduling easy and are comfortable with our staff and get all the updates you need. Thank you, and we'll see you again!

December 08, 2024

Tony was efficient, no wait time when driving up, less time waiting than quoted, made me feel safe and ready for my travels. More

by Sparkyray2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's awesome that Tony provided you efficient service for your Honda, Ray, and that you didn't have to wait too long! We're happy that you feel safe in your car after your visit, and we look forward to providing you service again. Thank you!

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