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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,334 Reviews

1,334 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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November 22, 2024

The NormReeves HB service department is the Best! !!! All of their staff:the portes, shuttle driver, technicians and service advisors( especial thank you to Viviana, Ivette and Tony) for their amazing More

by Saenzvillanueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porters, and shuttle driver
Nov 25, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're seeing stars! We appreciate your stellar review and the praise for Viviana, Ivette, and Tony who, yes, are total service rock stars. Thanks for bringing your Acura in for service, and we're pleased that you're satisfied. See you next time!

November 21, 2024

Top notch service. Vehicle was completed within the promise time. Would definitely return for service. More

by Allial7869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're excited to hear that you plan to return for a future Honda service appointment! That means that we're doing something right. Thanks for telling us, and please reach out if you need anything else!

November 21, 2024

I had a good experience, I was served almost immediately and didn't have to wait too long. I am very satisfied More

by lamvinhan.kts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's great that you didn't have much of a wait when getting service for your Honda! Thanks for letting us know, and remember that you can use our online scheduling for your next appointment.

November 21, 2024

The service is very good . I like the people who do the jobs done on time. Regret car wash they do it for me.. thank you More

by MVChi66@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Murguia
Nov 22, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Sounds like a satisfying service appointment for your Honda! We strive to provide speedy service that gets you back on the road on time. We're happy that was the outcome for you. Please let us know what else we can do for you. Thank you!

November 20, 2024

Each time I bring my car there is something not right when I leave or something nice they used to do they didn’t do. I went fo rodent electrical harness chew though which they fixed but left all the rode More

by Gfm14519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Viviana Saenz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your feedback. We understand your disappointment in your service visit for your Honda. If you would like to discuss this further, please reach out to me at 714-861-4200. Thank you. -Paul Conant

November 20, 2024

Profesional and very helpful. Explained repair details and helped me fixed my tire. He also contacted me with a sales rep. More

by coopera3369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reymond Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad that our service team could explain about the repair details! Thanks for coming to our shop for service for your Honda. We hope to see you at your next appointment!

November 20, 2024

Very helpful service from Viviana. Completely satisfied with all they did with my Honda Pilot More

by Maryekahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're thrilled that your service visit for your Honda Pilot went so well, Mary! Thanks for sharing this with us, and we can't wait to see you again.

November 20, 2024

It's an absolute pleasure to service our family cars at this service center every time I go for it in there! Mrs. Viviana Saenz is caring so much about her customers always. She is extremely knowledgeable More

by Dmitri V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

What a flattering review, Dmitri! We will be so happy to show Viviana this review. Thanks for putting your trust in her, and we look forward to serving you for many more years to come!

November 20, 2024

I brought in my daughters CR-V for a service repair and was greeted with a friendly smile by Benito Torres. He was attentive and very helpful in getting the vehicles issue handled in a timely manner. A hap More

by blmellon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's a great reason to stop by--for a smile from Benito and great service to top it off! Thanks for stopping at our dealership for service for your daughter's Honda CR-V. We look forward to seeing you at a future date!

November 20, 2024

The service was great. Benito did a great job as usual. The location is convenient to me. More

by Fcorva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad that you had such a satisfying service visit for your Honda! Thanks for the feedback on Benito's performance, and we're pleased that you stopped by. If you need service in the future, be sure to let us know. You can even schedule an appointment online! Thank you!

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