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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,354 Reviews
Call Service Center (800) 306-6472

1,354 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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November 05, 2023

Great Service and good communication with me. John Le did a great job and I’m very satisfied with the service of my vehicle. More

by Grt41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're pleased to hear that John Le provided you with great service and good communication. Your satisfaction is important to us, and we look forward to serving you again for your vehicle's needs.

November 05, 2023

Viviana,always service with a smile. I appreciate her honesty and opinion whatever i need she will sugest. Thank You Norm Reeves More

by Stein2Gamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words about Viviana and our dealership! We're delighted to hear that she provides you with service with a smile and valuable recommendations. Your satisfaction is important to us, and we appreciate your positive feedback. We're here to assist you whenever you need us.

November 04, 2023

Always really like working with Viviana, she's great! The service department is ever efficient and do a good job. More

by Cpinault
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words about Viviana and our service department! We're delighted to hear that you've had a great experience working with her and that our team is efficient and does a good job. Your satisfaction is important to us, and we appreciate your positive feedback. We're here to assist you with all your automotive needs.

November 04, 2023

I’ve been bringing my car for regular service to norm reeves honda since the purchase. Always good service and courteous. More

by Donnayukiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyalty and kind words! We're pleased to hear that you've consistently received good service and courteous treatment at Norm Reeves Honda. Your satisfaction is important to us, and we appreciate your continued trust in our dealership for your car's regular service needs.

November 04, 2023

Very dependable with great customer service. conviently located .and good explanations on service. Trust them with my car. More

by Teresflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your trust in our dealership! We're glad to hear that you find us dependable, conveniently located, and that you receive great customer service with clear explanations on service. Your confidence in us is valued, and we're here to ensure your car is well taken care of. Thank you for your positive feedback.

November 04, 2023

Very satisfied with service time they didn’t sell me something I did not need More

by R.Luciano.Rl62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

We're glad to hear that you were very satisfied with our service and that we didn't recommend unnecessary items. Your trust in our dealership is greatly appreciated, and we're here to provide you with quality service whenever you need it. Thank you for your feedback!

November 04, 2023

I loved how they kept in communication with me, by keeping me updated via text and telephone. They even were honest with me in regard to a service that I didn’t need. More

by Ppacheco1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

I loved how they kept in communication with me, by keeping me updated via text and telephone. They even were honest with me in regard to a service that I didn’t need.

November 04, 2023

I have been using Norm Reeves Honda for over 20 years and I am completely satisfied. More

by Glsfinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your loyalty and trust in Norm Reeves Honda for over 20 years! We're thrilled to hear that you've been completely satisfied with our service. Your long-standing support is greatly appreciated, and we look forward to continuing to meet your automotive needs in the future.

November 04, 2023

I had an easy experience! Everything was explained to me before hand about my service. I had a pleasant experience where my AC was fixed due to a warranty extension that cove More

by Daceves12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

We're delighted to hear that you had an easy and pleasant experience with us! Providing clear explanations, honoring warranties, and offering convenient services like our shuttle are all part of our commitment to customer satisfaction. We appreciate your positive feedback and look forward to serving you again in the future. Thank you!

November 03, 2023

After visiting 2 other dealers, Alex Hernandez treated us with respect regarding our A/C warranty repair. Everything was taken care of the same day. Very happy with the service and the fact that my A/C is More

by dbjob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Hernandez
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Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing us for your A/C warranty repair! We're delighted to hear that Alex provided you with respectful and efficient service, and we're glad to have your Honda CRV's A/C working properly again. Your satisfaction is important to us, and we appreciate your positive feedback.

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