Norm Reeves Honda Superstore - Huntington - Service Center

Service on-time per 8:00 am booking. My questions were answered. My car's issues - low tire pressure indicator light on plus general maintenance, were addressed and I was able to pick up My questions were answered. My car's issues - low tire pressure indicator light on plus general maintenance, were addressed and I was able to pick up my car before noon. More

A to z customer service John was very thorough and communicated constantly to ensure service is done in time and deliver as promised communicated constantly to ensure service is done in time and deliver as promised More

John Le responds quickly and personably to any requests for service or questions I might have. I know I can rely on him. for service or questions I might have. I know I can rely on him. More

Awesome It was a great experience at Norm Reeves Honda Huntington Beach car was ready when promised and very friendly service Huntington Beach car was ready when promised and very friendly service More

Easy, everyone was professional and personal The whole purchase was easy and at a good price purchase was easy and at a good price More

Everyone gave us exceptional service! Ivette was extremely helpful by keeping us informed on the service progress and even arranged for a shuttle to pick me up so I could retrieve my new Ivette was extremely helpful by keeping us informed on the service progress and even arranged for a shuttle to pick me up so I could retrieve my new car. More

Great, I love the free coffee and private lounge I can study while I'm waiting for my car study while I'm waiting for my car More

Friendly and fast. Tony greeted me immediately and got my vehicle serviced and completed so I could continue my day. Clayton was also very friendly and helpful. Great s Tony greeted me immediately and got my vehicle serviced and completed so I could continue my day. Clayton was also very friendly and helpful. Great staff you guys have! More

Through email Jason set up an appointment for me to have my sun visor replaced under my warranty. When I showed up for my scheduled appointment Viviana told me I was already past the warranty. When I explai my sun visor replaced under my warranty. When I showed up for my scheduled appointment Viviana told me I was already past the warranty. When I explained that my purchase was relatively recent she said that they wouldn't be able to do anything because the part needed to be ordered. I told her the part was already ordered and had already arrived. She left for several mins to check on that. When she finally returned she said that I came late. I asked her what she meant. She told me that she only had technicians until 4pm but Jason scheduled my appointment for 4:15 so that was confusing. Overall I was made to feel like I was totally inconveniencing her and the dealership. It was a little frustrating as I had rushed there straight from work to make the scheduled appointment only for her to treat me like I showed up at closing unannounced. Once the service was complete she was pleasant. She even smiled as I was leaving. Both the younger gentlemen who greeted me as I pulled up to be serviced were nice and friendly. More

Good service; knowledgeable staff Work done on time; nice waiting room; everyone was friendly; easy location for me to get to. waiting room; everyone was friendly; easy location for me to get to. More