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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,183 Reviews

1,183 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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November 03, 2023

easy to make Appointment, greeted by Benito smiling and offering services, waited in lounge for reasonable time, explanation given about present service and recommendation for other service that will be ne More

by Esarraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Overall Exceptional service ! ! I am always totally satisfied with the attention I receive and Benito keeps all my 5 Hondas running on point, I have always been treated wonderful More

by Souza8D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you, Ldoan99, for your kind words and loyalty! We're thrilled to hear that you've received exceptional service from Benito and that Javier provides detailed explanations. Keeping your 5 Hondas running smoothly is our priority, and we're here to assist you anytime you need. Your satisfaction is greatly appreciated.

November 03, 2023

Very professional and efficient. Your people are helpful and appear to be honest. No pushing for additional work More

by Dandrlamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your positive feedback! We're delighted to hear that you found our team to be professional, efficient, and honest, without any pressure for additional work. Your trust in us is greatly appreciated, and we're here to provide exceptional service for all your automotive needs.

November 03, 2023

Excellent service! We love Norm Reeves Honda! Honest & reliable! They are always in time !Thank you More

by Rford418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Schlueter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Murguia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that you love Norm Reeves Honda and appreciate our honest and reliable service. Your satisfaction is our priority, and we look forward to serving you again in the future. Thank you for choosing us!

November 03, 2023

Excelente servicio y atención y Ivette me gusta que me atienda ella por excelente comunicación y trato More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Perea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Abarca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words and for mentioning Ivette's excellent communication and service. We appreciate your feedback and look forward to assisting you with all your automotive needs.

Nov 06, 2023 -

Alex responded

Excelente servicio y atención 100% recomiendo y si no hablas inglés Ivette es la mejor en atenderte

September 13, 2023

Bruh, these guys don’t know a dang thing about customer service and lost a lifelong Honda family with their bumbling processes. We brought our CRV in for service. They told us that it needed a specific More

by Tremortime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Other Employees : Tony Lagos. Jason assistant manager
Sep 15, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Hello, I apologize for the frustrating experience you had with our dealership. Your feedback is important, and we're sorry you did not receive the service we aim to provide. If you would like to discuss this matter please reach out to me at 714-861-4200. Thank you. -Paul Conant

March 17, 2022

The service is great! John Le was great! Provided detailed service. Very knowledgable and knows how to solve all my questions. I would highly recommend him to any of my fr More

by louisxlau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Le
Mar 18, 2022 -

Norm Reeves Honda Superstore - Huntington responded

We are very happy to have provided you with such a positive experience, Louis! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2021

John Le was helping me with my car services for oil change, AC fix and tires. He's very friendly and helpful. 10 out of 10. I recommend this place, specially John More

by bunmeo1997an
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Le
March 25, 2021

Service was courteous and efficient. Person helping with service was knowledgeable and friendly. Got my vehicle back in a reasonable amount of time. Overall great first time service experience. More

by jp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colleen Delbonifro
November 17, 2020

I have been a satisfied customer with Norm Reeves for several years. I have complete confidence with the Sales and Service. Would not consider another Dealer More

by jmartin18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benito