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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,348 Reviews

1,348 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 16, 2023

Fast service. I don't need to wait for so long. They have fast service. The waiting area and restroom are clean. There is also a complimentary coffee and tea which More

by Joweh Z.
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Dec 16, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for the positive feedback! We're delighted to hear that you experienced fast service, a clean environment, and enjoyed our complimentary beverages. We appreciate your kind words and look forward to serving you again in the future. Safe travels!

December 16, 2023

Found the issue to my vehicle and let me know quickly. Also provided a shuttle for me to go home and pick me back up to come back. Much appreciated. More

by Chrisbyerley17
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that we could quickly address the issue with your vehicle and that our shuttle service was convenient for you. We appreciate your trust in our dealership!

December 16, 2023

I felt comfortable watching my favorite soccer team in action on the tv with good coffee in hand. Game ended and the car was ready in less than the promised time. More

by Bormibor
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience! We're thrilled to hear you enjoyed watching the game and that we could exceed your service expectations. We appreciate your trust in our dealership.

December 16, 2023

They listened to me very carefully and only the necessary parts of my car were replaced. This ensured that my money did not go to waste. More

by Alperacar_1983
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team's careful attention met your expectations. We appreciate your trust in our services.

December 16, 2023

Clayton was very nice and friendly. He explained everything well. The car was ready in a timely manner. More

by Kandraclifton
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

We're delighted to hear you had a positive experience with us. If you ever need anything in the future, feel free to reach out. Safe travels!

December 16, 2023

Pretty tough to screw up an oil change. Everything was fine both the service and the dealership experience. Only one thing if you are going to offer a free car wash at least make an effort More

by FMF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership for your oil change! We appreciate your feedback and apologize for any oversight with the car wash. We'll ensure a thorough clean next time.

December 16, 2023

the best service Tony was caring and helpful and went the distance to help me and my son More

by Ara.Gureghian
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
Dec 16, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear that Tony provided excellent service to you and your son. We appreciate your trust in our dealership.

December 16, 2023

The service provided was fantastic The service provided was fantastic. The people are friendly And helpful More

by Ecem2008
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
Dec 16, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're thrilled to hear you had a fantastic experience with our friendly and helpful team. We appreciate your business!

December 16, 2023

Everyone is pleasant and I feel that the service department and my advisor is the best More

by dpotts84
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our service department and advisor. We appreciate your trust and look forward to serving you again in the future.

December 16, 2023

Friendly staff - both service and sales departments. Excellent service on my car. Thank you. More

by Docwatt0
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
Dec 20, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that our staff provided excellent service in both sales and service. We appreciate your trust and look forward to serving you again in the future. Safe travels!

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