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Norm Reeves Honda Superstore - Huntington - Service Center

Huntington Beach, CA

4.7
1,182 Reviews
Call Service Center (800) 306-6472

1,182 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center

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December 07, 2023

Awesome and helpful Taking care of my honda and gave me loaner which was very nice. More

by Garretthartley777
Recommend Dealer
Yes
Employees Worked With
Nick and Kevin
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Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for choosing our dealership for your Honda service needs! We're delighted to hear that you found our team helpful, and we're glad the loaner added to your positive experience. We appreciate your trust and look forward to serving you again in the future.

December 07, 2023

Terrible sales and maintenance experiences Waited nearly 3 hours for an oil change. Other people came after me and somehow left before me More

by derrekle
Recommend Dealer
No
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Viviana Saenz
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Dec 10, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Derrek, we're sorry to hear that you had a longer than anticipated wait during your oil change. We understand that delays can be frustrating and we will work to improve our efficiency moving forward. To discuss this matter please reach out to me at 714-861-4200. Thank you. -Paul Conant

December 07, 2023

Got car on time as promised Appreciate time taken to explain what was done and needed to be done More

by Yippycaeyay
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
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Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that your car was delivered on time, and we appreciate your acknowledgment of our efforts to explain the service details. Your satisfaction is our priority, and we look forward to serving you again in the future.

December 07, 2023

Always professional Respectful and great customer service. I feel confident that my car is taken care of. More

by Mcblanchard96
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivette Rodriguez
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Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with our dealership! We are committed to providing excellent customer service and ensuring your confidence in the care of your vehicle.

December 07, 2023

Quick efficient and know exactly what maintenance you need and what try to sell you on maintenance that can wait. Honest place and fair, they will make my Honda run another 400k miles! More

by Joshandstaciedisney
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clayton Einck
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Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with our dealership! We're committed to providing honest and efficient service, and we look forward to supporting the longevity of your Honda for many more miles.

December 07, 2023

Excellent service as always from the moment we arrive to finishing, no matter if it was first welcome, then Benito taking such great care of us, to purchasing part in Parts Dept. Everyone is so pleasant, he More

by Rfayette18
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
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Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that our team, especially Benito, provided you with excellent service and assistance throughout your visit. We appreciate your business and look forward to serving you again in the future.

December 07, 2023

Excellent service. The work staff is excellent, I was treated with great respect. the best Norm Reeves Honda ?? Benito Torres excellent service More

by Luna.Guillen89
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Torres
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Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words, Benito! We're delighted to hear about your positive experience with our team at Norm Reeves Honda. We appreciate your trust and look forward to serving you again in the future.

December 07, 2023

He was very helpful and informative. When he knew I was going to walk around the block to find lunch, he pointed out his favorite restaurant nearby. Great home-town service! More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Roisland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We're delighted to hear about your positive experience and appreciate your recognition of our commitment to excellent service. We look forward to serving you again in the future.

December 06, 2023

Tony was clear precise and prompt. We had a very good experience with Tony Thanks More

by Moonbuster
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lagos
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Dec 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you so much for your kind words! We're delighted to hear that Tony provided you with a clear, precise, and prompt experience. We appreciate your business and look forward to serving you again in the future.

December 06, 2023

Very helpful advisor. Work was done as stated and within the timeline provided by the dealer. More

by old professor
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2023 -

Norm Reeves Honda Superstore - Huntington responded

Thank you for taking the time to share your positive experience! We're delighted to hear that our advisor provided helpful service, and we appreciate your feedback on the timely completion of the work. We look forward to serving you again in the future!

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