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Norm Reeves Honda Superstore - Huntington

Huntington Beach, CA

4.8
1,821 Reviews
Welcome to Norm Reeves Honda Huntington Beach Norm Reeves Honda Huntington Beach is your local Honda dealer serving drivers in Westminster, Long Beach, Orange County, Newport Beach, and beyond. Our dealership features a large inventory of more than 2,000 new Honda models and over 500 used or certified pre-owned vehicles. So no matter what you’re looking for, we can help you to get behind the wheel of a terrific new car.
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19131 Beach Blvd

Huntington Beach, CA

92648

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Showing 1,821 reviews

October 27, 2024

I was traveling and needed service on my 2024 CRV. Clayton was a superstar of service management and had me back on the road in no time. More

by Cwhisonant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad to hear that Clayton was a service superstar, Cwhisonant! Please let us know what we can do to make your next visit for your 2024 Honda CR-V a five-star experience. Thanks so much, and stay safe on the road!

October 27, 2024

Honestly , just wasn’t feeling his vibe. Made the experience very low vibrational. Wasn’t a big help with making the famous Norm Reeves a 3rd place as people would say. I usually deal with s More

by Brandenbeatboy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Einck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We value your feedback on your service visit for your Honda, Brandenbeatboy. To resolve any outstanding issues, we'd like to learn more about it. That way, we can offer a five-star experience to you and other customers in the future. If you're interested, please reach out to me at 714-861-4200. Thank you. - Paul Conant

October 27, 2024

Son muy atentos siempre tratan de ayudarte en todo el tiempo de espera es minima y benito es muy amable More

by Adolfo01283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Abarca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Norm Reeves Honda Superstore - Huntington responded

¡Nos alegra mucho que hayas quedado satisfecho con tu visita de servicio para tu Honda, Adolfo! Gracias por visitarnos y por tus amables palabras hacia Benito. ¡Nos vemos en tu próxima cita de servicio!

October 26, 2024

My car bottom cover was not secured properly and fell off after I left the service center. They weren’t able to fix it until the next day as well. I was stuck on the freeway with my cover dragging and it cou More

by V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Le
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're concerned that the cover for your Honda wasn't secured properly during your service visit, V. This is not the level of service that we pride ourselves on providing to our customers. We'd like to make this right. If you're interested, please reach out to me at 714-861-4200. Thank you. - Paul Conant

October 26, 2024

Everyone was so kind and accommodating, they listened to our needs and our wants and made it all come together in an easy way with good communication between all departments. More

by av88tar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex was very accommodating and knew all about the car we wanted. I had a Dr appointment, he sugessested that he could deliver the car prior to my appointment! Now that's customer care for sure!, Jeff Aoki
Oct 28, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Sounds like your car-buying experience was awesome, av88tar! We're happy to hear that Alex was determined to get you behind the wheel of your new Honda. Thanks so much, and we hope to see you at a future appointment!

October 26, 2024

Excellent customer service Hopefully the two recalls issues can be fixed quickly when the necessary parts are available. More

by jbovay0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're glad to hear it, jbovay0! We will contact you when the parts for your recalls are available. Thanks so much for your patience, and we will see you at your follow-up appointment!

October 26, 2024

Very friendly staff. I came to get an oil change and they made the process very quick and easy. More

by Kelly@Kmatson.Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's how an oil change for your Honda should be, Kelly! Thanks for informing us about your visit, and we can't wait to work with you again.

October 26, 2024

This was a pleasant and enjoyable buying experience. Everyone with whom we interacted made us feel welcome and made us feel like valued customers. More

by jjjaprile
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivann Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Joo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Cruchley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Congratulations on your new Honda, jjjaprile! It's great to hear that everyone you worked with was a pleasure. Thanks for trusting us, and we're hoping to help you out again!

October 26, 2024

Easy, no pressure. Exactly what I wanted. No fuss or hard sell to items not needed More

by kari.harkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lagos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Buying a Honda should be a seamless process, Kari! We're glad that's how your experience panned out. Congratulations, and we wish you safe travels. Thank you!

October 26, 2024

I have been servicing my cars there since 1994 and I still go there. During those 30 years, they never ever tried to over charge or make me do repairs that are not requires. Never seen so much honesty w More

by rrizk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's phenomenal, rrizk! Happy 30-year anniversary, and we're so impressed by your loyalty to our service department. We're happy, too, that Benito gives your Honda the service it deserves. Thanks so much, and we look forward to hearing from you!

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