Norm Reeves Honda Superstore - Huntington

Service tech checked my 2021 Accord from top to bottom discovered that my battery needed replacing. I thought that was great that was bought to my attention just from a simple oil change appointment saved discovered that my battery needed replacing. I thought that was great that was bought to my attention just from a simple oil change appointment saved me from problems ahead of time. Thanks Norm Reaves of Huntington Beach. More

Great service and customer care, I was bring my car twice to the shop for repair and got it fixed and working perfectly now to the shop for repair and got it fixed and working perfectly now More

Great People! ! Courteous, kind , helpful, and great Service !!! Oh, Good Coffee too !! ! Courteous, kind , helpful, and great Service !!! Oh, Good Coffee too !! More

Great service. Welcoming atmosphere. Good problem solving and Tech service. I hope to continue doing business here. Welcoming atmosphere. Good problem solving and Tech service. I hope to continue doing business here. More

Tony was great. Very helpful and explained things well Tony showed me settings in my car I didn't know about and explained the kind of battery I needed for my car. Very helpful and explained things well Tony showed me settings in my car I didn't know about and explained the kind of battery I needed for my car. More

- CAR DETAIL: The car "detail" was not a detail. It was more of a vacuum and wipe down with a paper towel. There was hair left in between and it wasn't even wiped down fully. The carpet wasn't shamp It was more of a vacuum and wipe down with a paper towel. There was hair left in between and it wasn't even wiped down fully. The carpet wasn't shampooed or anything. That was very disappointing. Whenever you get a car from a dealership that you just bought, that is the expectation! - CAR INFO: Information about the car was non-existent. Didn't seem like any effort went in to knowing much about the vehicle. I called a day ahead to make the appointment so I'd expect some of my questions to be answered. - ATMOSPHERE- After I informed associates that Jason was helping me, they were not so friendly and were a bit standoffish whenever I would ask a question about something. - CAR READINESS- The car was not fully charged so after purchase I had to wait 4 hours for it to be charged. - Customer help- They snuck in the Lojack ($1,000) in the total price which was optional. More

Clayton was amazing. He was super friendly and helpful. He communicated status of my vehicle throothe day. Even found some other issues and Clayton handled everything won He was super friendly and helpful. He communicated status of my vehicle throothe day. Even found some other issues and Clayton handled everything wonderfully. I’ll definitely be coming back from now on, Clayton and the staff made it a great experience More

Knowledgeable. Friendly. I had a wonderful experience at Norm Reeves Honda superstore the staff was very knowledgeable and friendly Friendly. I had a wonderful experience at Norm Reeves Honda superstore the staff was very knowledgeable and friendly More

It was a painless process from beginning to end. Nice and easy and no surprises. Very happy with the service. Nice and easy and no surprises. Very happy with the service. More

Everyone was amazing, love my new car! ! Joe and Alex were wonderful to work with. ! Joe and Alex were wonderful to work with. More