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Norm Reeves Honda Superstore - Huntington

Huntington Beach, CA

Overview
Employees
Reviews
Vehicles
4.8
1,821 Reviews
Welcome to Norm Reeves Honda Huntington Beach Norm Reeves Honda Huntington Beach is your local Honda dealer serving drivers in Westminster, Long Beach, Orange County, Newport Beach, and beyond. Our dealership features a large inventory of more than 2,000 new Honda models and over 500 used or certified pre-owned vehicles. So no matter what you’re looking for, we can help you to get behind the wheel of a terrific new car.
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19131 Beach Blvd

Huntington Beach, CA

92648

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Showing 1,821 reviews

October 29, 2024

Decent , neatly organized and clean bathrooms. Workers were knowledgeable and professional and very quick service. The price for the oil change wasn’t bad either More

by rnaranjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're happy about the outcome of your Honda service experience at our dealership, rnaranjo. However, we'd like to know what we can do to give you a five-star experience next time. Thank you!

October 29, 2024

Yvette was great help! She was honest and thorough. The maintenance on my car was super fast, inside they had an amazing coffee machine and extremely comfortable individua More

by Bzaragoza2202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

What a great review, Bzaragoza2202! We're happy that you felt comfortable and enjoyed a fantastic cup of coffee in our waiting area. Thanks for the positive feedback about your maintenance and the help you received from Ivette. See you next time, and we'll make sure the coffee is fresh!

October 29, 2024

Great and fast service. Free car wash upon request was amazing. Will definitely visit again for service. More

by Cliffordchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Sounds like you had an awesome service visit for your Honda, Cliffordchi! Efficient service and a free car wash sounds excellent. Please let us know, though, what else we can do to give you a five-star experience at your next service appointment. Thank you!

October 29, 2024

Always great service at Norm Reeves Honda, everyone is always honest, friendly, and sincere. I’ll continue to have my CRV serviced there. More

by Jim@Jim-Flaherty.Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We really appreciate your loyalty to our service center, Jim! This makes us feel good and that we're staying on track for quality service. Thanks so much, and we can't wait to work on your Honda CR-V again!

October 29, 2024

Service was great and quick as expected, John was a nice guy and helpful too More

by Steven Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We aim to provide satisfying service to our customers, and we're glad that we delivered, Steven! Thanks for the positive feedback on your visit and John's performance. We hope to see you in the future for another appointment!

October 29, 2024

The service was average . I had an appointment but they treated me like a walk-in. So making an appointment feels pointless. One time was recommended brake-fluid. The next t More

by Thoang714184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivette Rodriguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Hello Thoang714184, We’re disappointed that you are discouraged from visiting our dealership for a service call for your car in the future. We understand your frustration at not receiving priority over the walk-ins, and we will be addressing this issue with our service team as well as the inconsistencies in service recommendations. If you're interested, please reach out to me at 714-861-4200. Thank you. -Paul Conant

October 28, 2024

Clean facility, friendly faces, and reasonable prices make this shop as my go to place. More

by Senna729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're so thrilled that you've made our dealership your go-to place, Senna729! Thanks for all the compliments on our service center and your Honda service visit. See you next time!

October 28, 2024

Everyone was very kind and helpful but Ted went above and beyond to help me find what I needed. He's extremely friendly and very welcoming. More

by miriamgmz5
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivann Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connie Perea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Joo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Cruchley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Congratulations on your new Honda, Miriam! We're happy that Ted escorted you throughout the process and was able to lead you to the right car. Thanks so much, and we look forward to serving you again!

October 28, 2024

Exceptional service, knowledgeable staff, and kept me informed throughout my service process. Overall great dealership. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're pleased that you've been satisfied with your service for your Honda, Victor! That's great that you were informed during your service visit. Thanks for letting us know, and we hope to work with you in the future!

October 28, 2024

Went in to get service done. They did absolutely nothing and gave me a very silly answer when I told them what I needed to be done to the vehicle More

by richeyjulian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Viviana Saenz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We're disappointed that your service visit for your Honda wasn't up to your expectations, richeyjulian. We'd like to learn more about the issues you faced so that we can iron them out and make sure that you and other customers are getting a five-star experience during your service visit. If you're interested, please reach out to me at 714-861-4200. Thank you. - Paul Conant

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