Norm Reeves Honda Superstore - Huntington

John Le was very professional and helpful with my experience when I had my car serviced. John was very helpful and friendly. It was a pleasure having my service down with him. experience when I had my car serviced. John was very helpful and friendly. It was a pleasure having my service down with him. More

Roberto was very experienced and professional, he explained everything and took his time , very pleasant and informative explained everything and took his time , very pleasant and informative More

Good service; knowledgeable staff Work done on time; nice waiting room; everyone was friendly; easy location for me to get to. waiting room; everyone was friendly; easy location for me to get to. More

Great customer service, I arrived at my appt time, John came out, greeted me and started the check in process. My car was ready when promised and I was updated on my vehicle status while I was waiting. Gre came out, greeted me and started the check in process. My car was ready when promised and I was updated on my vehicle status while I was waiting. Great job. More

Through email Jason set up an appointment for me to have my sun visor replaced under my warranty. When I showed up for my scheduled appointment Viviana told me I was already past the warranty. When I explai my sun visor replaced under my warranty. When I showed up for my scheduled appointment Viviana told me I was already past the warranty. When I explained that my purchase was relatively recent she said that they wouldn't be able to do anything because the part needed to be ordered. I told her the part was already ordered and had already arrived. She left for several mins to check on that. When she finally returned she said that I came late. I asked her what she meant. She told me that she only had technicians until 4pm but Jason scheduled my appointment for 4:15 so that was confusing. Overall I was made to feel like I was totally inconveniencing her and the dealership. It was a little frustrating as I had rushed there straight from work to make the scheduled appointment only for her to treat me like I showed up at closing unannounced. Once the service was complete she was pleasant. She even smiled as I was leaving. Both the younger gentlemen who greeted me as I pulled up to be serviced were nice and friendly. More

Great customer service the repair resolved my issue. Explained the repair thoroughly. Very happy with my experience Explained the repair thoroughly. Very happy with my experience More

Everybody I talked to was nice and I didn't have an appointment but they still serviced my car as a walk-in which was super nice. Everything went smoothly appointment but they still serviced my car as a walk-in which was super nice. Everything went smoothly More

John was very professional, courteous, informative and has customer satisfaction. Enjoyed the waiting room, very comfortable. has customer satisfaction. Enjoyed the waiting room, very comfortable. More

Very friendly, fast, efficient and affordable. Excellent. Will definitely come back soon! Highly recommend Tony Lagos and all the staff that was extremely helpful. Excellent. Will definitely come back soon! Highly recommend Tony Lagos and all the staff that was extremely helpful. More

The check up was done in a timely manner. No complaints Not at this time. No complaints Not at this time. More