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Norm Reeves Honda Superstore - Huntington
Huntington Beach, CA
1,830 Reviews
Welcome to Norm Reeves Honda Huntington Beach
Norm Reeves Honda Huntington Beach is your local Honda dealer serving drivers in Westminster, Long Beach, Orange County, Newport Beach, and beyond. Our dealership features a large inventory of more than 2,000 new Honda models and over 500 used or certified pre-owned vehicles. So no matter what you’re looking for, we can help you to get behind the wheel of a terrific new car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,830 reviews
Verified Customer
November 11, 2023
Received great customer service once again. Appreciate that Benito explains the available options and answers any questions. Never feel like they are trying to up-sell me or talk me into anyth Appreciate that Benito explains the available options and answers any questions. Never feel like they are trying to up-sell me or talk me into anything. It was a big and costly service this time, but they were efficient and my car was ready sooner than expected. More
by Mkparker4
Employees Worked With
Other Employees :
I’m sorry his name is escaping me right now, but the man who greets me and checks me in is always professional and keeps the process running smoothly, and I appreciate his good work.
November 11, 2023
Ivette is a top notch professional and extremely knowledgeable and courteous. Excellent customer service and took very good care of me and the car. knowledgeable and courteous. Excellent customer service and took very good care of me and the car. More
by Nicalec
Employees Worked With
November 11, 2023
Ivette is very attentive and efficient. She listens to your concerns and addresses them when the car is ready. You are well informed of what was done to your car. She is an asset to the co She listens to your concerns and addresses them when the car is ready. You are well informed of what was done to your car. She is an asset to the company. More
by Jeanbaggs
Employees Worked With
November 11, 2023
Benito Torres always explains things fully. He even called a couple of hours before the estimated time of completion to let me know that it might take longer. Very considerate. He even called a couple of hours before the estimated time of completion to let me know that it might take longer. Very considerate. More
by Correiacd
Employees Worked With
November 11, 2023
Very knowledgeable, friendly, made the process easy Friendly, knowledgeable, made the process destressful Awesome Kind Friendly, knowledgeable, made the process destressful Awesome Kind More
by aliciaperez2813
November 08, 2023
Proactive, helpful and accommodating service department; they easily changed my appointment when I had a conflict pop up, they provided a reasonable estimate for the work I requested and useful recommendati they easily changed my appointment when I had a conflict pop up, they provided a reasonable estimate for the work I requested and useful recommendations for additional maintenance, and they completed the work on time for the price estimated. I was quite satisfied with the experience. More
by DMGriffith
Employees Worked With
November 07, 2023
Had a great experience at NR of HB. Alex was very friendly and quick as was the service. It was my first time at the dealership and wont be the last I am sure. Alex was very friendly and quick as was the service. It was my first time at the dealership and wont be the last I am sure. More
by lilangelhyn
Employees Worked With
Alex
November 07, 2023
Excellent customer service from every department. I am greeted when I bring my car to the check-in point. I am immediately addressed by an associate. My concerns and needs are assessed almost immedia I am greeted when I bring my car to the check-in point. I am immediately addressed by an associate. My concerns and needs are assessed almost immediately. I am greeted when I walk in the door to see the service administrator. They always review everything thoroughly, including cost, and time for service. If I ask for a print out of something pertaining to my car, they always provide it for me. More
by Christelchosen
Employees Worked With
November 06, 2023
2 points, 1 i had an appointment and was on time then told there was a back up of 2 to 3 hours , after waiting 2 hours i find out your shop did not carry the parts needed to do a brake job on my car , . told there was a back up of 2 to 3 hours , after waiting 2 hours i find out your shop did not carry the parts needed to do a brake job on my car , . they offered to order from auto zone, but didnt know if the brake pads were ceramic or not. so the service lady is researching the items and will call me during the week. 2nd point , i had ordered replacement light bulbs for my dash and paid up front, they were to contact me when they came in. since i was at your shop for my brakes i went to check on the status of the liht bulbs, after about 15 minutes searchin on the computer, the gentleman went in the back and ta da they had been in for a while, but no one reached out to notify me. NOTE, this is stupid you email me a survey and then want to send me an email to verify its me ? seriously ? More
by oknowjl
Employees Worked With
