Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Norm Reeves Honda Superstore - Huntington

Huntington Beach, CA

Overview
Employees
Reviews
Vehicles
4.8
2,034 Reviews
Welcome to Norm Reeves Honda Huntington Beach Norm Reeves Honda Huntington Beach is your local Honda dealer serving drivers in Westminster, Long Beach, Orange County, Newport Beach, and beyond. Our dealership features a large inventory of more than 2,000 new Honda models and over 500 used or certified pre-owned vehicles. So no matter what you’re looking for, we can help you to get behind the wheel of a terrific new car.
Contact Dealership
View Awards

19131 Beach Blvd

Huntington Beach, CA

92648

Directions

By Type

Showing 2,034 reviews

December 17, 2024

I spent a lot of money and the problem with my car wasn’t fixed. More

by Neildonovanryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Neil, we’re sorry to hear that your recent service visit didn’t meet your expectations. We’d like to discuss this issue with you and resolve it to your satisfaction. Please contact our Service Manager, Catherine Schuleter, at catherine.schlueter@normreeves.com or (714) 842-5431. Thank you.

December 17, 2024

Always have the best and fair service here. The service team is great! Benito Torres has been an excellent service advisor for me for the past 24 years. We are on out 4th Honda, because of him More

by Yostamps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres (mechanic)
Report | Print
Dec 17, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Wow, thank you for sharing such kind words about our team, and for being a loyal part of our Honda family for 24 years! We’re thrilled to hear that Benito and Javier have provided you with exceptional service and care for so many years. It’s customers like you who make what we do so rewarding. Congratulations on your 4th Honda, and we look forward to continuing to serve you for many more years and Hondas to come!

December 16, 2024

Being coming to this dealership for service for over 4 years. Very satisfied and will return More

by Printconsult1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Einck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty of more than four years! Thanks for bringing your Honda in for service, and feel free to spread the news with your friends and family. See you soon, and here's to another four years and more!

December 16, 2024

Professional and always willing to assist! Benito gives the best service possible! I continue to go since I have been a Honda person for over 40 years! More

by Joannfanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Norm Reeves Honda Superstore - Huntington responded

You're as much of a Honda expert as we hope to be, Joann! Forty years is amazing! Thanks for the positive feedback on Benito, and we're happy that you've been satisfied with our service. Will we see you for another 40 years?! We hope so!

December 15, 2024

The dealership is friendly and I felt welcome when I arrived to shopping for a car More

by haile707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grady Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Joo
Report | Print
Dec 16, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Congratulations on your new Honda! We're pleased that you've felt comfortable at our dealership, and we hope that you will return for your first service appointment. It's easy to schedule online and at your convenience. Thank you!

December 15, 2024

Benito is a great service advisor. He gives an all around great experience. He keeps me updated with my car’s progress and lets me know what my car needs. Highly recommend to my friend More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Benito always demonstrates the type of service that we want all our customers to have, Ashley! Thanks for sharing your experience with him and how he keeps you updated. We welcome your friends to stop by for service and can't wait to see you again!

December 14, 2024

Lots of communication. Sometimes too much not related to the vehicle service. Service was completed quickly and service advisor was much appreciated! More

by Johngaley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Sounds great, John! We're glad that you feel well-informed about the service that you're getting for your Honda. Remember to check out our service specials for even more savings. Thanks so much!

December 12, 2024

If you’re looking for a dealership experience with someone who genuinely cares about your needs, I highly recommend working with Alex Santos. His customer service is outstanding! More

by Cindi.reyesmen1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bashar Qasem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Santos Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Congratulations on your new Honda, Cindi! We're so pleased that Alex made you comfortable and ensured that your car-buying experience was so rewarding. Thanks for the great pic of your new set of wheels with the adorable black bow! We also thank you for stopping by, and we're here for you when you need service.

December 11, 2024

Viviana explained all of the work very clearly. She let me know which repairs weren’t safety related. More

by Lynnhoffman2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivette Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Viviana Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Norm Reeves Honda Superstore - Huntington responded

That's helpful to know that Viviana explained what work needed to be done on your Honda, Lynn! We understand that being aware of the repairs will bring you peace of mind and let you know what's next on the table. Thank you for bringing you car in, and we can't wait to help you again!

December 11, 2024

I was involved in a bad car accident and my abusive ex husband forced me to tow the car to a dealership. I was in pain from my accident and this is when they sent over Ted Cruchley, an older highly aggres More

by 5linapavelcik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Olive
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Cruchley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Conant the manager
Report | Print
Dec 12, 2024 -

Norm Reeves Honda Superstore - Huntington responded

Hello, We’re concerned to read this review about your experience in buying a new Honda. Your feedback is taken seriously, and we are reviewing this situation internally to ensure it doesn’t happen again. If you'd like to discuss this further, please contact our General Sales Manager, Connie Perea, at connie.borja@normreeves.com.. Thank you.

1
...
13
14
15
...
204