Norm Reeves Honda Superstore - Huntington

Overall Experience was good. Communication before and during the purchase was best then somewhat diminsished after we drove away. The CONS: Our contract had to be remade due to i Communication before and during the purchase was best then somewhat diminsished after we drove away. The CONS: Our contract had to be remade due to including Gap Insurance which wasn't necessary becasue of our large down payment. Fedex to the rescue as we couldn't make the drive to Huntington Beach from San Diego for only a Signature. And a broken visor, which was noted during the test drive, I needed to remind of. I boughy a new one on eBay and requested reimbursement. After some emails and, buying and installing the visor myself, I finally got my check after a few weeks. Not perfect but, I would buy again at Norm Reeves. Note* Always collect emails and Cell phone numbers of who you work with and, make notes. More

I'm so glad I came into this dealership today! Jacob Freeman is a delight to work with! He explained everything to us and was so courteous and professional. I've bought a lot of vehicles in the Jacob Freeman is a delight to work with! He explained everything to us and was so courteous and professional. I've bought a lot of vehicles in the last 40 years, but this was the best experience to date. Thank you! More

Had my 2011 Honda CR-V serviced today and chatted with Sales team about a future purchase. Shout out to Viviana Saenz in the Service team for being prompt, kind, and very helpful! My car sounds great! Sales team about a future purchase. Shout out to Viviana Saenz in the Service team for being prompt, kind, and very helpful! My car sounds great! Another shout out to Jacob Freeman in Sales for his help during some test drives of CR-V Hybrids. He was personable, knowledgeable and an expert at what we were looking at. Thank you team! More

We had a wonderful experience at the HB superstore, Samuel Martinez made the process easy, stress free and pleasant. He is very thorough and knowledgeable, courteous and not pushy at all. I highly rec Samuel Martinez made the process easy, stress free and pleasant. He is very thorough and knowledgeable, courteous and not pushy at all. I highly recommend this dealership. More

Honest and helpful. Went above and beyond to help me out with everything. One two Went above and beyond to help me out with everything. One two More

Great and friendly, no pressure, service. Made it quick and easy to buy my daughters car. Made it quick and easy to buy my daughters car. More

Made easy transaction for purchase without hassle. Wonderful customer service and cares on vehicle purchase. Wonderful customer service and cares on vehicle purchase. More

Raymond N. Did a great job with everything I felt like family, the car is great my wife loves it. Did a great job with everything I felt like family, the car is great my wife loves it. More

Bashar is an extremely efficient and friendly sales person. Process was quick and easy. Would recommend him to friends and family. person. Process was quick and easy. Would recommend him to friends and family. More

Salesperson was great. Process took a little longer that I would have liked but I don't think it is the fault of anyone except the process. Process took a little longer that I would have liked but I don't think it is the fault of anyone except the process. More