Norm Reeves Honda Superstore Cerritos - Service Center

TY Phil Byrd for test drive & Kim Kelly purchase of car & Mike Aguilar for financing Mike Aguilar for financing More

While Darrell was great Robert in finance wasn’t when I wasn’t buying any of his extra products. He had a bad attitude and rush to get me out, but at the same time didn’t verify the information and had wro wasn’t buying any of his extra products. He had a bad attitude and rush to get me out, but at the same time didn’t verify the information and had wrong information on my application which led to me having to come back in to redo another application and my credit being hit 4 times. Instead of writing a review, I reached out to Robert manager Stephen and spoke to him for a bit. He was supposed to get back in touch with me with some questions answered, but I never heard from him. More

Brought car for regular maintenance still under warranty after service was performed drove away with a noise on front end of wheels. Not happy I have to make time to bring it in AGAIN. after service was performed drove away with a noise on front end of wheels. Not happy I have to make time to bring it in AGAIN. More

Wait time was too long. After the Rep first checked me in and asked what the problem was. He said he would be right with me. I saw reps helping people behind me and they all After the Rep first checked me in and asked what the problem was. He said he would be right with me. I saw reps helping people behind me and they all went inside and they car driven in for repair. I was left standing outside for over 15 minutes before someone came back to help me. Then I was there for 5 hours. More

I have been Norm Reeves Honda of Cerritos community / City for over 35 years and I continue to do so if Hashem is willing. Norm Reeves is part of my family and always will. Shabbat Shalom. City for over 35 years and I continue to do so if Hashem is willing. Norm Reeves is part of my family and always will. Shabbat Shalom. More

Service from check in and communication was great by the advisor. Julie was very friendly and professional: advisor. Julie was very friendly and professional: More

Joseph vargas is the best service advisor there, very attentive and helpful. Provided Fast service attentive and helpful. Provided Fast service More

It was quick and painless but I did think it could be better organized. After checking in my vehicle kinda just walked around until I found someone to direct me to a mechanic. Then after I came to get my better organized. After checking in my vehicle kinda just walked around until I found someone to direct me to a mechanic. Then after I came to get my keys I just walked around until I found my mechanic. The mechanic himself was great just not a great to have a customer guessing where to find help. More

George was amazing! His customer service was outstanding and I look forward to working with him again! His customer service was outstanding and I look forward to working with him again! More

Customer service & dealership is the best , helpful, understanding, best customer service, straight forward, great service understanding, best customer service, straight forward, great service More