Norm Reeves Honda Superstore Cerritos
Cerritos, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Stress-free and exciting buying experience Susanna is the best! My experience was smooth, to the point, and she got me the best deal possible. Highly recommend going to see her! Thank you Susa Susanna is the best! My experience was smooth, to the point, and she got me the best deal possible. Highly recommend going to see her! Thank you Susanna! More
Straightforward, honest and efficient I'm normally pretty suspicious when it comes to car shopping but Sam was great! Sam was respectful, efficient, and very accommodating. I would definit I'm normally pretty suspicious when it comes to car shopping but Sam was great! Sam was respectful, efficient, and very accommodating. I would definitely recommend Sam to a friend. More
Best car dealership ever!! Jen Guzman is the person who helped me choose my first car. She showed me all of my options and I am so happy and satisfied with my car. She was so he Jen Guzman is the person who helped me choose my first car. She showed me all of my options and I am so happy and satisfied with my car. She was so helpful in everything and she answered my questions or concerns I had with the car. Everyone was so amazing and friendly I loved the environment of the dealership. I'm so happy I came here and I am pleased to have Jen help me with my car choice she is amazing!! More
Excellent sales person 5 star service and price from Internet Sales Consultant Susana Yim. Got the color of car that we want at the price that we want. Susana is the best! 5 star service and price from Internet Sales Consultant Susana Yim. Got the color of car that we want at the price that we want. Susana is the best! More
BEST PLACE TO GO! KASH IS AMAZING! I am a college student who has worked and saved since high school and it was about time that I got my license and a car. I first started looking for I am a college student who has worked and saved since high school and it was about time that I got my license and a car. I first started looking for a new car about 6 months ago. At first I was leaning towards a Toyota Corolla and a Honda Civic, however the Civic didn't work out because it was just wayyy too low for me. I was shown the Honda HR-V after I wrote off the Civic in my list of possible cars at Long Beach Honda. I had since done excessive research on the HR-V and fell in love. I first visited this dealership last year in November after I had a not too friendly encounter with the salesman at Long Beach Honda (the very definition of a sleezy, pushy and rude salesman). Part of me would like to name him, but I wont because this is about Kash ;) ANYWAY, Kash let me test drive the vehicle and went over the vehicle's features. He gave me his card and I unfortunately misplaced it. So February comes around and I'm ready to make my purchase. I sent vehicle inquiries to several dealerships to get the most competitive price. Kash replied back with a quote. I was unable to find a dealership that beat Norm Reeves, and only one offered to match the price so I stayed with Norm Reeves. We scheduled to get on with the business the following Friday. I came prepared, Kash was prepared and the entire process only took about two hours. I'm glad I was able to do business with him. He helped set up my bluetooth before I left, and the next day when I called him because I locked my steering wheel he answered right away and explained the way of motion to unlock it. I am happy to leave a review for him. Kash, if I come across anyone in the market for a Honda, I'll send them your way! So, what are you going to do?...GO TO NORM REEVES. LITERALLY EVERYONE THERE IS SO FRIENDLY AND HELPFUL AND THEY WILL PROBABLY HAVE THE BEST PRICE FOR YOU!!!!! KASH IS EXTREMELY WONDERFUL AND HELPFUL! YOU WILL NOT BE DISAPPOINTED! More
Honest Sales People I have just purchased a Honda Accord on 02/20/2017, Sajjad Tirmzi was very honest, frank, friendly and very professional from the start that encourage I have just purchased a Honda Accord on 02/20/2017, Sajjad Tirmzi was very honest, frank, friendly and very professional from the start that encouraged me to look at the cars and finally purchase one. Also George Habib in the finance department was a very helpful person. also Sandu who is one of the sales managers accepted my offer and helped in making the buying decision, More
Horrible customer service I went to Norm Reeves Honda in Cerritos on Saturday, February 18th. Heng came out to help me, and I told him EXACTLY what I was looking for - 2017 Civ I went to Norm Reeves Honda in Cerritos on Saturday, February 18th. Heng came out to help me, and I told him EXACTLY what I was looking for - 2017 Civic Hatchback EX L in either polished metal or grey pearl, he then proceeded to try to sell me a blue ex-l and a grey sport. When I had questions for him, he failed to answer, showing his incompetence in the car he was trying to sell me. He even took a phone call in the middle of our conversation! When I asked if I could test drive the blue ex-l while someone looked up the inventory for the desired color, he passed me off to another sales men. I never got the opportunity to test drive the car. The next salesman, Eduardo Mora, was even worse. I told Eduardo that I was a serious buyer looking to purchase that day. I also told him the price I was looking get, which would have matched what another dealership offered to me (in writing). He proceeded to tell me that the price I was looking to get would be impossible and tried to make me feel like I made the price up, I showed him the offer another dealer made and he told me it was false and said I should just go there to buy the car. He said the most his dealership could give is $500 off the sticker price, and because Norm Reeves is the largest dealership that they didn't need to sell me a car at a negotiated price (I think he was suggesting my business met nothing to him, since so many other people purchased from them). So by THE SALESMAN LOGIC, EVERYONE SHOULD BUY THEIR NEW HONDA AT ANY OTHER DEALERSHIP BECAUSE YOU WILL GET A BETTER OFFER. He then proceeded to walked away from me, leaving me in the middle of the dealership. Well, I ended up buying a Civic Hatchback EX L that same day, except it was from the DCH Gardena Honda dealership - for the price I wanted and with RESPECT AND DIGNITY. I was a serious buyer who previously owned a Golf TDI that was a buyback, so I needed a car before the end of the weekend, Norm Reeves Honda failed and lost a sale do to their poor service. They should feel horrible as I was willing to negotiate on the price. I really wanted to buy from Cerritos because I live in the area. More
Good salesman and friendly Heng Tech is very nice salesman and friendly. He helped us purchased a car without hustle and he even explained all the features inside the car. Also Heng Tech is very nice salesman and friendly. He helped us purchased a car without hustle and he even explained all the features inside the car. Also he gave us a good monthly payments. I WOULD RECOMMEND EVERYONE WHOS PLANNING TO PURCHASE A CAR TO GO TO NORM REEVES CERRITOS AND LOOK FOR "HENG TECH" he is awesone. More
Good saleman Heng tech is a good saleman I would recommend him to anyone who looking for a car. Although I'm not already to purchase a car yet he still show me and Heng tech is a good saleman I would recommend him to anyone who looking for a car. Although I'm not already to purchase a car yet he still show me and lets me test drive the car and explain me all my dream car feature I'm sure in the future I will buy car from him! And refere all my family and friend to him. He still follow up with me and we all a friend now! More
Hassle Free Car Buying! I bought my new Honda Pilot from Norm Reeves Honda in Credit. Kevin Harris from internet departments helped me. He gave me excellent customer service. I bought my new Honda Pilot from Norm Reeves Honda in Credit. Kevin Harris from internet departments helped me. He gave me excellent customer service. He is very knowledgeable and helpful. Thank you Kevin! More












