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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,899 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,899 reviews

April 24, 2016

Non- professional Not content! Will not recommend anyone! Your concern is about getting your money and you don't care about the needs and concerns of YOUR customers. Ha More

by John Doe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Benn, Ali Ali
April 23, 2016

Thankful! 😊 I am very thankful to Mr. Lito Bayas. He just made it so easy for me. I was full of doubt if i can get a car. I didn't expect that it will be so fast More

by Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Apr 25, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Lito was able to meet your needs. At Norm Reeves Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as fast and easy as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 23, 2016

Excellent Experience I went into Honda with the intention to buy a car and after being there for about 15 min I almost walked out and went somewhere else until Robert caug More

by Alischeese27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Villarreal
Apr 25, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Robert's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook pages. Thank you again! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 22, 2016

Fantastic service and pleasurable to deal with I originally worked with John Avila and I happened to arrive early and was referred to Jennifer Viveros. Jennifer was a pleasure to work with, and she More

by HappyHondaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Viveros
Apr 25, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this marvellous review. We really appreciate you leaving us your input. We are very pleased to hear that Jennifer could make your car shopping experience so pleasurable and stress free. Congratulations on your new car! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 21, 2016

I'm very pleasure and excited to get a new car. Thanks to the man Mr. Wu he help you in every way that he can.one of my awesome experienced.. More

by Kingczarclaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Apr 22, 2016 -

Norm Reeves Honda Superstore Cerritos responded

I am happy to hear that your time spent with Sonny was a pleasing experience. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Also, make sure to visit us on Facebook to take advantage of our exclusive specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 21, 2016

Excelente Servicio!!! Un excelente servicio Michelle Villanueva me ayudó mucho en el proceso de adquirir mi Nuevo Honda Accord Sport todo fue muy rapido muchas gracias a to More

by Carguyvillla10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wong, Michelle Villanueva
April 21, 2016

amazing! I didn't have to look around for deals this dealer gave me a deal. I left home satisfied, would definitely recommend. Especially sales rep. Jose san More

by cristi310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 21, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience working with Jose. Congratulations on your new car! Visit us on Facebook for access to our exclusive specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 20, 2016

Surprised on how simple it was! I did my research and I kept coming back to the newly designed Honda Civic. Kim Kelly explained the program well and I was completely happy with my de More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We'll be sure to pass your thanks on to Kim Kelly. We look forward to working with you in the future. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 19, 2016

excellent experience EVER!! SONNY WU is the best salesman EVER!! the best experience... excellent service.. me and my husband had the worst experience with honda glendale , rudes More

by PAULA panaligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Apr 20, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thanks Paula for the outstanding review! It’s quite an accomplishment to hear that Sonny and our team provided you the best dealer experience ever! At Norm Reeves Honda, our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. We are glad to hear you loving your new 2016 Honda Civic EX. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 18, 2016

Very Pleased I was very pleased with my experience. Salesman Greg Buysman was very helpful and made the experience very pleasant. I absolutely love my new car! More

by evrsalovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Buysman
Apr 19, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to provide such great feedback. We couldn't be happier that you were pleased with your experience here at our dealership and that Greg was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook to catch great service specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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