
Norm Reeves Honda Superstore Cerritos
Cerritos, CA
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 10,391 reviews
My wife and I bought a new vehicle in January and Eduardo was very helpful. Eduardo ensured the process went very smoothly. While we were finalizing the financing of the vehicle, Eduardo prepared our new Od was very helpful. Eduardo ensured the process went very smoothly. While we were finalizing the financing of the vehicle, Eduardo prepared our new Odyssey. By the time we were ready to drive home, our new mini van was ready and Eduardo showed us how to operate the onboard computerized accessories such as pairing our phones via the bluetooth channel. Eduardo answered all our questions and called back a few days later to make sure everything was okay. Eduardo is very professional, and my wife and I are very pleased with his services. I also want to thank Lori, Ryan and George for their help and courtesy. The folks at Norm Reeves Honda are very friendly and want to help customers have a pleasant experience. I would highly recommend this dealership. In fact I have already recommended it to an acquaintance who works at AAA. More
Susanna Yim is the best sales person ever. My sister also got a new Honda from her last month. The sales process was very smooth and efficient. Susanna Yim is THE BEST got a new Honda from her last month. The sales process was very smooth and efficient. Susanna Yim is THE BEST More
I just want to say thank you Greg Buysman for being so helpful in my first car buying experience. I was really nervous when I arrived at the store, but Greg certainly makes car buying fun and creates a l helpful in my first car buying experience. I was really nervous when I arrived at the store, but Greg certainly makes car buying fun and creates a low stress environment. Thank you Greg! More
All I can say that we are so happy to get 2013 Honda accord we love it it's suchl a great car ,the salesmen are amazing Maze abdeh and Jose Sanchez are awesome very friendly helpful and experienced th accord we love it it's suchl a great car ,the salesmen are amazing Maze abdeh and Jose Sanchez are awesome very friendly helpful and experienced they made the transaction so smooth.i can't wait to get our second car hopefully very soon .thank you guys for making my family happy More
Called in because my wife was looking for a van to transport our two kids and also to take our big family on trips whenever we want to. I called many dealers and the only dealer that gave me up front transport our two kids and also to take our big family on trips whenever we want to. I called many dealers and the only dealer that gave me up front pricing was at Norm reeves Honda. The person I spoke was mellow and very accomodating to my questions. So I got Ishan's name and info. I didn't commit to a time cause I wanted to shop for more dealers. Finally decided to visit Ishan. My wife is very hard to please and I think Ishan did a good job by answering her questions. My wife decided to walk out because the vehicle we liked had accessories. Ishan went to work for us and got us a good deal. My wife kept calling Ishan unprofessional and that he was charging us extra but Ishan never lost his mellowness and kept a smiling straight face throught. I decided to write this review because Ishan kept his calm attitude throughout the entire process and I had a pleasant experience. Talk to Ishan next time you're looking for a Honda, he'll put that extra effort to make things happen. More
Very friendly and professional when we bought our 2013 pilot. Would go back again for more business. Needed to go to the bank but we didn't have a car so Nate gave us a ride there. Highly recommended. Ve pilot. Would go back again for more business. Needed to go to the bank but we didn't have a car so Nate gave us a ride there. Highly recommended. Very straight up and and no games. More
This previous review was not correctly enter--was new to this and I needed to make my point made clearly--it was Sunday, 01/21/13 and I called Norm Reeves Honda Dealership to inquire about an issue with a l this and I needed to make my point made clearly--it was Sunday, 01/21/13 and I called Norm Reeves Honda Dealership to inquire about an issue with a lost key to a 1999 Honday Prelude and spoke to Art, he said the cost would be $26.70 or something like that--this after a specifically described what the problem was--I had the key to get into the car but just couldn't start the car he said "oh, yeah, we can do that, we can re-key it, get another key made . . . Etc, great then he patched me over to service to see if they could fit me in, luckily they had an opening at 11:40a, so I then again asked to be transferred back to Art, who again confirmed the cost and didn't mention anything else. I then arranged for AAA to tow the vehicle from Whittier to Cerritos, by the way I had told them that I would be doing this. I was running behind because the tow truck service was busy and arrived a little late, we finally arrived at the dealership in Cerritos and shortly thereafter spoke to the service rep at the counter who quoted us $500!!! What the xxxx, we told him that we had spoken to Art in the parts dept and the dude with the "blue Honda shirt" proceeded to tell us that the people in the parts dept don't know, they dont' know what is going on and they would need to look into it, you know "crunch the numbers", yeah go crunch something--when they returned they quoted a higher amount $600, this was ludricous. At this time the tow truck driver had the removed the tow mechanism and was preparing to leave, I had to stop him from leaving because we weren't going to stay there and let these people think that we were desperate or helpless that we would fall for their deceiving, false misrepresentation of their services. We made some calls to the local locksmiths and we were able to find a reputable individual who did the job for $280, it was a great job. BEWARE OF THEIR TACTICS!! More
Mario was very helpful, kind, pleasant, and nice. He made our transaction very smooth and timely. He answered all our questions and was very patient. I will come back and look for Mario the next time I buy a our transaction very smooth and timely. He answered all our questions and was very patient. I will come back and look for Mario the next time I buy a Honda. I will also highly recommend him to my friends and family. Mario is a very accommodating sales person. I hope he gets sales person of the year and the best in customer service award. More
The BEST car-buying experience I've ever had! Dan Stonescu was informative, but not pushy, and gave me the time I needed to determine whether to buy a new car. I felt like I got a great deal and was Stonescu was informative, but not pushy, and gave me the time I needed to determine whether to buy a new car. I felt like I got a great deal and was treated fairly by everyone involved. It's so great to walk away from buying a new car and feel good about the deal!! I would definitely buy another car from Norm Reeves and Dan again, and will make sure to tell all my friends to do so, too! More