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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,838 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,838 reviews

March 26, 2016

Straight Forward ~ No Haggling Phil Byrd in internet sales is a real professional no nonsense guy. Looking for a straight forward transaction, Phil is your guy! : ) Hope you sti More

by 3 X's Manual Transmission Honda Owner ; )
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in Service
Mar 28, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your feedback! I am very pleased to hear that Phil’s professionalism and great customer service has earned your trust and business. I hope you are continuing to enjoy your purchase from Norm Reeves Honda. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook before you come in. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 23, 2016

Amazing!!!! I want to thank Darrell and Linda! I'm so thankful for 2 amazing people. I had been approved for less money and higher interest rate. I had called and More

by Vamaya13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new 2015 Honda Civic! We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Darrell and Linda were able to meet your needs. At Norm Reeves Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as fast, easy and efficient as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 22, 2016

Loyal customer I went in to speak to sales rep Michelle and let me tell you she did a wonderful job in getting me a new car. I got a 2016 Honda Accord brand new!!! S More

by Jesse Elizarraraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Villanueva
Mar 23, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Jesse, thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Michelle was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that we have gained your trust and business. Enjoy your new 2016 Honda Accord! We look forward to seeing you again. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 22, 2016

Amazing salesman thanks Sam After trying different dealership, I can see the difference between all the salesman. Sam is one of the nice sales person I ever meet. He treats you More

by marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sultan (Sam) Ahmad
Mar 23, 2016 -

Norm Reeves Honda Superstore Cerritos responded

We cannot thank you enough for your wonderful review, Marco. Sam is a great asset to our team, so it does not surprise me that he was able to provide you with exceptional customer service experience. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 21, 2016

Customer oriented and patient service🙂 This is my second time buying a car from Norm Reeve's Honda through the Internet sales department. The experience for my daughter was great last year, More

by Felicia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin in finance!
Mar 21, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Felicia, it was a pleasure to read about your second car buying experience at Norm Reeves Honda. Congratulations on your 2016 Honda Accord! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Phil, Linda, and Edwin were able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 19, 2016

Fast and accurate! I just want to say my first time buyer experience was great! Kevin Harris was an awesome help and really made everything come together. Really gratefu More

by Bennn562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your first buying experience working with Kevin. Our team takes pride in their fast and efficient customer service and will be ecstatic to hear that you left Norm Reeves Honda satisfied. We hope you enjoy your new vehicle! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 18, 2016

Best Dealer in California Thank you very much Sonny W., you are the best! I will really recommend you to all our friends and relatives. Again, thanks for all of your help. You More

by fermarq24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Mar 21, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and exceptional, and we believe that's how every car buying experience should be. Sonny is truly an outstanding employee and we appreciate him for giving you a great experience! Enjoy your new 2016 CR-V! Be sure to like us on Facebook to catch the latest specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 17, 2016

You're at right place, don't worry I got my car on march 13/2016. I was trying with different dealers and finally landed in right place. More than 5 star for this dealer. And I should m More

by Kumar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Villanueva, Valerie Perry
Mar 18, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us, and congratulations on your new car! Valerie and Michelle are great assets to Norm Reeves Honda, and it is encouraging to hear they impressed you by delivering our trademark service. We pride ourselves on the high level of our service excellence. Thank you for your recommendations. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 17, 2016

The BEST place to buy a Honda, at a GREAT PRICE! Went in on 3/15/16 Looking to buy a new 2016 Honda Accord Sport. I've been looking at other dealerships before i got to Norm Reeves Honda of Cerritos, More

by andytho22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Acebron
Mar 18, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your first buying experience working with Bill. Congratulations on your new 2016 Honda Accord Sport! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 14, 2016

Jennifer Viveros call her for a new car this is the best. Jennifer Viveros Call her bottom line. She know what she is doing and gives bottom line price so you don't have to be there all day. (209)732-0110 More

by debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Viveros
Mar 15, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Debbie, thanks for this marvelous review and congratulations on your new car! We are so pleased that Jennifer was able to provide you with such exceptional service. Enjoy your new car and be sure to like us on Facebook to catch the latest service specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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