Norm Reeves Honda Superstore Cerritos

Amazing Customer Experience Jeff Aoki gave me the best customer experience I've ever had in a sales environment. He was relatable, genuine, patient, and gave a great price. I wil Jeff Aoki gave me the best customer experience I've ever had in a sales environment. He was relatable, genuine, patient, and gave a great price. I will recommend him to anyone and everyone who wants to buy a new car. Thanks Jeff :) More

Thank you Susanna Yim We had a fantastic experience with Susanna Yim Sales Manager.Just bought my very first new car here! I bought a 2016 HONDA Accord EX. She helped me We had a fantastic experience with Susanna Yim Sales Manager.Just bought my very first new car here! I bought a 2016 HONDA Accord EX. She helped me in every step from financing and appropriate insurance company with the best rate. I got an excellent deal for the Car. Thank you Susanna Yim and NormReeves Honda More

So Thankful I am so thankful for Linda Ly and Tony Packeer and their reputation for being straightforward and upfront. And they are friendly on top of that. Tony I am so thankful for Linda Ly and Tony Packeer and their reputation for being straightforward and upfront. And they are friendly on top of that. Tony worked tirelessly to literally find the the exact Honda Accord EX I wanted. He pushed to get the deal I needed including the trade in of my Element. He stayed extra late to make sure I was aware of and could use the many features on my new car. THANK YOU!!! In addition, Adil Khan in finance was very friendly and helpful and proficient. No wonder he is the business manager. More

Service Excellence from Ty Trieu helpful and easy to deal with. he always gives good prices. we got good price on new Honda Accord LX. He answered any questions if you have. helpful and easy to deal with. he always gives good prices. we got good price on new Honda Accord LX. He answered any questions if you have. More

Amazing experience. I want to thank Sam Alhafni for the amazing experience of buying my first car. I recommend him to anybody who is looking to buy a car from Norm Reeves I want to thank Sam Alhafni for the amazing experience of buying my first car. I recommend him to anybody who is looking to buy a car from Norm Reeves Honda!! More

Sam is the MAN Sam helped my girlfriend and I pick out THE PERFECT CAR for us. We got all the upgrades on our new CRV and couldn't be happier. He made the experience Sam helped my girlfriend and I pick out THE PERFECT CAR for us. We got all the upgrades on our new CRV and couldn't be happier. He made the experience fun and enjoyable! Sam exemplifies a true Helpful Honda Person - and even needs his own commercial! More

Great customer service Joe was great I just purchased my first new vehicle 2016 and Joe was great helping me get all my stuff together..very helpful and patient with me... Joe was great I just purchased my first new vehicle 2016 and Joe was great helping me get all my stuff together..very helpful and patient with me... More

Simon Sigua! Simon was very helpful, friendly, courteous and took care of our needs. My family thank you for helping us with the purchase of our new vehicle. Simon was very helpful, friendly, courteous and took care of our needs. My family thank you for helping us with the purchase of our new vehicle. More

marvelous experience! The customer service that Billy Acebron provided us was out of this world. He is probably one of the most patient people I have ever met, because my m The customer service that Billy Acebron provided us was out of this world. He is probably one of the most patient people I have ever met, because my mom can ask a lot of repeated questions. I appreciated the fact that he was very patient with answering her questions and explain the process thoroughly. This is my first car and he took the time to explain and show me the features that the Honda Civic Ex has. For instance, he showed me how to pair my phone with the car, the break option, the econ mode, the heated car seat, and a lot more features. He made our experience a memorable and excellent one. We will be definitely be coming back to him when my parents decide to upgrade their new car and recommend him to our family members. If you are looking to buy a new car I urge you to go to Billy Acebron, because he will take care of you and you will get you the best deal. Thank you again Billy for your exceptional customer service and making us feel comfortable. - The Ramirez Family More

Great Sales Rep....TERRIBLE MANAGER Interesting story. Most of the people you deal with at the dealership are amazing, like our sales rep Michelle Villanueva. Wonderful. But then, you ge Interesting story. Most of the people you deal with at the dealership are amazing, like our sales rep Michelle Villanueva. Wonderful. But then, you get to deal with the disgusting manager, Mike Porter. Amazing. There was a small mistake with our loan to the tune of $65. I called and spoke with Mike who said that he would work it out and throw in a cargo tray. It was a done deal. Then my wife shows up to get the part. Mike is the typical sleazy guy that you despise at car places. He lies about the discount. Lies to the employees and we get to fork out another $30 to get the part. So I would say 90% good but the 10% that is Mike Porter is the part you will want to avoid if you go here. HE COMPLETELY RUINED MY 5 STAR REVIEW THAT IS NOW 2 STARS. Way to go Mike. More