Norm Reeves Honda Superstore Cerritos

Hands down the best. Ted is incredibly friendly in all aspects. He was able to address every single concern my family had during our buying/ choosing a car process. He was Ted is incredibly friendly in all aspects. He was able to address every single concern my family had during our buying/ choosing a car process. He was always patient and understanding. I highly recommend him. My family has gotten two cars through him and he is on top of his game, professional and diligent every single time. If you're in the market HIGHLY CONSIDER going to Ted. You wont regret it. More

Very good experience I came to this place trying to find out what where my options in order to trade in my car, and Jerry Gonzalez help me out. He walked me thru the whole I came to this place trying to find out what where my options in order to trade in my car, and Jerry Gonzalez help me out. He walked me thru the whole process and answer every question I had. Thank you Jerry I'll definitely be coming back in a future. More

Great dealership! Excellent customer service! Best experience... Everyone I encountered was pleasant and friendly especially the internet sales manager, Winn Chew, who was very helpful through the Best experience... Everyone I encountered was pleasant and friendly especially the internet sales manager, Winn Chew, who was very helpful through the process and explaining what everything is and made my purchase experience smooth and easy. More

Happy Honda lady I recently bought my Honda CR-V at Norm Reeves Honda Superstore Cerritos, and it was a pleasure to meet Kevin Harris he was pollite and professional I recently bought my Honda CR-V at Norm Reeves Honda Superstore Cerritos, and it was a pleasure to meet Kevin Harris he was pollite and professional and I would definitely recommend him and this dealership. A great experience!! More

Good service and nice person I wuold like to say thank you to Mr. Ty Trieu for helping us, I enjoy your service, you are such as a nice dealer that I ever experience with, I recom I wuold like to say thank you to Mr. Ty Trieu for helping us, I enjoy your service, you are such as a nice dealer that I ever experience with, I recomemd to who ever want to purchase an Honda can go check it out with him, and again I really appreciate for your service ! More

Very good experience and excellent customer service! My wife and I did not expect to drive with a brand new car last Saturday, we already checked 2 other Honda dealers, Norm Reeves was out third and we h My wife and I did not expect to drive with a brand new car last Saturday, we already checked 2 other Honda dealers, Norm Reeves was out third and we had another dealer in our list. We made an appointment with Kim Kelly Lujan to talk about options and prices and basically everything moved in the right direction. She was very clear, well informed, friendly, confident and just nice. From the customer service stand point, she made us feel comfortable while dealing and deciding with all the different options and prices. She worked diligently with us to get the numbers that we were comfortable with, and we believe was a good fair price It took some time to go thru the finance department, but you want someone who checks everything and someone who takes his time to go over all the paperwork involved, and someone who make sure that all numbers add up correctly, we think was time well invested. We believe good customer service is a really big part for any successful business, and Kim sure provided excellent customer service, along with Michelle Villanueva who guided me with some of the vehicle features. We will definitely recommend Kim and Norm Reeves Honda to anyone looking for a new car. Thanks again Kim More

Impressed . Hossain is one of the most helpful, patient & incredibly nice individuals I've met. Very honest & easy to talk to. He's been easy to get a hold of bef Hossain is one of the most helpful, patient & incredibly nice individuals I've met. Very honest & easy to talk to. He's been easy to get a hold of before & after making my purchase. Extremely satisfied with my new 2016 Honda Accord Coupe & his service. The experience of buying my first new car could not have gone any better. More

excellent customer service Brett is Great! He is knowlegable ,patient, helpful and no pressure Excellent customer service We had a wonderful experience and were able to buy the Brett is Great! He is knowlegable ,patient, helpful and no pressure Excellent customer service We had a wonderful experience and were able to buy the car we want for a price we can afford Thanks Brett! More

Amazing My first car & I walked out with a new 2017 Honda Civic. Sam had so much patience with me and made the process extremely smooth My first car & I walked out with a new 2017 Honda Civic. Sam had so much patience with me and made the process extremely smooth More

Miracle worker Darrell Pork was heaven sent. I was referred to him by someone he helped get into a car. Darrell jumped hoops and worked me out a deal that I couldn't Darrell Pork was heaven sent. I was referred to him by someone he helped get into a car. Darrell jumped hoops and worked me out a deal that I couldn't resist. I'am now in a 2017 Honda Accord. My credit is not good to say the least, but when you are dealing with someone who knows his sh** then the impossible is always possible. Make sure you call him and make an appointment. This man is always booked with referrals because he's GREAT!!! More