Norm Reeves Honda Superstore Cerritos

Fast, Friendly, Fantastic Susanna answered all of our questions when we nervously came in to trade a car for a new Honda Accord. Not only were we well informed but we also were Susanna answered all of our questions when we nervously came in to trade a car for a new Honda Accord. Not only were we well informed but we also were greeted by several other staff walking around which made us feel very welcome. I would recommend Susanna if you are looking for a sales person that knows her information, is friendly and will give you a good price. More

Beyond Expectations! Norm Reeves Cerritos provided the best experience I could of asked for. I went to this location due to their customer service and their persistence in Norm Reeves Cerritos provided the best experience I could of asked for. I went to this location due to their customer service and their persistence in making sure our goals were met and that we got the best deal! It was all thanks to Jenny Viveros, the Internet Sales Manager, that I was able to receive services beyond what I expected. I have a Norm Reeves closer to my house, but I was willing to drive up to Cerritos which is 30-40 minutes away because Jenny went above and beyond to help me lease a car I really loved that was under my price range. More

Excellent customer service Michelle made the process very easy for my husband and I. We are happy and excited with our new car. She made sure we were taking care of. Michelle made the process very easy for my husband and I. We are happy and excited with our new car. She made sure we were taking care of. More

Jeff is the best! This is our third Honda from Jeff! With twins on the way we needed a bigger car to replace our 2015 Accord that we also got from Jeff. The odyssey wa This is our third Honda from Jeff! With twins on the way we needed a bigger car to replace our 2015 Accord that we also got from Jeff. The odyssey was a no-brainer and Jeff made the entire process smooth and hassle-free. He gives you the best prices right away so there is no time wasted going back and forth. I contacted him in the morning and picked up the car in the afternoon! It doesn't get any better than that. We were in and out of the dealer in 45 minutes! Thanks Jeff and thanks to the Norm Reeves Honda Team. I am sure we will be back in a few years when the kids are older. Get the NSX ready... :) More

Excellent service My experience with Honda was excellent! I requested for information online and in minutes, I received an email from Kevin Harris. He was very helpful My experience with Honda was excellent! I requested for information online and in minutes, I received an email from Kevin Harris. He was very helpful and knowledgeable. He took the time to show me some vehicles that were within my budget and we were able to find the vehicle I was looking for. He is very professional and I would recommended everyone to go down and see Kevin! Thanks again and God Bless! More

GREAT CUSTOMER SERVICE AND SALES- Francisco and Cecilia Norm Reeves Honda Superstore is one of the best dealerships I have had the pleasure of doing business with. If you need some one to help you with the Norm Reeves Honda Superstore is one of the best dealerships I have had the pleasure of doing business with. If you need some one to help you with the purchase or lease of a new vehicle go to this dealership and ask for Jose Magaña, he is a great sales person to speak to and will help you every step of the way. He already helped us with getting our second vehicle at this store as well and made it very easy for us to do so. Greatly appreciate the business. More

Mr Stone Dan was great a very nice buying experience. This is our third honda from Dan and we would like to thank him for our 3rd honda. Dan was great a very nice buying experience. This is our third honda from Dan and we would like to thank him for our 3rd honda. More

Accord Owner I bought my Accord from Jose Bolivar. Great service! I will definitely recommend him. Norm Reeves is the best Honda Dealership I've been to. I bought my Accord from Jose Bolivar. Great service! I will definitely recommend him. Norm Reeves is the best Honda Dealership I've been to. More

"Awesome customer service!" Thanks to Kevin I knew what I was getting into before even walking into the dealership, he answered my million questions with quick responses via emai Thanks to Kevin I knew what I was getting into before even walking into the dealership, he answered my million questions with quick responses via email and text. Buying my car with him was so easy and hassle free definitely will go back to him for my next purchase! More

Norm Reeves Service is Top-Notch Almost every time I call for service, I'm greeted professionally on the telephone by someone who does his/her best to see that I can be scheduled as q Almost every time I call for service, I'm greeted professionally on the telephone by someone who does his/her best to see that I can be scheduled as quickly as possible. There have been rare exceptions with the staff's willingness to be helpful. This particular visit was worrisome because it was before the Thanksgiving holiday and the service center usually is hard-pressed to find available times as every customer wants his/her vehicle in tip-top" shape for family visits and vehicle reliability. No problem in my case, as Ricardo was polite and understood the smaller nature of my service need when he answered my phone call. I showed on time for my appointment the next day and was again "processed" through the service entrance with efficiency and courtesy. A female (Kim?) then took over at the service desk to explain the work and approximate charges before sending me on my way to wait, and had me back at the desk to pay for my service in a very respectable time frame given the holiday crush. The above is all true and typical of the outstanding service provided by Norm Reeves Honda. More