Norm Reeves Honda Superstore Cerritos

Norm Reeves is #1 Adil Khan was very pleasant and focused on helping me to convert my lease to a sale. I feel the service I received was handled as quickly and efficien Adil Khan was very pleasant and focused on helping me to convert my lease to a sale. I feel the service I received was handled as quickly and efficiently as possible. I would recommend!! More

There's a reason why they are #1! Overall I had a really great shopping experience at the Norm Reeves Honda Superstore in Cerritos and would definitely recommend to others! Jeff Aok Overall I had a really great shopping experience at the Norm Reeves Honda Superstore in Cerritos and would definitely recommend to others! Jeff Aoki had been helping me via email on any questions I had with the CRV and also helped me test drive the car fairly quickly when I showed up unexpectedly. He was a pleasure to work with and I made the decision to come in to the dealer as he was very prompt with his responses. I also liked that he didn't pressure me into purchasing the vehicle when I let him know that I needed more time. When I finally made the decision to purchase, Jeff Aoki was unfortunately not in the office. Linda Ly helped get the cost and made sure that the purchase was expedited as I was on a very tight schedule. Finally, Kevin Harris was the one who finished the paperwork for me and showed me all of the great features of the car. Kevin gave great suggestions on the payment options. He also knew about my limited schedule and made every effort to let me know how much time I should anticipate to spend at the Finance department and expedited the process. He even followed up the next day to make sure I didn't have any questions about the new car. I am very happy with the support that Kevin provided. Thank you Norm Reeves!! More

Hassle Free I drove in Mazen Abdeh came up to us with a big smile, I didn't want to get my hopes up because I've had bad experiences in the past, he asked me what I drove in Mazen Abdeh came up to us with a big smile, I didn't want to get my hopes up because I've had bad experiences in the past, he asked me what I was looking for, got me into the car I wanted, took me on a test drive and then we talked prices. He listened to us and what we wanted. We were in and out in less than 3 hours. More

new mother of twins What a great experience! We are new parents of twins and we didn't have time to waste. Eduardo Mora responded quickly to my Internet request for infor What a great experience! We are new parents of twins and we didn't have time to waste. Eduardo Mora responded quickly to my Internet request for information regarding the Honda Pilot. He didn't waste my time and could see my time was very valuable since we took the kids in (only 13 weeks old)! He got us into the car we discussed, traded my car and got the monthly payment to what we intended! The staff was so friendly! One employee even wiped spit-up from my son's mouth! And the finance manager was a pleasure as well! Overall, great experience! I will return and will recommend to everyone! Fern :) More

Good Customer Service- Very Helpful I got my new car a few months ago and I am glad that I went to Norm Reeves, because I am completely satisfied with it. Mr. Ahmed really helped me with I got my new car a few months ago and I am glad that I went to Norm Reeves, because I am completely satisfied with it. Mr. Ahmed really helped me with picking the right car and he conducted his services in a polite and professional manner. I would be sure to go again when I need another car (my daughter is turning 16 soon ugh...). More

Great dealers..! The customer service is very good and they do their best to give the customers the best deal. I would recommend to my friends as well. The sales perso The customer service is very good and they do their best to give the customers the best deal. I would recommend to my friends as well. The sales person Kevin is a very good person, gave me the best deal. More

Great Customer Service Today I traded in my vehicle which I had purchased from a Chevy dealer. Sam A was super helpful! He helped me find the right car for me at a great pri Today I traded in my vehicle which I had purchased from a Chevy dealer. Sam A was super helpful! He helped me find the right car for me at a great price. He took the time to walk me through the process and explain every new feature of my car. He provided great customer service and had a lot of knowledge of the vehicles. I left very impressed and will definitely be coming back and suggesting others visit Sam. Thanks so much! More

Very happy I went to norm reeves!! As soon as I got off my car I was warmly greeted by Sam, who was ver helpful and friendly. From the get-go I felt Sam wanted to help me get the car I As soon as I got off my car I was warmly greeted by Sam, who was ver helpful and friendly. From the get-go I felt Sam wanted to help me get the car I wanted for the price I wanted. He kept going back and forth with prices until he found something I could afford. I think if it wasn't for his friendliness I wouldn't have had the courage to go through with getting a car. Thanks once again sam for making a first time buyer like myself getting through this for the first time. It is greatly appreciated!! More

Relaxed no pressure buying experience. We went in to just to look at the cars, with no intention of buying one that evening. Shawn showed us around the lot pointing out cars that met our sp We went in to just to look at the cars, with no intention of buying one that evening. Shawn showed us around the lot pointing out cars that met our specifications and budget that we had discussed earlier. There was no pressure on his part, lots of patience with us instead. He clearly knew the facts and answered all our questions about the cars. After a test drive we ended up buying a car that night since . It was late, but he stayed for us past closing, as well as the finance guy. With a pleasant and comfortable car buying experience like this, we'll be going back to him for a second car. We came in with a recommendation for him and will be recommending Shawn to everyone who's looking for a car. Thanks so much. More

Epitome of an honest and helpful sales man Prior to visiting Norm Reeves I was looking to purchase a used car. My uncle recommended I go and see Jorge just to see what they had in their invento Prior to visiting Norm Reeves I was looking to purchase a used car. My uncle recommended I go and see Jorge just to see what they had in their inventory (Jorge had helped my uncle in the past). The first time we went he was busy with a customer, despite this he quickly stopped by to answer any of our questions as we looked around. He wasn't pushy or overbearing. Weeks later we returned. I was not expecting to leave with a car nonetheless with a 2015 Honda Civic Ex. Needless to say, Jorge was behind this. I was a first time buyer with a ton of questions and he patiently answered them all. He laid out my options and made my car purchase possible. He made this experience pleasant and quick. If you're looking for a car but are discouraged because of your credit score and history I strongly recommend you visit Jorge. He will work with you and get you in the car you want. He is honest, patient and kind; all of the qualities of a true helpful Honda 'Guy in Blue'. More