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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,718 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,718 reviews

January 10, 2016

"Great Experience" No-pressure, didn't feel rushed Trustworthy They listened to me Quick and painless — the dealership made the process easy Quick and clear communic More

by princessof21ok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALI ALI
Jan 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, pressure-free, trustworthy, professional, and exceptional customer service and will be ecstatic to hear that you left Norm Reeves Honda satisfied. We are very appreciative of your 5-star review. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 09, 2016

"Good Understand and Very Helpful" I came in yesterday in search for a car because, college is on its way here in about two weeks. My wife aunt refer me into Kan You. I came in with my More

by KhangRen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kan You
Jan 09, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your car! At Norm Reeves Honda, we always strive to provide the utmost in quality and customer satisfaction, and it’s encouraging to know Kan You was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle. We look forward to working with you during your next service visit. Remember to find us on Facebook to receive access to our exclusive coupons. Kind regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 08, 2016

Excellent Car Buying Experience Luis was very patient, friendly, and most of all enthusiastic. He answered all of my questions and made sure that we were comfortable throughout the w More

by Ethan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
Jan 08, 2016 -

Norm Reeves Honda Superstore Cerritos responded

All of us at Norm Reeves congratulate you on your new car and appreciate the opportunity you presented to earn your business! Luis is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, patience, enthusiasm and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 08, 2016

Very nice experirnce I dealt with Me. Edgar Sanchenz. He was very professional and treated me very well and helped me nicely in buying the new car. I needed to go to More

by Balaji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Sanchez
Jan 08, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know Edgar was able to provide you with the professional and knowledgeable service Norm Reeves Honda is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next service appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook likers. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 07, 2016

Good experience for a new car I was in the look out for a preowned 2015 Honda civic; have had many quotes from different dealers, yet quote from Ty Trieu was by far the best. His More

by tanle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
Jan 07, 2016 -

Norm Reeves Honda Superstore Cerritos responded

I am very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. We look forward to working with you again and hope that you'll find us on Facebook to locate outstanding specials from our service department. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 05, 2016

Thanks so much Sonny! Sonny helped me get into the car that I wanted and at a price that fits into my budget. I will most definitely recommend and will be coming back!!?? More

by Ingrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Jan 06, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Sonny was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 05, 2016

Wendall is great! Great follow-up, much patience! Had a great experience with Wendall and would recommend him for anyone looking for a good experience with no pressure! More

by Nichole32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendall Thompson
Jan 06, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback and recommendation. It's fantastic to know that Wendall was able to make your purchase incredibly easy and pressure-free. We look forward to working with you or anyone you might send our way in the future. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 05, 2016

Outstanding Customer Service Sam was very knowledgeable about the car that I purchased. He answered all my questions and was genuinely did his best to make sure I was happy with m More

by Yesenia Murrieta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhafni
Jan 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking time to leave us a great review! We are pleased to hear Sam did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 05, 2016

Great and excellent service! I was a couple of months ago to the Desler to buy a vehicle and Jerry was very helpful very sincere and kind to advise me on buying my car, I definite More

by Quimel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adil Khan
Jan 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Norm Reeves Honda Superstore Cerritos! If there is anything else we can do for you just give us a call! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 04, 2016

Sales assistance Alex Delgadillo assisted us in choosing the right car for our need and budget. Made us very comfortable while at the dealership. Never experienced to More

by Juan123
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Khan, Alex Delgadillo, Jonathan Quirarte
Jan 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words. We're completely committed to providing top quality service and we're ecstatic to hear that your experience with Alex reflected this dedication. We appreciate the time it took for you to give us this feedback. At Norm Reeves Honda Superstore Cerritos, we value our customers and we look forward to seeing you on your next visit. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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