Norm Reeves Honda Superstore Cerritos

Great experience It has been a great experience working and dealing with people like Billy. He made sure that I will be getting a really good deal and at the same time It has been a great experience working and dealing with people like Billy. He made sure that I will be getting a really good deal and at the same time getting the car we really wanted. Honda norm reeves is really the best place to shop for the vehicle you want. You can't go wrong especially when Billy' is around. More

Phenomenal service and deal from Susanna Yim! This was the quickest and easiest car deal I've ever done. I got a quote from Susanna that beat a dozen other dealers in SoCal, and closed the next da This was the quickest and easiest car deal I've ever done. I got a quote from Susanna that beat a dozen other dealers in SoCal, and closed the next day. I loved not having to go back and forth- I got their best offer immediately. When I arrived the car was waiting for me, just had paperwork. In and out in under 30 minutes, nothing but courtesy and professionalism from Susanna and Norm Reeves Cerritos. There's no pressure, no games, and no dealer gimmicks. Definitely start here when looking for a new Honda! More

Rafael is the reason I will come back in the future I was in the market for a new car, and this was going to be my first purchase at a dealer. Ive been to an assortment of dealerships before, but I alwa I was in the market for a new car, and this was going to be my first purchase at a dealer. Ive been to an assortment of dealerships before, but I always ended up walking away, because I don't like feeling pressured or backed up in a corner that with leave me with the huge financial burden. Quite frankly I don't really care for the dealership experience in general. However this changed when I came into Norm Reeves Honda and was helped by Rafael. A couple things I had on my side going into the situation was I had my brother with me who had experience buying from dealerships, I had secured I loan from a credit union through his help also, I pretty much knew what I wanted, and it was also the morning of super bowl Sunday. Rafael approached us quickly and I told him I was interested in the 2017 Accord Sport. He showed me a few examples of the Sport with different packages and options. He was knowledgeable about the car and what its capabilities are, and that made me even more excited about it. The plan for the day was to go to 6 or 7 dealers of different Makes and just look at their model that I liked, have a seat in the driver and passenger seat and look in the trunk, and check out the features, but not test drive at that point. After taking the tour of dealers I would narrow down to 3 that I would test drive to finally the one I would choose. -I can tell this drove most the the salespeople crazy, but Rafael was the only one who didn't pressure me and seemed to really understand where I was coming from. He was confident that the Accord was going to win. And I was serious of my interests in it. The 2 most important things for me when I've looked at cars before is, 1. Is what they have or offer what I really want and 2. Do they make me feel pressured or uncomfortable. Rafael showed me exactly what I wanted. He didn't take me across the lot to show me a civic or something not in my scope, because that would've turned me away. He showed me the Accord Sport in the color that I wanted, with the features that I wanted. My mind was made up, and I was buying it. We came to an agreement on price that we were happy with, and the rest of the night was smooth sailing. Rafael walked me through the process and he kept me informed throughout the entire experience and soon enough I was in my first new car driving home. If it were anyone else I don't know if I would've bought anything that day. Rafael is the man to see, and I recommend him to anyone struggling to find faith in the dealers, or if anyone just wants an overall great experience . Thanks again Rafael and Norm Reeves Honda More

awesome dealer salesman lito and the finance officer ramzi are excellent! they give me offer that can't say no. i would recommend this dealer to all my family and f salesman lito and the finance officer ramzi are excellent! they give me offer that can't say no. i would recommend this dealer to all my family and friends More

Great experience as first time buyer thanks to Sen! I showed up to buy a brand new 2017 Civic and Sen Dissanayake greeted me with a handshake and a smile. He was very helpful with all the details of the I showed up to buy a brand new 2017 Civic and Sen Dissanayake greeted me with a handshake and a smile. He was very helpful with all the details of the Civic and answered any question I had. As a first time buyer, it was a great experience thanks to Sen. I expected it to take long, but it went by real quick and I got the car that I always wanted! I would definitely recommend Norm Reeves Honda of Cerritos! Thank you Sen! More

Well informed of what to expect We were interested in a van. Trying to keep the cost within our budget, Winn offered us a 2016 Odyssey EX model at an affordable price. She is such a We were interested in a van. Trying to keep the cost within our budget, Winn offered us a 2016 Odyssey EX model at an affordable price. She is such a dedicated sales manager whom any dealership should value. She had to drive to another location to pick up our van as Cerritos location has no stock. She ended up staying way pass her shift to make sure the entire transaction was completed. The purchase price was disclosed upfront and there was no surprises. All in all, we didn't have any stressful car buying experience like a lot of car buyers do. Keep up your professionalism, Winn, your passport to success! More

Best Sales Experience I want to thank Norm Reeves and salesman JOSE MAGAÑA for the excellent, curtious & prompt customer service when I picked up my New 2017 Honda Civic. J I want to thank Norm Reeves and salesman JOSE MAGAÑA for the excellent, curtious & prompt customer service when I picked up my New 2017 Honda Civic. Jose was personable! Answered all details,'took his time showing me all feautres of my Civic and even followed up few days later. BEST dealership experience with Jose - hands down! Jose best of luck to you & your team, keep up the excellent work! ~Marie R. More

Jeff Aoki at Norm Reeves Honda Cerritos is THE BEST!! Jeff Aoki has done it again!! Just got our 2017 Honda CR-V this weekend and it was a breeeeeze!! I got my 2014 Civic from this same place 3yrs ago and Jeff Aoki has done it again!! Just got our 2017 Honda CR-V this weekend and it was a breeeeeze!! I got my 2014 Civic from this same place 3yrs ago and I came back to this store because Jeff truly makes car buying so easy and hassle free. If you want to avoid the haggling and hassle and sketchy dealer tactics... I highly highly recommend Jeff Aoki!! More

Great Experience! I needed to get a new vechicle because my old one stopped working properly. I was not looking forward to having to buy a new vechicle but Devon did a I needed to get a new vechicle because my old one stopped working properly. I was not looking forward to having to buy a new vechicle but Devon did a fantastic job of helping me find the right one. He was incredibly patient and knowledgeable. I never once felt like he was trying to upscale me to make a bigger commission. I appreciated his honesty and help. I highly recommend him to anyone looking for a pleasant experience in buying a new vehicle. More