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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,393 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,393 reviews

February 26, 2013

Nader was the best salesman I have ever worked with!! Not only did he have everything ready for us but made the whole experience very easy and fun. I usually don't like dealing with salesman but Nader is the More

by akim4013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2013 -

Norm Reeves Honda Superstore Cerritos responded

It is wonderful to hear that Nader was able to offer you a fresh perspective on the car shopping experience! Purchasing a vehicle can be stressful-- that's why we do everything in our power to maintain a stress-free and open environment. Thank you for spreading the word about your excellent visit with Norm Reeves Honda. Before your next servicing appointment, check us out on Twitter and Facebook. We offer exclusive specials to our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 22, 2013

I want to thank the Norm Reeve's Honda Team for such great service. Rafael was our sales person and he was able to tackle everything we brought up to him. As a first time car buyer I was really nervou More

by 007girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen
Feb 22, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your first new car purchase! I am happy hear that you feel confident in your decision to choose Norm Reeves Honda. We work hard to maintain a knowledgeable and hassle-free environment and it's great to know that we've impressed you. We hope to work with you again in the future; don't be shy about calling or stopping in! Be sure to find us on Twitter and Facebook. We offer exclusive specials to our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 21, 2013

HI my name is Sonny Wiliams and I gave Diallo Damon Pinkard all 5 due to his professionalism, excellent customer service and the knowledge of the Honda vehicle. He made me feel comfortable and at ease More

by kekepania29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diallo Damon Pinkard
Feb 22, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Sonny, thank you for taking the time to write this great review! Diallo is an important member of our dealership and it's encouraging to know that you were satisfied with the service he provided. We greatly appreciate your kind words about Norm Reeves Honda and we hope to work with you again in the future. Be sure to find us on Twitter and Facebook! We offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 16, 2013

I came in to Norm Reeves Honda in Cerritos to look for a used car coz thats what i thought i could afford, but Kash educate me on the beauty of having a new car. He explained to me everthing and most of all More

by isay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : kash varzandeh
Feb 19, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! Thank you for taking the time to write this great review. We greatly appreciate your business and want to thank you for recommending us to your family and friends. Our service department looks forward to impressing you even further. Before you come in for your next appointment, find us on Twitter and Facebook. We offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 15, 2013

We received a quote over the internet and by the time we got there, our dealer Ted had paperwork ready for us, answered all our questions, and was really patient with us. It was such a great car-buying More

by sdtapdancer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Suh
Feb 15, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us! At Norm Reeves Honda, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 14, 2013

I was extremely impressed by the service I received when purchasing a new car with Lito Bayas. I have been researching for days and getting estimates onlines on a new Honda Civic. I finally decided to visit More

by Civiclover11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas, Lito Bayas
Feb 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Civic! Lito is an important member of our dealership and he'll be happy to learn that you were so impressed by the level of service he provided. We look forward to working with you again in the future. Be sure to follow us on Twitter and Facebook to gain access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 14, 2013

Tony Dimarzo was very helpful when we bought our new car. He took the time to make sure we found the exact vehicle we were looking for. No high pressure sales tactics, no lies, no false promises. Tony worked More

by Ginaoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us! I am happy to hear that Tony was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 14, 2013

My review only pertains to the sales and finance department since I haven't had my car serviced yet. I bought a Honda Odyssey LX .. The salesperson Susanna didn't pressure me and took the time to sh More

by sungclee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this great review spreading the word about our dealership! Congratulations on your new Odyssey; I'm happy to hear that you were so satisfied during the purchasing process. I'm confident you will also be impressed with our service department! Before you bring your Odyssey in for service, check us out on Twitter and Facebook for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 13, 2013

We had been to different dealerships but none of the sales consultants were as friendly and knowledgable as Susan. Susan worked hard to get us a great deal and made sure we agreed with everything she wa More

by Natcomayagua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your review was just delightful to read. I am happy to hear that Norm Reeves Honda outshone the competition and earned your trust and business. Susan is an important member of our team and she'll be happy to hear about how satisfied you were during the purchase of your new Accord LX. We look forward to working with you again in the future; remember to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 12, 2013

Buying a car is not an easy decision but with the right dealership and sales personal it could be a pleasant experience. I read a lot of reviews about Norm Reeve Honda in Cerritos before I made my mind to More

by Joe_Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Alhafni
Feb 12, 2013 -

Norm Reeves Honda Superstore Cerritos responded

I'm happy to hear that you decided to give us your business after reading so many great reviews about our dealership! Congratulations on your new Accord; it's wonderful to hear that Sam was able to help you get into the car of your dreams. Thank you for taking the time to write this spectacular review. Visit us on Twitter and Facebook for our exclusive coupons. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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