Norm Reeves Honda Superstore Cerritos

I'm giving this place 5 stars simply for Herb Rattcliff., the car salesman, who made it a wonderful experience. Hospitality and customer service minded, Herb is, by far, the best car salesman I h Rattcliff., the car salesman, who made it a wonderful experience. Hospitality and customer service minded, Herb is, by far, the best car salesman I have ever had the opportunity of doing business with. he was never trying to sell us anything. He was simply helping us find the right car with whatever we were looking for, and he really did an. Amazing job at it. Not only is he passionate about helping people, I felt as though he is also passionate about the cars he was selling. He knew the cars and he knew what to recommend. He seemed genuine and took the time to get to know us and our situation before moving forward with any intent of sales.I can definitely see why the Cerritos Norm Reeves is the #1 Honda Dealer. With someone like that on your team, how can you not? I'm Loving my New Honda Civic !!!! Two thumbs up for Herb Ratcliff!!!!!! More

Great staff,excellent customer service. This was the best new car buying experience I ever had. The whole process was great. Would highly recommend this dealership. Thanks! new car buying experience I ever had. The whole process was great. Would highly recommend this dealership. Thanks! More

To my sales person Jackie , who made my experience of buying a new car more enjoyable . I had contacted her through the phone and from the start I felt like I was being welcomed. Jackie was very patient buying a new car more enjoyable . I had contacted her through the phone and from the start I felt like I was being welcomed. Jackie was very patient with me even though I almost drove her nuts changing the colors on the vehicles several times and trust me I'm the most indicisive person you'll know. Overall she became someone I felt comfortable with she was a pint size bundle of joy which made my fear of buying a car turn into a fun one . More

Honda have been my number 1 choice because of the quality of their cars. My experience with Jackie and Dan, at Norm Reeves Honda, now have won my customer loyalty with Norm Reeves as the Honda place to go to of their cars. My experience with Jackie and Dan, at Norm Reeves Honda, now have won my customer loyalty with Norm Reeves as the Honda place to go to, and go back to. I purchased my Honda on Friday, and came back two days later for a second Honda, for my wife (and maybe a third for my daughter to be a new driver soon). Thank you very much, Jackie and Dan, for all your help. More

I just wanted to take a minute to let you know that one of team leader Jorge Cordon did a champion job for me. He helped me to sort out of an issue of billings and more explanations. I don't hesitate to co of team leader Jorge Cordon did a champion job for me. He helped me to sort out of an issue of billings and more explanations. I don't hesitate to complain when necessary, so it's important to let the compliments flow when appropriate. More

We had such a great car buying experience. He took his time and we never felt rushed or pushed to make a quick decision. We typically do our car shopping online but this experience has really changed our time and we never felt rushed or pushed to make a quick decision. We typically do our car shopping online but this experience has really changed our view. I recommend Sergio for any one looking for good customer service! More

I am a first time buyer who had spent all day looking for a car in which i can travel to & from work. My final place to look was at the honda superstore. I was so glad to be helped as soon as I exited the a car in which i can travel to & from work. My final place to look was at the honda superstore. I was so glad to be helped as soon as I exited the car. Nate was so helpful and did such a great job in trying to find me a car that was affordable and that i was going to like. now thanks to him I am a proud owner of a Saturn Vue. More

This is my second purchase from Norm Reeves Honda. Both times Jose Magana helped us. He is great. He was patient with us and very knowledgeable. I would definitely be going back and anyone looking for a ca times Jose Magana helped us. He is great. He was patient with us and very knowledgeable. I would definitely be going back and anyone looking for a car I would recommend that they go and see Jose. He is an asset to this company. More

Norm Reeves was the only dealership I visited that offered good customer service. Jose Bolivar was a great help during the purchase of my Accord offered good customer service. Jose Bolivar was a great help during the purchase of my Accord More