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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,104 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,104 reviews

June 17, 2012

The people we worked with were very professional and friendly. They gave us great customer service and were attentive to our needs. I could tell they listened to what we wanted and they were quick to More

by Lauradiane24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Sandoval, Jeff Aoki, Jeff Aoki
Jun 19, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Laura, Thank you for taking the time to share your experience. We strive for top-notch customer service and it's very encouraging to know that Robert and Mark met this goal with you. Please feel free to contact us if you have any questions or concerns regarding your new car! Don't forget to check us out on Facebook and Twitter for upcoming contests and our latest news. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 15, 2012

I'd like to say thanks to Darrell Pork at Norm Reeves Honda Superstore for helping me get approved and the best price in town. Darrell answered all my questions and walked me through the process step by More

by JS28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 19, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Joslyn, We sincerely appreciate you taking the time to give us this feedback. We value your business and love hearing from our customers. Enjoy your new vehicle and we're glad that Darrell could assist you in your purchase. Be sure to check us out on Twitter and Facebook for exclusive monthly specials. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 12, 2012

My husband and I recently purchased a new vehicle at Norms Honda. Roberto Arteaga helped us. Roberto was very informative and knowledgable. He made our experience enjoyable and smoth with no pressure More

by betty11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Roberto Arteaga
Jun 14, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Betty, It sounds like your visit here at the dealership was a great one! Thank you for taking the time to share it with us. Roberto will be thrilled to hear about your kind review as well. Enjoy your new vehicle and let us know if you need anything. Remember to keep in touch with us on Twitter and Facebook for exclusive coupons and special offers! Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 10, 2012

It was a pleasure working with Ray Tabatabai at this dealership. He was very attentive to my concerns and tried to work out the best deal possible. He made sure everything was taken care of with the hig More

by Brandon22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 11, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the great review! We're proud to have great team members like Ray and it's awesome to hear that you were so pleased with the level of customer service he provided. Enjoy driving your new car and don't hesitate to contact us any time that we can help to improve your driving experience. Don't forget to follow us on Twitter and like us on Facebook for access to exclusive coupons and special offers! Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 09, 2012

My visit to Norm Reeves was very friendly and Shawn was very helpful. Very straight forward person he explained all the details to me, great customer service he gave me an affordable deal on the car , Sha More

by marshel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 11, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We sincerely appreciate this awesome feedback about Shawn and the rest of our team! We always strive to provide an first-rate customer service experience and feedback like yours helps us to make sure we're on the right track. Please don't hesitate to contact us any time that you have questions or concerns in the future. Thanks again for choosing Norm Reeves Honda and don't forget to check us out on Facebook and Twitter! Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 07, 2012

Nader was great to work with. Honest and respectful to my time. He set up everything for me and my family and was very good to my kids who had to come with me. Would recommend to all my family and friends More

by Nickmathews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nader Heidary
Jun 11, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for the great feedback! We're thrilled to hear that you were so happy with Nader and the level of service that he provided. If there's ever anything that we can do to help improve your driving experience in the future then please don't hesitate to ask. Don't forget to follow us on Twitter and like us on Facebook for access to exclusive coupons and special offers! Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 07, 2012

I can really say I thought the Honda commercials were all about actors making Honda seem more than what they were until I went to Norm Reeves Honda (Cerritos) and meet Mark Nelson. He answered all of my qu More

by Tgriffith0811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to share with us about your experience! We love hearing from our customers and Mark will be thrilled to read your great review. We hope that you are enjoying driving your new Accord and we look forward to working with you in the future. Make sure to take advantage of the exclusive coupons and special offers we advertise on our Facebook and Twitter pages! Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 07, 2012

I purchased a honda accord from this dealership and my overall experience here was fantastic, I worked with Robert Lavariere and needless to say he has been the best person ive worked with while purchasin More

by SandraCeballos88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lavariere
Jun 11, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to let us know how we're doing. Customer feedback is very important to us and it's very gratifying to hear that you had such a positive experience working with Robert. We sincerely appreciate both the excellent review and the recommendations. Thanks again and don't forget to follow us on Twitter and like us on Facebook for access to exclusive special offers. Have fun driving your new Accord! Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 06, 2012

I had a good experience at Norm Reeves Honda. Jose Sanchez was very friendly and answered every question I had. I have already send a few friends to talk to Jose and he helped them too. Overall ver More

by caesarestrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 07, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda and thank you for choosing Norm Reeves! We're glad you had a great experience working with Jose to complete your purchase. He will be thrilled to hear of your kind words as well. Thank you for your confidence in recommending us to your friends too! Remember to look us up on Facebook and Twitter for exclusive updates and deals for our customers. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

June 06, 2012

Jose did an awesome job in helping me get into a Honda Civic with the budject I had. He was very knowledgeable and took his time to showcase the wide variety at Norm Reeves in Cerritos. I highly recommend More

by Jesse Medrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 07, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Jesse, Thank you for this great review! It's always good to hear from our customers, especially of their satisfaction in visiting us here at the dealership. Congratulations on your new Civic, we hope you are loving it! Jose will be pleased to hear about your rave reviews as well. Be sure to check us out on Facebook and Twitter for exclusive updates and deals for our customers. Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com

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