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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,087 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,089 reviews

December 21, 2012

Just got our new Honda pilot from there lease retention manager ramzi Maymoun, was an exceptional buying experanice, my lease was up on My Honda odyssey and ramzi made it very easy to get in too the pilo More

by Christeen30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 21, 2012

My wife and I were looking for an SUV. Honda Pilot and Toyota Highlander were perfect fit for our needs so I emailed many, many Honda and Toyota dealerships in our area asking info about leasing (Drive of More

by gatorefo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Norm Reeves Honda experience. We look forward to working with you again in the future; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 21, 2012

i recommend this dealershir to other freinds and describ to them about sevices and price and customer service.they working hard and fast. i am satisfied with this dealship. More

by mojy1346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 20, 2012

We have purchased three cars now from Tom and Lore Simons (2011 CRZ, 2012 Crosstour and 2012 Civic Coupe) in the past year and a half. They are incredible people...kind, friendly, patient, thorough, and ver More

by clmoore12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Lore Simons, Rich Fisler (Finance Manager)
Dec 21, 2012 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of our dealership, I would like to express our sincere gratitude for your loyal business. Your review was a delight to read. Delivering wonderful customer service is at the top of our priority list and I'm happy that you have had such positive experiences with the Norm Reeves Honda staff. If you haven't already, be sure to find us on Twitter and Facebook for access to our exclusive specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 20, 2012

I even considered using another dealer, as the prices advertised seemed better than the offered; but I ended coming back to Norm Reevs Cerritos Auto Square! More

by calialva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Mora, Eduardo Mora
Dec 21, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 19, 2012

Jose Magana worked with me. He listened to all my needs, and found the perfect car with everything I asked for. Thanks Norm Reeves in Cerritos, especially Jose! More

by adkins4ma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 19, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on finding your perfect car! Jose is a valued member of our team and he will be thrilled to hear that he was able to exceed your expectations. We hope to do business with you again. Before your next servicing appointment, be sure to check us out on Twitter and Facebook for our latest specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 18, 2012

I brought my mom in to buy a new CRV last weekend. From beginning to end, Brian Chen was very friendly & helpful and we got exactly what we wanted for the best price. I would highly recommend him to anyon More

by StevenCRV
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen, Brian Chen
Dec 19, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your experience at our dealership! I am glad to hear that Brian was able to assist you and your mom professionally and memorably. Please don't hesitate to call or stop in if there is anything else we can do to help. Check us out on Twitter and Facebook to unlock our exclusive specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 17, 2012

I simply had to share my recent car buying experience. Other dealer car sales people could learn a lot from the staff at Norm Reeves Honda Cerritos . I actually enjoyed myself this time around thanks to More

by Jillimac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Buysman
Dec 17, 2012 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled to know that you had such a positive experience shopping with us. It is our philosophy that buying a new car should be fun, not stressful! Greg and Dan are star employees, true assets to our team. It is so nice to get such positive feedback from our customers, and we look forward to giving you the same great service next time you come see us. Be sure to check us out on Facebook and Twitter for awesome deals. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 17, 2012

Susanna Yim is a great sales person to work with. She is very helpful, and made my new car purchase experience very pleasant. I would recommend and purchase the new car again from her. More

by chihjentsai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car! It's great to hear that you found Susanna to be so helpful during your purchase; she will be happy to learn that she was able to impress you. Be sure to find us on Twitter and Facebook before you come in for your next servicing appointment. We offer exclusive specials for our likers and followers! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

December 16, 2012

Susanna was extremely helpful and really worked with me to get me out with a new car. The staff at this location was very accommodating...appreciate it! More

by Chandosan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 17, 2012 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your opinion of our team. We strive to provide our customers with the best car buying experience possible, and the first step is a friendly and accommodating staff. Susanna truly lives up to our employee expectations and we're proud to have her on our team. If there is anything else we can do for you please do not hesitate to let us know. Also, be sure to look us up on Facebook and Twitter for exclusive deals. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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