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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,085 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,085 reviews

January 13, 2013

loved our experience. we got a quote over the internet and out agent Ted replied back right away. he got us a great deal as well as being the first to respond among all the places we contacted. we'll be More

by markkim05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Suh
Jan 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Norm Reeves Honda; we look forward to working with you, your family, and your friends in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 13, 2013

SUSANNA YIM GOT THE DEAL THAT I WANTED ON THE HONDA ACCORD. I'M VERY HAPPY WITH MY NEW CAR, SHE GOT MY MONTHY PAYMENTS WERE I WANTED THEM...THANKS AGAIN SUSANNA More

by frank4802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your experience with us! At Norm Reeves Honda, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 12, 2013

Jojo Bayas was very accommodating and flexible; we negotiated the price and he matched the other dealers' offer. And it's a great car - 2013 Honda Civic LX. :) More

by juandalisay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us and congratulations on your new Civic! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Jojo is an asset to Norm Reeves Honda and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 10, 2013

Hi Susanna, I would like to thank you for your time Hi Susanna, I would like to thank you for your time and effort in trying to provide the best service possible in our transaction. I can confident More

by Ksalonga
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Mucio
January 08, 2013

This has been one of the best experiences i have had purchasing a car. I dislike car shopping immensely but dealing with Susanna and Michael made the process pain free. I would recommend this dealersh More

by rodric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review! It is great to know that Susanna and Michael were able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 08, 2013

Phil Byrd is an exceptional salesman. His dedication to customer satisfaction is superior. I want to thank Mr. Byrd for going above and beyond to help me get into the car I needed to. Mr. Byrd went above More

by helenduran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 09, 2013 -

Norm Reeves Honda Superstore Cerritos responded

What a great review! Thank you for your kind words; Phil will be happy to hear that you were so pleased with your visit. Congratulations on your new car! Before your next servicing appointment, check out our specials on Twitter and Facebook. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 08, 2013

It was a memorable experience! First we worked with It was a memorable experience! First we worked with Danny Atienza for a brief period in discussing the potential between a CRV and an Accord next w More

by 91accord
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : and Mike Porter
Jan 09, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this lovely review. It's wonderful to know that we have kept your business over the years. We work hard to earn the trust of our guests by consistently providing excellent customer service. Congratulations on your latest purchase! We look forward to working with you again soon. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 06, 2013

It was New Year's Eve when I came to Norm Reeves Honda to search for a car. I had spent all day looking at other dealers in Long Beach and no one was willing to help me out. I came down to Norm Reeves feelin More

by jmulhearn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : jade mulhearn
Jan 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

What a great way to enter the new year, with a new car! We are so ecstatic to hear that Kevin was able to turn your day around. He definitely is a valued member of our team here at Norm Reeves Honda and glad he was able to get you into a CRV. Customer service is a main priority here, so we are happy your first time buying a car was a positive one. If you have any question or concerns about your CRV feel free to contact us. Also, be sure to follow us on Twitter and Facebook if you want to stay in contact with us at Honda. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 06, 2013

I bought a used 2011 pilot from George Habib last friday he didnt rush me and he told me all the features of the car and went out of his way to give me a great price on my new pilot. Thanks George and Norm More

by Lucas8923
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
george habib
Jan 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We here at Norm Reeves Honda want to thank you for your business and are very glad to hear you had a positive experience while purchasing your 2011 Honda Pilot. George is an important member of our team here at Honda, so it is great to hear your purchase with him went smoothly and was enjoyable. If you have any concerns or questions about your new Pilot feel free to contact us here at Honda. Also, take a look at our Facebook and Twitter pages too! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 05, 2013

These two employees were over the top outstanding through the whole process. I would most definitly spread the word about them to everyone I know. I am satisfied and pleased with my new car. More

by blcuellar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We are so glad the process of purchasing a car was an easy one for you. Our main goal is achieving high levels of customer service so it was great you thought we were outstanding dealership. Congratulations on your new car! If you have any questions or concerns feel free to ask. Also, check out our Facebook and Twitter pages! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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