Norm Reeves Honda Superstore Cerritos

I FORGOT TO MENTION "CHRIS RAMOS" WAS BEYONG PROFESSIONAL. PROFESSIONAL DEFINITION: the practice of maximizing the involvement of a client or patient seeking the service of a professional in ma PROFESSIONAL. PROFESSIONAL DEFINITION: the practice of maximizing the involvement of a client or patient seeking the service of a professional in making decisions that will directly affect them.•the expertness characteristic of a professional person THANKS CHRIS ONCE AGAIN More

I came, in looking for a new car for my friend, ray was very help full, in showing me around the lot and took a great amount of time, test driving has we had be rather picky, and thank him for putting up w very help full, in showing me around the lot and took a great amount of time, test driving has we had be rather picky, and thank him for putting up with us, we love are new car, and hope to see him again in the future. More

i was looking for a new car,so i went to norm reeves honda superstore with my friend.we went there,salesmen alex was very nice ,and very professional,he helped us get to know the new civic 4door.answere honda superstore with my friend.we went there,salesmen alex was very nice ,and very professional,he helped us get to know the new civic 4door.answered every questions we asked.without any push,we felt very comfortable the way he talks,thanky u very much,alex.we gonna come back soon. More

Because of the pleasant experience we had coming to Norm Reeves Honda, my husband and I will definitely recommend this dealership to our friends and family. Although we are currently not ready to make a pu Reeves Honda, my husband and I will definitely recommend this dealership to our friends and family. Although we are currently not ready to make a purchase (something we made very clear to the sales associate who assisted us) we were given the courtesy and extremely great service as if we were about to make one. Andy asked about our family and we felt the genuineness of his desire to get to know us on a personal level. My husband and I, in sales ourselves, commend the way he handled our questions. He didn't seem rushed or too eager. Knowing we were taking his time and possibly depriving him from the chance to serve a real buyer, we excused ourselves, but not after we had enough information that will help us make a decision with our future purchase. Andy shook our hands and did not make us feel like we wasted his time. More of us in sales should learn from the way he handled his job-very well done! We thank you for the professionalism you instill in your employees. More

We were on the market for a new CRV but wisely decided to go for the 2010 ACCORD EX-L instead. The Accord is considered a higly revered car. We were referred to Linda, who does internet sales, at Norm Re go for the 2010 ACCORD EX-L instead. The Accord is considered a higly revered car. We were referred to Linda, who does internet sales, at Norm Reeves Honda at Cerritos, CA. Over the phone, we were not so sure if it's worth the trip from Burbank to drive far away to Cerritos. But after calling back and forth and Linda making sure they have EXACTLY the Accord we're looking for, and have agreed on pricing, we're glad we went to NRH on Saturday,3/13/2010. The Accord we wanted did not come with those "dealer-added" options/accessories that can jack-up the price of the car. Linda carried out the whole car selling/buying transaction easily. She even made sure we got the best trade-in value for my 1996 Civic. And we did because we didn't put any money down for our purchase. Next, at Finance is Mr. Murat, who seems (my initial reaction!) like a villain from some Indy Jones movie. But later turned out to be the jolly and gentle giant that he is. There is no "sugar-coating" with this finance guy. No hocus-pocus-abracadabra, ka-bammm surprises! Murat stuck on our agreed pricing. The whole time we were working on the numbers/monthly payments, Murat had his computer screen shown to us, inputing figures, NO sleight of hand magic here! Overall, this whole transaction was painless, we are very satisfied!!! If only most car dealers would operate this way. Go to Norm Reeves Honda Cerritos, make sure to ask for LINDA at Internet sales and you'll be taken care of. And hope that Mr. Murat, the gentle-giant, handles your financing as well! However, I have to knock-off 1 star because 1 masterkey and valet key was not available when we drove our Accord home that Saturday. I have to come back for it on Tuesday. Hey, its quite a drive. More