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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,449 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,449 reviews

April 15, 2016

Susanna Yim for the win These days, in a world where a customer has access to Internet transparency on car pricing, a car sales person has to be a cut above to stay on top. More

by Mpg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Susanna was able to go above and beyond your expectations and provide you with a memorable experience. Her sales excellence is always consistent and I’m glad that your experience with him consistently supports that. Enjoy your new car and feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 14, 2016

Kevin Harris is an awesome salesman! This is our second new purchase from Norm Reeves Honda Superstore Cerritos. Kevin Harris made it easy to find the car we were looking for and his pro More

by DCowboyzfans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new 2016 Honda Civic Ex! Thank you for taking the time to write about your experience. It is magnificent to know that Kevin was able to provide you with the pressure-free and knowledgeable service that Norm Reeves Honda is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook followers. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 14, 2016

The best services Hi susanna yim Thanks so much for help me get my third Honda accord from you i want everyone to know how much i really appreciated your knowledge , s More

by Mike Nguyen
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 14, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Mike, first I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Susanna’s sales excellence is always consistent and I’m glad that your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook for exclusive deals. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 13, 2016

great service Valerie and Michelle We are very happy with our recent car purchase from Valerie and Michelle. Valerie was in a training when we contacted her, she tried her best to reply More

by YZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Villanueva, Valerie Perry
Apr 14, 2016 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Valerie is a great people person and she strives to create a positive buying experience for every customer. She and Michelle will be very happy to hear that they were successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook pages to stay in the loop with exclusive content and specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 11, 2016

Best experience Jeff who sold us a Civic 2016 yesterday for my son was accommodating to our schedule, knowledgeable about the car, respectful and honest with us. More

by Kutebrneyedgrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Aoki
Apr 12, 2016 -

Norm Reeves Honda Superstore Cerritos responded

I am happy to hear that your time spent with Jeff was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new Civic 2016! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook so that you can take advantage of our many great specials and incentives. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 11, 2016

Thank you Jerry!!! I arrived very late to the dealership with a friend, the person we were looking for wasn't there, but Jerry decided to help us out and I'm glad he did More

by Duran1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for the wonderful compliments! We couldn't be more pleased to hear Jerry provided you with a reasonable and professional car buying experience. We are truly dedicated to providing quality customer service in our dealership. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 11, 2016

Easy and fast! This is my second time purchasing a vehicle, but my first time purchasing a brand new vehicle. I was a little worried about my credit score or having More

by andysoeun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Stonescu, Simon Sigua
Apr 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Simon and Dan were able to meet your needs. At Norm Reeves Honda, we always strive to provide the utmost in quality and customer satisfaction. Congratulations on your new 2016 Honda Accord! We look forward to assisting you with your future sales and service needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 10, 2016

Best car buying experience EVER! Friday was the best day of 2016! I walked into Norm Reeves & Darrell Pork was thee absolutely BEST sales man I could have ever had. He made my car buy More

by D. Crutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! I am happy that Darrell was able to exceed your expectations. We understand that buying a car is an important decision and we are honored that you chose Norm Reeves Honda. Please feel free to contact us if you have any questions on your new purchase. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 10, 2016

Thank you Very satisfied customer and thankful for all the help I've received. I will be sure to recommend others looking for a car. Very friendly environment! More

by wearehorriblepeople
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

I am very happy to hear that your overall experience with us has been friendly and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. I look forward to working with you again and hope that you'll find us on Facebook to locate outstanding specials from our service department. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 10, 2016

amazing experience My experience Was amazing, very professional and no time wasted ,or neither made me feel as if,i Was wasting my time, very helpful With all my concer More

by nene206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team was friendly, helpful, timely, and professional during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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