Back

Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,377 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Contact Dealership

18500 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 11,377 reviews

March 01, 2016

An Amazing experience @ Normreeves Honda So my mother and I went into Normreeves to drive off with a Honda CR V which we did all thanks to Robert Villarreal. Then the following week I (the so More

by Davidp86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Villarreal
Mar 01, 2016 -

Norm Reeves Honda Superstore Cerritos responded

What an enjoyable review to read! It is reassuring to know Robert provided you with a great shopping experience. Norm Reeves Honda’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any additional questions or concerns. Also, be sure to visit us on Facebook to gain access to our exclusive specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 01, 2016

Excellent. Great Service I want thank Rafael Messen for his great customer service and the deal he offered. Very satisfied. Also want to mentione the incredible features of t More

by Temo
Recommend Dealer
Yes
Employees Worked With
Rafael Messen
Mar 01, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Rafael was helpful during your visit and that you love your new Honda Sensing. If you have any questions, please don't hesitate to reach out to us again. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 29, 2016

Awesome I Had The Best Experience Ever At Norm Reeves Honda of Cerritos Mr. SonnyWu was A Blessing very kind friendly I felt like I had known him forever.. More

by Brownbeauty08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wong , Sonny Wu
Mar 01, 2016 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Sonny is a great people person and he strives to create the best buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new 2016 Honda Civic Sedan! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook pages to stay in the loop with exclusive content and specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 29, 2016

Fantastic Car Buying Experience I have never felt more comfortable during a car buying experience as I did an Norm Reeves. I felt absolutely no pressure at all. The whole experienc More

by brettpape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Sanchez
Mar 01, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your car buying experience working with Chandika, Edgar, and AJ. We try to create a fun, comfortable and pressure-free environment for each and every customer. Thank you for taking the time to notice those efforts and leave us this 5-star review. I hope you enjoy your new CR-V. If you have any further needs, please come back to see us. Also like/follow us on Facebook to stay connected with special events and deals. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 29, 2016

Purchase Once again Normreeves has done and extremely excellent job in there company wendall is a great asset to your company patient, kind , knowledgeable, f More

by Butterfly27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendall Thompson
Mar 01, 2016 -

Norm Reeves Honda Superstore Cerritos responded

First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Wendall’s sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Also, check out our Facebook for exclusive deals. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 29, 2016

2016 Accord EX-L Had a wonderful experience Saturday feb 27. Got the price & interest rate i was looking for thanks to Edward R. He was very knowledgeable & funny More

by Mrsyvonne63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduard Radulescu
Feb 29, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new 2016 Accord EX-L! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Edward was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 29, 2016

Did not break a sweat! Used Edmunds to get a quote and that put me in touch with Kevin Harris, he was helpful and we where in and out there easily! We have been looking at c More

by adamzbucki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking the time to share your experience with us and are happy to hear that Kevin was able to meet your needs. At Norm Reeves Honda Superstore Cerritos, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 29, 2016

Great experience, best sales rep ever meet! Just got my new Civic Coupe at Norm Reeves, had a great experience. My sales rep Eduard Radulescu was very patient, took his time to explain all car f More

by RaBun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduard Radulescu
Feb 29, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your brand new Civic Coupe! Eduard is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 27, 2016

Wouldn't go anywhere else! If you think customer service isn't important to businesses anymore, you've been going to the wrong places. I've recently drove off the lot with a 20 More

by Johnson93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Bernardino
Feb 29, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your third car buying experience at Norm Reeves Honda Superstore Cerritos. Congratulations on your 2016 Honda Accord Sport! Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with your services. It's delightful to know that Jose, Jackie, and the rest of our team were able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 25, 2016

I had an amazing experience w Hossain. im very happy w car I had a great experience w the sales person Hossain. He helped me drive away w my new car. He made my dream come true.. Thank you Hossain More

by Yguevara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Habid excellent service Finance
Feb 26, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Your fantastic review was quite a refreshing read! Congratulations on your new car! I am sure you are continuing to enjoy it. I am happy that Hossain provided you with exceptional customer service. We do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Norm Reeves Honda. Before your next servicing appointment, please find us on Facebook. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

...
934
...