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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,445 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,445 reviews

April 11, 2016

Best experience Jeff who sold us a Civic 2016 yesterday for my son was accommodating to our schedule, knowledgeable about the car, respectful and honest with us. More

by Kutebrneyedgrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Aoki
Apr 12, 2016 -

Norm Reeves Honda Superstore Cerritos responded

I am happy to hear that your time spent with Jeff was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new Civic 2016! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook so that you can take advantage of our many great specials and incentives. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 11, 2016

Thank you Jerry!!! I arrived very late to the dealership with a friend, the person we were looking for wasn't there, but Jerry decided to help us out and I'm glad he did More

by Duran1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for the wonderful compliments! We couldn't be more pleased to hear Jerry provided you with a reasonable and professional car buying experience. We are truly dedicated to providing quality customer service in our dealership. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 11, 2016

Easy and fast! This is my second time purchasing a vehicle, but my first time purchasing a brand new vehicle. I was a little worried about my credit score or having More

by andysoeun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Stonescu, Simon Sigua
Apr 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Simon and Dan were able to meet your needs. At Norm Reeves Honda, we always strive to provide the utmost in quality and customer satisfaction. Congratulations on your new 2016 Honda Accord! We look forward to assisting you with your future sales and service needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 10, 2016

Best car buying experience EVER! Friday was the best day of 2016! I walked into Norm Reeves & Darrell Pork was thee absolutely BEST sales man I could have ever had. He made my car buy More

by D. Crutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! I am happy that Darrell was able to exceed your expectations. We understand that buying a car is an important decision and we are honored that you chose Norm Reeves Honda. Please feel free to contact us if you have any questions on your new purchase. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 10, 2016

Thank you Very satisfied customer and thankful for all the help I've received. I will be sure to recommend others looking for a car. Very friendly environment! More

by wearehorriblepeople
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

I am very happy to hear that your overall experience with us has been friendly and pleasant. Our team takes customer service very seriously and I'm thrilled to know that you are satisfied with our services. I look forward to working with you again and hope that you'll find us on Facebook to locate outstanding specials from our service department. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 10, 2016

amazing experience My experience Was amazing, very professional and no time wasted ,or neither made me feel as if,i Was wasting my time, very helpful With all my concer More

by nene206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team was friendly, helpful, timely, and professional during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 08, 2016

Amazing and straight to the point! My experience was amazing, they were professional and no time wasted or made me feel like I was wasting my time. I knew what I came for and what I wan More

by Vick7gonzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Gonzales
Apr 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a time-efficient and professional process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to like us on Facebook to get a hold of the latest deals. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 08, 2016

Norm Honda Cerritos-DEFINITION of Great Customer Service!!!! I have purchased from Volkswagen to Nissan to Chrysler to KIA and the list goes on...... but NONE have made my experience so genuine, friendly, and en More

by aceballos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Kevin's efforts have made the difference in your car buying experience by providing you with a friendly, professional and pleasurable service. He is a valuable team member, indeed. We are glad to hear you loving your new 2016 Accord. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 08, 2016

It was a Breeze Thank You Luis Gomez for your excellent and speedy process in purchasing my car. I went in practically as the dealer was close to closing and you were More

by Mary Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
Apr 08, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Mary, thank you for your kind words and congratulations on your new car! We are very happy to hear that Luis helped in making your car buying process a smooth, time-efficient, and exceptional one for you! Enjoy your new car and make sure to like us on Facebook to get a hold of the latest deals. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 07, 2016

Rule of 72 Jeff Aoki made the new car purchasing experience a breeze; his professionalism and extensive efforts to find our family an amazing deal on a new Honda More

by Mpowered
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Aoki
Apr 08, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your feedback! I am very pleased to hear that Jeff’s professionalism and great customer service has made your car purchasing experience a breeze. I hope you are continuing to enjoy your purchase from Norm Reeves Honda. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook before you come in. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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