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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,325 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,325 reviews

February 06, 2016

It was greatest every I have bought many cars before with different dealer and dealt with many sales guys as you know it takes for ever 3-4hrs plus negotiating with the sal More

by Rays50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Jose's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. At Norm Reeves Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 02, 2016

Absolutely great experience and high level of professionalis Jose was not at all like the typical dealer who ponces on customers and pressures them to make decisions. Jose was very respectful, patient, answered More

by Counselor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bolivar
Feb 03, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your brand new car! It's humbling to know we were able to exceed your expectations. Jose is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 02, 2016

Meeting Wendall Thompson Mr. Thompson was helpful, friendly, and professional . His patience and guidance through the purchase process made my new car experience at Norm Reeve More

by Dave J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendall Thompson
Feb 02, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Dave, thanks for this marvelous review and congratulations on your new car! We are so pleased that Wendall was able to provide you with helpful, friendly, and professional service. Enjoy your new car and be sure to like us on Facebook to catch the latest service specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 02, 2016

dealer excelente después de visitar 4 dealers, Norm Reeves Honda, fue el único que nos quizo ayudar, Mousa Mohammad, es un excelente vendedor, y definitivamente vamos More

by brendapuente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mousa Mohammad
February 01, 2016

Norm reeves Honda dealers, Jorge ruiz If you looking for great , friendly service then go see Jorge! He help me get a great car that fits my budget.he really is friend. Thank you again Jor More

by Mlemus123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz
Feb 02, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to give us feedback on your latest purchasing experience at Norm Reeves Honda. We're glad to hear that Jorge able to give you a great and friendly and an overall positive experience. Thank you for your trust and recommendations and enjoy your new car! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 01, 2016

Thank you Honda of Cerritos - Brian Chen & Michael Choi My overall experience at this dealership was wonderful! Brian Chen, Michael Choi and the rest of the Honda Sales Team and Staff were courteous, knowl More

by MissMarcellita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen
Feb 01, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to submit this amazing feedback. Brian, Michael, and the rest of the Honda sales team takes pride in their courteous, knowledgeable, and professional customer service and will be ecstatic to hear that you left Norm Reeves Honda satisfied. We are so very pleased that we could make your visit smooth and easy, and we believe that's how every car buying experience should be. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 31, 2016

Awesome I love my new 2016 Honda Civic !! Jorge was VERY helpful and polite. I would definitely recommend him and the dealership to my friends and family. Gre More

by Karen27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruiz
Feb 01, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Karen, we would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Jorge was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying your new 2016 Honda Civic. We look forward to seeing you again. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 30, 2016

Ernesto Rodriguez Wendall Thompson was very informative and knowledgeable. He was very courteous, friendly and helpful with my car purchased. He will go out of his me More

by rodrige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendall Thompson
Feb 01, 2016 -

Norm Reeves Honda Superstore Cerritos responded

All of us at Norm Reeves Honda congratulate you on your new car and appreciate the opportunity you presented to earn your business! Wendall is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 28, 2016

Price is Right and Service is Awesome! My wife & I are extremely satisfied with our purchase of a 2016 Accord LX. Kim helped us buy the car at a great price with no hassles. We love the ca More

by Ineng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new 2016 Accord LX! Thank you for taking the time to submit this amazing feedback. Kim team takes pride in his friendly and hassle free customer service and he will be ecstatic to hear that you left Norm Reeves Honda satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we’re glad to hear your loving your new vehicle! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

January 25, 2016

I love my Honda 2016 I am extremely happy with my purchase. Jose Magana helped me out a lot. I am very satisfied with my car and my purchase. I recommend Jose and the deal More

by Lupita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Lupita, thanks for this marvelous review and congratulations on your new car! We are so pleased that Jose was able to provide you with such exceptional service. We are glad to hear you loving your new car! We appreciate the kind and sincere comments as well as the recommendations. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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