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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
11,302 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 11,302 reviews

February 11, 2016

Excellent! I would like Norm Reeves to know how valuable Kim Lujan is to this corp. Shes very knowledgeable in this field & provided fast, professional service More

by Normag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Gonzalez
Feb 11, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this marvelous review and congratulations on your new car! Kim is an asset indeed and we are so pleased that she was able to provide you with fast, professional, and knowledgeable service. Enjoy your new car and be sure to like us on Facebook to catch the latest service specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 10, 2016

AAA Los Cerritos referral!!! Kim Lujan is excellent! I was able to get exactly what I wanted and then some. She was very knowledgable and went above and beyond to satisfy my need More

by Happy Customer - Teresa "Yippy"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Kim went above and beyond your expectations and provide you with a knowledgeable and memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 09, 2016

10/10 would recommend to a friend It's been over a year since i bought my car from Susanna Yim and she continues to provide me with routine follow ups to see if i need anything. She's More

by Philipsuh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Philip, we are truly grateful for this awesome review! We are thrilled that Susanna was able to take care of you. She is a great asset to our team and we appreciate her providing you with the service that you deserve. She’s wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have her on our team. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 09, 2016

Love my 2016 Honda Accord Thank you soooo much Jerry for making my experience quick and easy. I was looking for a car and I was really under the weather. He was thorough and More

by Trinicew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your car buying experience working with Jerry. Congratulations on your new 2016 Honda Accord! We are so very pleased that we could make your visit quick and easy, and we believe that's how every car buying experience should be. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 08, 2016

Love my new Civic!! I really like my Civic LX and I have to thank the guy that helped me pick out the right car for myself. The sales person Peter Balint spent a good a More

by Arnell A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Balint
Feb 09, 2016 -

Norm Reeves Honda Superstore Cerritos responded

What an enjoyable review to read! It is reassuring to know that Peter provided you with a welcoming shopping experience. Norm Reeves Honda’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook to gain access to our exclusive specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 08, 2016

great experience Mr. Kan you was very nice, helpful and understanding. I highly recommend him and will be going back to norm reeves in the future because of the great More

by Viviana Pulido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kan You
Feb 09, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Viviana, we are truly grateful for this awesome review! We are thrilled that Kan You was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 07, 2016

Proffesional and knowledgeable! Mr. Kan You was very nice, patient, professional. He was very knowledgeable and thorough. A very important factor for me was Mr. Kan You was not pushy More

by Zertuche, C2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kan You
Feb 08, 2016 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure to read about your car buying experience working with Kan You. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 06, 2016

It was greatest every I have bought many cars before with different dealer and dealt with many sales guys as you know it takes for ever 3-4hrs plus negotiating with the sal More

by Rays50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Jose's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. At Norm Reeves Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 02, 2016

Absolutely great experience and high level of professionalis Jose was not at all like the typical dealer who ponces on customers and pressures them to make decisions. Jose was very respectful, patient, answered More

by Counselor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bolivar
Feb 03, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your brand new car! It's humbling to know we were able to exceed your expectations. Jose is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

February 02, 2016

Meeting Wendall Thompson Mr. Thompson was helpful, friendly, and professional . His patience and guidance through the purchase process made my new car experience at Norm Reeve More

by Dave J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendall Thompson
Feb 02, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Dave, thanks for this marvelous review and congratulations on your new car! We are so pleased that Wendall was able to provide you with helpful, friendly, and professional service. Enjoy your new car and be sure to like us on Facebook to catch the latest service specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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