Norm Reeves Honda Superstore Cerritos

I had such a great experience buying my certified pre-owned CR-V. I found it online at the Norm Reeves website and then went to the dealership to test drive it. Herb Ratcliff did a wonderful job; he pre-owned CR-V. I found it online at the Norm Reeves website and then went to the dealership to test drive it. Herb Ratcliff did a wonderful job; he was courteous, efficient, and diligent. I never once got the feeling that I was being "hustled". The dealership is quite large but Herb gave individualized attention. I was very happy and would gladly purchase another car from the dealership. More

We just leased a 2012 Accord Coupe Ex-L, Linda Ly was helpful and very patient with us. We felt very thankful for her attention to detail and excellent customer service. The price was good also, we felt helpful and very patient with us. We felt very thankful for her attention to detail and excellent customer service. The price was good also, we felt welcome the moment we arrived at the dealership. Thanks Linda for all of your help. More

I was very very greatful with how Eduardo Mora took his time and looked for what I needed and listened to my needs. He did not pressure me and he took his time before the visit and during. Eduardo made sur time and looked for what I needed and listened to my needs. He did not pressure me and he took his time before the visit and during. Eduardo made sure that my visit was a plesant one and kept in mind my budget. Thank you Edurdo for your time and for listening to my needs. More

David Llamas gave great customer service & made my auto purchasing process very easy and enjoyable. Michael Choi also made the financing part of the process easy a well. Great friendly & knowledgable auto purchasing process very easy and enjoyable. Michael Choi also made the financing part of the process easy a well. Great friendly & knowledgable service! More

When I needed to purchase a car, I decided to give Norm Reeves a try as I had a bad experience with a previous dealership. I requested a quote online, and Ted Suh responded back with a great quote. I wante Reeves a try as I had a bad experience with a previous dealership. I requested a quote online, and Ted Suh responded back with a great quote. I wanted a 2012 Honda Accord Coupe V6 EX-L with Navigation, and Ted showed me what was available in stock. The one thing I can say about Norm Reeves is the FABULOUS inventory of vehicles they have in stock. This was the first time I purchased a vehicle on my own, and Ted Suh made it less painful. Thank you Norm Reeves! More

This was our 2nd new car from this Norm Reeves store. The visit was pleasant, cordial and satisfying. Kash was very helpful, did not rush us and really knew his product. Kash is a real asset to this d The visit was pleasant, cordial and satisfying. Kash was very helpful, did not rush us and really knew his product. Kash is a real asset to this dealership and I recommend you see him if you are looking for a Honda. More

My wife and I pulled into the Norm Reeves Honda Superstore with our Honda Accord that we purchased from Mario in 2003. My intent was to examine the cars and the prices that Norm Reeves had to offe Superstore with our Honda Accord that we purchased from Mario in 2003. My intent was to examine the cars and the prices that Norm Reeves had to offer. By this time, I had researched by internet Toyota, Mazda, Hyundai, Volkswagen, and of course Honda. There were so many choices and I was getting alarmed with the eventuality of having to walk into a dealership knowing that I would be approached by a sales person before getting the chance to look closer at the pickings. On this date, April 15th, 2012, I had begun looking into Carmax, Toyota dealerships, Hyundai dealerships, Volkswagen dealerships, Mazda dealerships, then Honda dealerships. Now you may ask why was Honda on the end there. The reason is I already own an older model Honda Accord, and I wasn't quite sure that Honda products would still hold up after so many years. Well, anyway, we drive into Norm Reeves' parking stall, and we begin to examine the available cars in the lot. At the same time, Herb Ratcliff approaches us while many of the other salemen are just standing around at the front gazebo just chattering away. I must have seen at least twelve men just lingering around while Herb nonchalantly approaches me with his business card. I took his card, but I had to make sure that he understood that I just got there and I needed enough time to browse the lot first. He understood and he gave me pointers what parts of the lot to begin looking for my dream car. Although Herb never left my sight, he gave me a wide berth in order to freely look at the models. Remember that I did not yet pick the make or the model of my eventual purchase. My wife and I knew that everything had to be "just right". The definition of "just right" means that the body's design had to catch our eyes; then there was the color; the paint job had to be one of excellence; the exterior had to contrast the interior of the car correctly; the features in the vehicle had to be available in the car of our choice; the "feel" of sitting in the driver's seat had be just right; the passenger seats had to give us that same feeling as well; the visibility through the windows had to give us that clear view; the steering wheel had to fit our hands in a certain way that only we would be happy with; the sticker price and the end cost was a very important consideration for me; the cars had to have their prices posted or else we would walk away from the dealership altogether; and last, only that one in a million salesperson with the appropriate handshake, the approach toward us, he or she had to make us "feel" at home instead of making us feel as though we are about to get "ripped off", a terrible feeling that both my wife and I recently received by the other dealerships, and even in other Honda dealerships as well. Well, folks? That individual turned out to be Herb Ratcliff. Here is an individual I would recommend to anyone who can come into this Cerritos dealership called the Norm Reeves Honda Superstore. He has the knack of showing to anyone his desire to help you in any way he can. Of course, he is still in sales and yes, he wishes to make that sale with you, but Herb really does make that difference. I cannot speak enough about him. He is Norm Reeves' star sales person. I hope you will find that same spark as my wife and I have with Herb. More

IT WAS A GREAT EXPERIENCE ...THANKS TO MANY SANDOVAL GOOD SKILLS AND ATTITUDE!!! THANKS TO SAL RODRIGUEZ FOR ALL YOUR HELP! REALY APPRECIATED! I WOULD RECOMMEND ALL FRIENDS AND RELATIVES......MAX SANCHEZ SKILLS AND ATTITUDE!!! THANKS TO SAL RODRIGUEZ FOR ALL YOUR HELP! REALY APPRECIATED! I WOULD RECOMMEND ALL FRIENDS AND RELATIVES......MAX SANCHEZ More

Darrell, We recently purchased a Honda from you and I Darrell, We recently purchased a Honda from you and I want to thank you for making the sales so easy. My sister is the one that purchased, I just cam Darrell, We recently purchased a Honda from you and I want to thank you for making the sales so easy. My sister is the one that purchased, I just came for the ride. She is so happy with her new Honda and the price beat all others. Thank you again. Debbie sister: Charlene Wylie More