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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,457 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,458 reviews

June 21, 2011

Lore and Tom Simons worked to find the specific Honda Civic equipped the way we wanted. They stayed late the only night we were available to make the sale. They were very knowledgeable and friendly. T More

by jsumners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lore and Tom Simons (sales); Frank Wong (finance)
Jul 12, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Dear Mr. Sumners We're happy to know that your overall experience at Norm Reeves Honda in Cerritos was a great one. We're also happy to that you had a pleasant experienced working with our staff Lore, Tom, and Frank. Thank you for taking your time to write this wonderful review and mentioning our staff. They will be happy to know that your expectations were exceeded with great satisfaction. We look forward to seeing you again in the future. Also, be sure to follow us on Facebook and Twitter to become eligible for monthly specials exclusive to our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Truly yours, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

June 21, 2011

I just recently leased a 2011 Honda Accord. I would recommend Norm Reeves Honda Cerritos to any car shoppers looking for a pleasant car purchase/Lease experience. I was referred to sales rep, Kim Kelly More

by Hector73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim Kelly, Greg Iverson
Jul 12, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Dear Hector, Thank you for taking the time to write this review and mentioning our staff Kim and Greg. Be sure to thank you friend for us for recommending Kelly. I'm glad Kelly was able to make your lease transaction pleasurable and easy. I'm also glad that Greg was there to assist you with all your questions and needs. Let us know if there's anything else we can do for you. As always, we look forward to better assist you in the future. Enjoy your new Accord! Also, be sure to follow us on Facebook and Twitter to become eligible for monthly specials exclusive to our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Truly yours, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

June 13, 2011

Norm Reeves has such a great selection that the process of purchasing a car is potentially overwhelming. Fortunately, they have invested in a talented sales and finance staff which made the process of pur More

by DLRRVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Zegarra
Jun 13, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for posting this stellar review for Norm Reeves Honda! Customer satisfaction is our top priority and I'm happy to hear that you were appreciative of our efforts. Mario is certainly an asset to our team and he will be glad to know you mentioned him in your review! If there is anything else we can do for you just let us know! Please be sure to follow us on Facebook and Twitter to receive exclusive monthly specials! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

June 13, 2011

Mario was a pleasure to work with in getting us our car. He understood our needs in our purchase, and made sure to make the car buying process as easy going as possible. Our experience with Norm Reeves Hon More

by satisfiedhondabuyer2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Zegarra
Jun 13, 2011 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of all of us at Norm Reeves Honda thank you so much for your input! It is always great to hear that our staff is exceeding our customer's expectations! Mario will be happy to hear that you were so appreciative of the service he provided! If there is anything else Norm Reeves Honda can help you with please be sure to let us know! Also, be sure to follow us on Facebook and Twitter to become eligible for monthly specials exclusive to our followers! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Truly yours, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

June 11, 2011

Me encontraba indecisa sobre que carro comprar. Cansada de visitar diferentes agencias de carros sin encontrar lo que queria, nada me llenaba ni en atencion. ni calidad ni precio :(. Hace un par de dias p More

by Yessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas, Lito Bayas
Jun 13, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Dear Yessica, Thank you so very much for posting this stellar review for Lito and Norm Reeves Honda! We are always happy to hear from a happy customer and I'm thrilled to hear that Lito took such good care of your needs. I hope you enjoy your new Honda Pilot! If there is anything else we can do for you please let us know. Also, please be sure to follow us on Facebook and Twitter for great monthly specials! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Thanks you, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

June 08, 2011

We looked for cars at every delearship at Cerritos Auto Mall and found a great deal on a used 2008 Chrysler Sebring Convertible - much better than the Chrysler dealership down the street who had the same c More

by ChrisinLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony D.
Jun 09, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so very much for posting this review for Norm Reeves Honda! We look at all customer feedback as an opportunity to grow as a dealership and it is always validating to hear that our efforts to provide outstanding customer service have bee appreciated. I'm very happy to hear that you're enjoying your Sebring Convertible! If there is anything else we can help you with please just let us know! Also, be sure to follow us on Facebook and Twitter to receive exclusive monthly specials! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Thanks again, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

June 07, 2011

Mark Nelson in the internet department is so wonderful to work with! He made the process so easy and quick without the typical dealer/salesman issues. I would gladly work with Mark again and have recommend More

by cricketdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Nelson
Jun 07, 2011 -

Norm Reeves Honda Superstore Cerritos responded

All of us here at Norm Reeves Honda are humbled by your kind words. Mark is certainly an asset to our team and he will be thrilled to hear that you thought so highly of the service he provided! Customer service is our very top priority and it is always good to hear that one of our customers took notice! If there is anything else we can do for you please don't hesitate to let us know! Be sure to follow us Facebook and Twitter to receive great monthly specials! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

June 05, 2011

I had an excellent experience with this dealership, mostly because of Mr.Herb Ratcliff. It was a no nonsense deal i told him what i needed what my price range was and he hooked me up with the car ive b More

by Sobortman
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Herb Ratcliff
Jun 06, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for sharing your experience with Norm Reeves Honda! Customer service is our top priority and it is always validating to hear that our efforts were appreciated. Herb will be happy to hear that you were so appreciative of the service he provided. If there is anything else we can assist you with please just let us know! Be sure to follow Norm Reeves Honda on Facebook and Twitter to receive exclusive monthly specials! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Truly yours, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

June 02, 2011

Rafael Messen approached us as soon as we walked onto the lot. He was extremely professional and friendly. I told him our price range and the model I wanted and he showed us several options. He took time t More

by Redditt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen and Mike Choi, Rafael Messen
Jun 02, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for posting this review for Norm Reeves Honda! It is always great to hear from a happy customer! Customer service is our top priority and I'm thrilled to hear that Rafael and Mike took such excellent care of you during your visit. If there is anything else we can do for you please be sure to let us know! Be sure to follow us on Facebook and Twitter to receive exclusive monthly specials! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Thanks again, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

June 01, 2011

After a very bad experience at a different Honda Dealer, I used the internet price quote option to find other dealers that had the car I wanted. Norm Reeves was one of three that had the color and options More

by ssm91711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Phil Byrd
Jun 01, 2011 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to post this review for Norm Reeves Honda! We appreciate all customer feedback and it is always nice to hear from a happy customer! I'm pleased to hear that we were able to get you exactly what you wanted. If there is anything else we can do for you in the future just let us know! Please be sure to follow us on Facebook and Twitter to receive great monthly specials! www.facebook.com/normreeveshonda www.twitter.com/normreeveshonda Regards, Brad Mugg - General Manager 562-405-3755 bmugg@normreeves.com www.normreevescerritos.com

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