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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,105 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,105 reviews

May 24, 2014

New car I absolutely love this dealership.no games just straight forward .I will recommend this dealership to all .I love my new car 2014 honda crosstour .tha More

by pfranks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 27, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your review and recommendation! I am happy to hear that our team showed you our trademark customer service and found you a Crosstour that suits your needs. We hope you are enjoying your new Honda so far and look forward to seeing you again in the future! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

May 24, 2014

Londet Srun Great dealer,Allen was very helpful in setting up financing for us, thank Allen!!! Customer service is great, selection never been better, very satis More

by londet1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Allen
May 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback! Thank you for your kind words. Allen is an asset to our team and works hard to uphold our commitment to providing exceptional customer service. We hope you will continue to trust us with any of your automotive needs! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

May 24, 2014

new car purchase Everyone I dealt with at this dealership was great. i felt comfortable and trusted my dealer with the options he gave me. i would recommend him to my More

by adamorosco91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : george habib
May 27, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this review and rating! Thank you for this feedback. Our number one goal is to ensure that every customer leaves our dealership completely satisfied and with no lingering doubts. I am glad that our team showed you their commitment to this goal. We hope to see you back again in the future for anything you may need! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

May 22, 2014

Great Service from Susanna Yim Susanna Yim is the best. She doesn't play any games. the process for getting my new Accord was quick and easy as it should be. She found the exact car More

by eperez37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 27, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your review and recommendation! Susanna is a key member of our team and will be happy to read these kind words. We work hard to ensure we provide our guests with a smooth and stress-free car-shopping visit. I am happy this was provided to you, and I hope you are enjoying your new Accord so far! We look forward to seeing you again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

May 22, 2014

Great 1st time buying experience Thank you Jamie and Mucio for the service and help you have given me for my first car buying experience. Highly recommend you come through. More

by Samrougn24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mucio Sanchez
May 22, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback! I am pleased to hear our team was helpful throughout your visit and provided you with an excellent first time buyer experience. I hope you are enjoying your new vehicle so far! If you need anything in the future, please don’t hesitate to give us a call or come back in. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

May 22, 2014

The ultimate car buying experience! I gave a rating of 5 plus stars for this dealership because it was the ultimate car buying experience I have ever encountered. I was going through a r More

by vasquezm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Bernardino
May 27, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this excellent review! It is such a pleasure to read about your amazing experience with Jackie. I am happy to hear that she was able to help you out in a difficult situation and find you an amazing new Pilot that fit your needs and budget. We understand that the car-buying process can be stressful, which is why our team works hard to provide a professional and accommodating environment for each and every customer. We hope you are enjoying your new vehicle! If you ever need anything, please don't hesitate to come back and see us. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

May 22, 2014

Chris Guzman salesman Chris Guzman a salesman at Norm Reeves Honda is very professional, courteous, and got me the car I wanted. I enjoyed my car buying experience this is More

by jonass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Guzman
May 27, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for these kind words, and congrats on your new Honda! I am happy to hear that Chris provided you with an accommodating and professional experience. If you need anything in the future, please don't hesitate to come back and see us. We look forward to seeing you again! In the meantime, be sure to connect with us online on Facebook and Twitter. Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

May 19, 2014

Great sales team. Jeff Aoki was great help discussing the purchase of a vehicle over the phone and made sure to get everything together and ready for me when I came to More

by artifab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lito Bayas, Jeff Aoki
May 19, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I would like to thank you for this excellent review on behalf of the entire Norm Reeves Honda team! Our number one goal is to ensure our customers receive exceptional customer service throughout their entire visit. It is always rewarding to hear when our team is achieving this. We hope you are enjoying your new vehicle and look forward to serving any of your future automotive needs! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

May 19, 2014

Hassle Free This was my 3rd time buying a car from Norm Reeves. My experience has always been great. This time I purchased a 2014 Honda Accord Sport through Susan More

by JessicaFitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 18, 2014

Thank you Jaime C! Jaime provided us with great service, he made us feel very comfortable with our purchase. Unlike most sale reps, he was not pushy and gave us our time More

by NorbertoJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review and recommendation! I am happy to hear that you had a great sales experience with Jaime. If you need anything in the future, please don't hesitate to come back and see us. In the meantime, be sure to find us on Facebook and Twitter for dealership updates! Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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