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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,111 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,112 reviews

June 06, 2014

Stress free Susanna sent me a very good quote on a 2014 Honda Accord. I contacted her about my interest in the car. We set a time to meet. When I arrived the car More

by IrmaNun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I sincerely appreciate you taking the time to share this feedback. Thanks for the kind review and 5-star rating! I am happy to hear about your positive experience with Susanna. She is an excellent member of our team and will be happy to hear you are enjoying your new Honda. If you need anything in the future, please come back and see us! Sincerely, Brad Mugg | General Manager | 562-405-3755 | bmugg@normreeves.com

June 05, 2014

Friendly & Honest Dan Stonescu made the car experience fun, easy and fast! Never pushy, extremely patient and listen to my needs. I couldn’t decide on a color, he tol More

by Aprilove24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Stonescu
Jun 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write us a positive review! We appreciate your business as well as your kind words. Hope to see you again soon! Brad Mugg | General Manager | 562-405-3755 | bmugg@normreeves.com

June 04, 2014

Accord Kash was a great sales person and Adil Adil khan made the experience so much easier than expected. So happy with my new honda accord 2014 process More

by Majid.afzal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil khan
Jun 05, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this review, and congratulations on your new Honda Accord! I hope you are loving it so far. I am pleased to hear that Kash and Adil made your car-buying experience efficient and hassle-free. If you need anything else in the future, feel free to reach out to us! Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

June 04, 2014

Excellent and Knowledgeable Service Kim Kelly Lujan was so helpful and knowledgeable about her product. She really recommended what was best for our family, and looked out for us. We rec More

by jennifferluna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write us a positive review! We appreciate your business as well as your kind words. Hope to see you again soon!

June 04, 2014

denisee bought a car from Kan You. he helped me find a right car with great price.!! i loved it! he understood me how to communicate because i am deaf and he More

by DeniseMartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kan you
Jun 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the kind words! We are so glad Kan was able to get you into a new car. Please come see us again soon! Brad Mugg | General Manager | 562-405-3755 | bmugg@normreeves.com

June 03, 2014

So happy she did everything right so I could get my new Honda civic the same day, she was so nice and did such a great job. More

by weromzt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcia Pastelin
Jun 05, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I am happy to hear that Marcia was accommodating to your car-shopping needs and found you a great new Civic. I hope you are enjoying it so far! I appreciate you going out of your way to leave this feedback, and I hope to see you back again in the future! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

June 03, 2014

Best car buying experience Kash has provided one of the best customer service experiences that I have ever had. He was informative, friendly, and always available to help. Most More

by Kimberly0911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 10, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I sincerely appreciate you taking the time to share this feedback. Thanks for the kind review and 5-star rating! I am happy to hear about your positive experience with Kash. He is an excellent member of our team and will be happy to hear you are enjoying your new car. If you need anything in the future, please come back and see us! Sincerely, Brad Mugg | General Manager | 562-405-3755 | bmugg@normreeves.com

June 02, 2014

First time car leaser I was recommended to Jose bolivar and boy am I glad I went to him. Being a sales person myself I hate being badgered and pressured into something but More

by lindaamaya15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Bolivar
Jun 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for this excellent feedback! It is rewarding to hear that Jose went above and beyond to ensure your experience was hassle-free and professional. Our number one goal is to provide exceptional customer service to each and every customer. I am happy to hear that our team showed you their dedication to this. I hope your mom is enjoying her new vehicle so far! If either of you have any questions or additional needs, please don't hesitate to come back and see us. We look forward to working with you again soon! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

June 01, 2014

Our 2nd car from Dan! My husband and I came this past weekend to buy our second car from Dan Stone. Ever since we purchased our first car from Dan a couple of years ago, he More

by Yaya24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Stonescu
Jun 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Wow, I am so pleased to read this excellent feedback about your continued success with Dan. Thanks so much for sharing these kind words! Our team works hard to ensure our customers feel well taken care of throughout the car-buying process, as well as afterwards. I am glad that Dan was able to find you a second great vehicle, and I hope you are loving it so far! We look forward to seeing you for anything else you may need in the future! If you have not already, be sure to connect with us on Facebook and Twitter to stay in the loop with dealership updates. Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

June 01, 2014

A+++++ My first time to get a car and Mr. Lito Bayas made it a wonderful experience. No need for extra effort. Easy to talk with. I told him to quote me the More

by Huwantomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Jun 04, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I am so pleased to read about your positive experience at our dealership. Thank you for sharing this feedback! Lito is an asset to our team and works hard to show our customers his commitment to client satisfaction. Congratulations on your new vehicle! We hope you are enjoying it so far and look forward to helping you with any future needs. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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