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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,112 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,112 reviews

June 26, 2014

Great service After shopping around I finally found the car I wanted. Roberto helped us out even thou it was late in the evening, Roberto was patient with us and e More

by cer45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 30, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave this review and 5-star rating! I am thrilled to hear that Roberto was helpful throughout your visit. Our number one goal is to provide top-notch customer service. It is always rewarding to hear when our team is achieving this. We hope to see you again soon! Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

June 24, 2014

Excellent Again! I just purchased a 2014 Honda Accord Sport. It is my third purchase/lease from Norm Reeves Honda in two years. I plan to return to Norm Reeves Honda More

by rcuci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Bernardino
Jun 25, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Wow, It is so rewarding to read about your continued success with Jackie and our entire team! Thank you for taking the time to share this positive feedback with us. We work hard to make sure that our customers are completely satisfied both during their purchase and after. I hope to continue to be able to help you and your family with any of your automotive needs. We truly value your business and can't wait to see you back again soon! Thanks again, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

June 23, 2014

Euphoria Just leased a new 2014 Honda Civic sedan and was the best experience I've had at a dealer. Kim Lujuan was absolutely stupendous the whole way, from th More

by Calswede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for these kind words, and congratulations on your new Civic! I am happy to hear that you are loving your new Honda so far. Kim is an excellent member of our team, and she works hard to ensure our customers are well taken of throughout their purchase. We hope you will continue to trust Kim, as well as our entire team, for anything you need in the future! In the meantime, be sure to connect with us on Facebook and Twitter for dealership updates. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

June 21, 2014

Salesperson I was very impressed with salesperson, Andy Ngo, on how within a few minutes after discussing my daughter's interest in a white honda civic was able t More

by rubix15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ngo
Jun 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing these kind words! I am happy to hear that Andy was able to create a positive purchase experience for both you and your daughter, while ensuring that she left completely satisfied with her first car. We hope she is enjoying her new Civic so far, and we look forward to working with both of you again in the future! If you need anything else, please don't hesitate to reach out to us. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

June 20, 2014

Enjoying my new car! Enjoying my 2011 Honda Accord. Was not looking foreward to going to a dealer and was worried about dealing with a pushy salesman. On the contrary the More

by Ivyblueberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Ngo
Jun 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this feedback about your purchase with Andy! Our team understands that a stress-free experience is one of the things customers want most during their car-shopping visit. I am pleased to hear that our team was welcoming and helpful during your purchase. Congratulations on your new Accord! I hope you are enjoying it so far and look forward to working with you in the future. Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

June 19, 2014

1st Father's Day was a success! My wife and I had been looking for a family vehicle for us and our littel 5 month old girl. Dan Stonescu was very informative and helpful when we got More

by sqwuilz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Richie, Dan Stonescu
Jun 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your first Father's Day! I am so happy to hear that our team was able to find you the perfect car for your growing family. Our number one goal is ensuring 100 percent customer satisfaction. I am happy that our team worked hard to provide you with exceptional customer service. Thank you for sharing this feedback! If you need anything else in the future, we hope you will choose Norm Reeves Honda! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

June 19, 2014

Amazing experience overall I came in to trade in my car for used one and ended up walking out with a brand new car. Amazing Service and they did everything in their power to hav More

by Jayyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
Jun 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this feedback, and congratulations on your new Honda Civic! We are so happy to hear you are enjoying it so far. If you need anything in the future, we hope you will trust us! In the meantime, be sure to connect with us on Facebook and Twitter for dealership updates. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

June 18, 2014

Man of His Word My wife and I walked onto the lot looking for an affordable, reliable, family starter car. Once we were greeted by Ed, we felt at ease knowing that he More

by Ngomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Wow, Thank you so much for this excellent feedback! I am so happy to hear that Ed was helpful throughout your visit and provided you with all the information you needed to make the right decision for your family. Our number one goal is to ensure that each and every customer leaves our dealership completely satisfied and with no lingering doubts. It is rewarding to hear that Ed showed you his commitment to this goal. We hope you will continue to trust our dealership for any of your future automotive needs! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

June 17, 2014

Excellent pricing with honest and friendly service We did hours of research using TrueCar, Consumer Reports New Car Price Report, and other rating sites for Honda dealerships in my area and indeed we c More

by LilyL2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 17, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I sincerely appreciate you taking the time to share this feedback. Thanks for the kind review and 5-star rating! I am happy to hear about your positive experience with Ty. He is an excellent member of our team and will be happy to hear you are enjoying your new Honda. If you need anything in the future, please come back and see us! Sincerely, Brad Mugg | General Manager | 562-405-3755 | bmugg@normreeves.com

June 17, 2014

Amazing experience thanks to Kevin Harris and David Llamas Thank you Kevin Harris and David Llamas! Settled quickly on an excellent price. Honest, helpful, in no rush, great followup! Go ask for these guys! More

by dnxtvet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 17, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write us a positive review! We appreciate your business as well as your kind words. Hope to see you again soon!

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