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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,954 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,954 reviews

February 28, 2014

Mario was GREAT!!! He helped me get the car I wanted and made sure I got a good deal with the price. He was very friendly and polite the whole day. I recommend him to EVERYONE!!! More

by Lutrice25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank so much for this excellent review and 5-star rating! I am pleased to read about your positive purchase experience with Mario. He is an excellent member of our team and will be happy to hear that his commitment to customer service came across during your visit. We hope to see you again in the future! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 27, 2014

Kendra approached me with a friendly attitude and she was very helpful in finding me the car that worked for me. I was very pleased with her customer service and would definetly recommened her to my friends More

by Sreynoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra black
Feb 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for leaving these kind words about your experience with Kendra! I am happy to hear she was helpful and accommodating throughout your purchase and found you a vehicle that works for your needs and budget! We hope you are enjoying your purchase so far and look forward to seeing you again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 27, 2014

This is a great dealership! Both Jorge and Kash are great sales consultants. I highly recommend such a great place with wonderful customer service! Very helpful and easy to work with! More

by Nataly8a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jorge Ruiz
Feb 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind words and glowing recommendation! Thanks for sharing this feedback. Jorge and Kash will be pleased to know that their dedication to customer service came across during your visit. We hope you see you back for anything you need in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 26, 2014

I was recommended by a friend to Lio Chanez, he has been an excellent saleperson to work with, I am actually buying a car from out of state(az) this dealership is hands down better than any here in phx,az More

by dguerro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lio Chanez
Feb 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your kind words, as well as your business! I am flattered to hear that you have chosen Norm Reeves Honda even though you are out of state. We work hard to provide the best customer service, and it is rewarding to hear that this has been your experience with Lio. We hope you enjoy your new vehicle! Be sure to connect with us on Facebook and Twitter for dealership updates and offers! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 26, 2014

I went in with my husband and kids just too look around with no intent to buy that day. Enrique was very friendly, funny and gave me a great price I could afford. My family was very happy with our new pu More

by jenn1308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Izquierdo
Feb 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Jenn, I appreciate your kind words about your sales experience with Enrique. Thank you for taking the time to share this feedback! Enrique will be happy to know he provided you with exceptional customer service. I am pleased to hear you are enjoying your new car and look forward to working with you in the future! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 25, 2014

Me and my wife came here to buy our first car, it was a rough year last year so I wasn't expecting to get much of a deal with my credit. Walked out of there with the car I wanted and a great deal, I didn't More

by EloyG.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Wu
Feb 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share this excellent feedback! I am pleased to hear that Sonny was helpful throughout your visit and found you a great new car that suits your needs and budget. Our number one goal is customer satisfaction, and I am happy to hear you drove away happy. We look forward to working with you again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 24, 2014

Kendra was amazing. We told her what we were looking for and she delivered. No hassle, extremely friendly and she answered all the questions we had. She even offered bagels and drinks. Great hospitality. I More

by sdeseriere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this feedback about your experience at Norm Reeves Honda! Thank you for your kind words and recommendation. I am pleased to hear that Kendra showed you our team's commitment to customer service. If you need anything in the future, please come back and see us! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 23, 2014

Great people and easy to work with. Didn't try to up-sell or convince me I needed something I didn't want. I knew what vehicle I wanted and had done my research, Ed was able to provide me with a com More

by a3athena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Wong
Feb 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you taking the time to share this excellent feedback and rating. Thanks so much! At Norm Reeves Honda, we understand that buying a new car is a big decision, therefore we work hard to provide our customers with all the information they need to make the right choice. I am happy to hear that Ed was accommodating throughout your visit and upheld our commitment to providing quality customer service. If you need anything else, please don't hesitate to come back and see us! Warm regards, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 22, 2014

I would recommend Ty Trieu to all my friends and co-workers. Ty was very patient and polite. He made me feel at ease and sold me exactly what I came in for. No wonder your Dealer of 2013 with sales More

by gabyhamburg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Gaby, Thanks for taking the time to share this review and 5-star rating! We appreciate your kind words and recommendation. Ty is an excellent member of our team and will be pleased to hear that he showed you our commitment to customer satisfaction. We hope you are enjoying your new car and look forward to working with you again in the future! Best, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

February 22, 2014

I just took delivery of my second Honda Accord from this dealership! I called Chandika DeSilva and AJ on an extremely busy weekend to see if they had the exact vehicle I wanted and they made sure it was st More

by onehapagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 24, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks so much for your kind words, as well as your continued business! Customer satisfaction is our top priority, and it is wonderful to read that our team provided you with exceptional service throughout your visit. Congratulations on your new Accord; I hope you are enjoying it so far and look forward to seeing you back for your next purchase! If you need anything at all in the meantime, please don't hesitate to come back and see us. Also, if you have not already, be sure to connect with us on Facebook and Twitter to stay informed on our special offers. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

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