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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
8,947 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,947 reviews

July 12, 2010

I was in the market for a new vehicle and after discussing my needs with Herb, I was confident that he could service these needs. He listened attentively (which to me is a big plus), maintained his More

by ultimatesully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Ratcliff
Jul 12, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, ultimatesully! We appreciate your feedback in this great 5 Star Review. I'm thrilled to see you had a good experience with our dealership and more specifically, Herb. We hope you enjoy your new purchase and we look forward to servicing you again in the future. Please keep in mind that we always have specials on Facebook and Twitter to save you extra money. Become our follower and check out our eCoupon before you come in for your next service! Thank you, Brad Mugg - General Manager 562-345-9100

July 10, 2010

Our experience at Norm Reeves was great. Kaveh Teherani was a "no pressure" salesman which we appreciated very much. He was very accommodating and explained all the features the car had. He also was very More

by hondahppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaveh Teherani, Mucio Sanchez
Jul 12, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, hondahppy! I'm so glad you had a good experience with us and more specifically Kaveh and Mucio. They were happy to have the opportunity to have met you and assist you with your purchase. Please let us know should you have anymore questions or if there is anything else we can do to assist you. I would also like to recommend becoming our follower on Facebook and Twitter as we have extra savings exclusively for our followers! Thanks again, Brad Mugg - General Manager 562-345-9100

July 10, 2010

I do not look forward to "pushy" car salesmen. In fact, if a dealer is too pushy, I will go somewhere else. Not so with my experience with Kevin Harris of Norm Reeves Honda. He was friendly, supportive, More

by turtlemom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : 4
Jul 12, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, turtlemom! I appreciate the time you took in posting this review for Norm Reeves Honda Superstore and Kevin Harris. We truly have the best intentions for our customers and therefore we do not believe in pushing our customers to do anything they are uncomfortable with. I'm glad to see you had a good experience with Kevin and you saw that value in him. Please let us know if there is anything else we can assist you with! Regards, Brad Mugg - General Manager 562-345-9100

July 09, 2010

I just wanted to comment about my recent experience at Norm Reeves Honda Superstore. To be honest, I've always dreaded the notion of shopping for a new vehicle. I anticipated that I would feel pressured a More

by lynnamar73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Shahnawaz and Daniel Carmolinga
Jul 12, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, lynnamar73! I am so delighted to read this wonderful review you posted for Norm Reeves Honda Superstore. Shawn and Daniel are both extremely knowledgeable and personable reps. They both are great assets to our company. I am so thrilled to see you had such a rewarding experience! We truly appreciate your business as you are a valued customer, and we also appreciate you for taking the time to post this 5 Star review! Please let us know if there is anything else we may assist you with. Enjoy your 2007 Honda Accord! We look forward to seeing you again in the future! Please also check us out on Facebook and Twitter. We always have specials running exclusively for our followers! Regards, Brad Mugg - General Manager 562-345-9100

July 08, 2010

I went in to check out the great deals for that week. Met Anthony he was able to patiently explain the different financing options that they have. The transaction went really fast and smooth. No pressu More

by zogloid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nguyen
Jul 08, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Hey there zogloid! Glad to see you had a good car buying experience with us. Anthony is indeed a great asset to our team and I'm happy to see you think so, too! Thank you for your feedback in this review and please let us know if there is anything else we can do to assist you! Enjoy your new ride! Regards, Brad Mugg - General Manager 562-345-9100

July 06, 2010

I went in to the Dealers Parking, Just to ask a question & i was a approached by Herb Ratcliff. From The begging he was very friendly & open to help with my needs, being in the situation that we are right n More

by Ronny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Ratcliff
Jul 07, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you very much for giving us a review. We appreciate you taking the time to write it. It is very important to us knowing that our customers are very well taken care of by staff. Herb was thrilled to have the opportunity to assist you and we all hope to see you again in the future! Just so you know, we are on Facebook and Twitter. We always have great specials going on exclusively for our followers. Your business is always important to us. If there's anything else we can do for you, please do not hesitate to call. We are at your service. Enjoy your new car! Regards, Brad Mugg - General Manager 562-345-9100

July 03, 2010

My family and I visited Norm Reeves Honda, and Hammad was excellent on the service he provided. He answered all our questions and concerns, and showed us all possible options available for us. Thank you Ha More

by funky7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hammad
Jul 03, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Good afternoon Funky7 How are you? I hope you and your family are having a wonderful 4th of July weekend. We are so pleased that you had a wonderful experienced an Norm Reeves Honda. Hammad is a wonderful employee and he was very thrilled to have worked with you. If there's anything else we can do for you, please do not hesitate to visit us again or give us a call. Regards, Brad Mugg - General Manager

July 01, 2010

Both my husband and I had a wonderful experience we were treated with professional, and knowledgable staff.They really exceeded our expectations, they answeared all our questions and put our mind at ease More

by ritabdecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRAD MUGG,TONY DIMARZO,DANIEL CARMOLINGA
Jul 02, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Hey there Charles and Rita! We are so glad too see you had a delightful car buying experience at Norm Reeves Honda in Cerritos! Tony, Daniel, and I were so pleased to meet you and we were glad to help answer all your questions! Please let us know if you have anymore questions or if there is anything else we can do to assist you. We sincerely hope you enjoy your new vehicle! Regards, Brad Mugg - General Manager 562-345-9100

June 26, 2010

I went to look at couple cars at norm reeves honda in cerritos..I didn't really know what I wanted iin a car.....but shawn came to me and asked me the right question and help me find the right car for my More

by mr.rayn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : shawn
Jun 28, 2010 -

Norm Reeves Honda Superstore Cerritos responded

Thank you, mr.rayn! On behalf of everyone at Norm Reeves Honda in Cerritos, we would like to thank you for shopping with us! We also greatly appreciate you for taking the time to post this 5 Star Review. Shawn was glad to have the opportunity to help you find the right car to fit your needs. Please let us know if there is anything else we can do to assist you! We also would like to suggest becoming a follower of Norm Reeves Honda on Facebook and Twitter. We always have specials going on exclusively for our followers. Thanks again, mr. rayn! Regards, Brad Mugg - General Manager 562-345-9100

June 24, 2010

I AM HAPPY WITH THE SALES STAFF AT NORM REEVES HONDA. ANDY AND PAUL WERE VERY HELPFUL. WE TRIED TO GET SERVICE AT ANOTHER DEALERSHIP BUT NOBODY WOULD HELP US. I AM RATHER YOUNG SO MANY PEOPLE THOUGHT WE More

by SIMPLEMIKE099
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
ANDY CHANG AND PAUL FLORES
Jun 24, 2010 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of everyone at Norm Reeves Honda in Cerritos, we would like to thank you for not only choosing us, but also for taking the time to post this 5 Star Review. We value customer satisfaction as a top priority and we are thrilled to see you had a good experience with us. Andy and Paul were happy to help you out and we all look forward to seeing you again in the future! Should you have any questions or if there is anything else we can do to assist you, please don't hesitate to give us a call or stop in. We would also like to invite you to join us on Facebook and Twitter. We always have great specials going on that are exclusively for our followers! Thank you, Brad Mugg - General Manager 562-345-9100

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