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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,505 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,505 reviews

June 16, 2013

Would like to thank Sonny Wu for the help he provide , very helpful and kind. and best of all very patient ... I purchase a 2013 Honda Accord Sedan on 6/15/2013 traded in my 2012 Toyota Camry. gave me a g More

by 1mtzcaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your experience with Norm Reeves Honda! I'm delighted to hear that Sonny was able to impress both you and your daughter. I hope you both are continuing to enjoy your new Hondas. Make sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 15, 2013

My experience here was great. i have been searching for a car for a long time and have had nothing but very rude customer service. From the time i walked in to Norm Reeves Honda Kim Kelly was very helpful v More

by mpantoja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 17, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review! It is great to know that Kim was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 14, 2013

I had a great time experiencing buying my first new car. It was so easy, we got a quote over the net, and by the time we got to the dealership, our rep Ted had a vehicle ready to be test driven, he answered More

by lovingmycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Suh
Jun 14, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to write this wonderful review. Ted is a valued member of our team and he'll be delighted to hear that he was able to impress you. Congratulations on your new purchase; don't hesitate to call or stop in if there is anything else we can do for you. Remember to find us on Twitter and Facebook! We offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 08, 2013

I had a great experience at Norm Reeves Honda Superstore. Both Brian Chen and George Habib were very friendly and polite.Customer service was superior! I'm glad that I went to you guys to purchase my new car More

by aleashamike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen
Jun 10, 2013 -

Norm Reeves Honda Superstore Cerritos responded

This review was an absolute pleasure to read; thank you for taking the time to share your feedback and assign Norm Reeves Honda such an outstanding star rating! Congratulations on your new Accord; it's great to know that you feel confident in your decision. Before your next servicing appointment, check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 07, 2013

Nick was very helpful. We came in and he offered help right away. Very knowledgeable about the cars I had asked about. He worked hard to get the price that I could afford. He also helped me compare tw More

by domingo43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your first car buying experience! I am delighted that you chose Norm Reeves Honda as your dealer. Nick is a valued member of our team and I'm happy to hear he exceeded your expectations by providing our trademark excellent customer service. We hope to have earned your trust and repeat business; it would be a pleasure to do business with you again in the future. Remember to find us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 06, 2013

my name is charles johnson, i usely don't bother writing reviews because the majority of people don't deserve one. however Herb is truley a cut of above the rest. I explained to him my current statu More

by jc993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Charles, thank you for taking the time to share this wonderful feedback. I am happy to hear that Herb was able to exceed your expectations by delivering well-informed and attentive service. We look forward to helping your daughter find the perfect Civic to suit her needs! Before you come in at the end of the month, check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 05, 2013

Sonny wu made my time smooth and offer to get water and food like hot dogs and hamburgers which they had for free. Handling a customer and bring food!! Can't top that. Friendly guy, knows what he is talkin More

by Ph1rocksanho3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny wu, Sonny Wu
Jun 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

What an enjoyable review to read! It is reassuring to know that Sonny provided you with a hassle-free and welcoming shopping experience. Norm Reeves Honda’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 04, 2013

Help me a lot made sure that I was happy and my family as well Love my car I would keep coming to the dealer for any of my services like I did with my civic cerritos team care very much More

by ivoryjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 04, 2013

Get price over Internet then get call from dealer,have better price over the phone, the sales person promise the price and the color they have. 2 hours late we get our new ACCORD and happy drive to home. More

by Wilsonmpr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

June 01, 2013

Had a excellent experience great sales person. Highly recommend my sales person. Offered great pricing and was able to work on the budget I was looking at. More

by gabyminy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Ceniseros
Jun 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new vehicle! I'm happy to hear that you found our staff to be professional, knowledgeable, and efficient. We hope to work with you again in the future; don't hesitate to contact us if you have any additional questions about your purchase. Remember to find us on Twitter and Facebook for our latest exclusive offers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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