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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,498 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,499 reviews

July 08, 2013

James was a very friendly salesman! He made the entire experience very comfortable and exciting! He also had a great sense of humor. The facility itself was very clean and fresh. Every person around had a More

by aglayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ceniceros
Jul 09, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with Norm Reeves Honda! Our entire staff works hard to maintain a hassle-free and honest environment; I'm pleased to hear that our efforts have been recognized. James will be delighted to learn that he was able to exceed your expectations. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 07, 2013

Lito and George were friendly and professional. They managed to get me out of the lot with a new car in less than two hours at a great price! Lito test drove the car we wanted with us and answered all o More

by jksiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Jul 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent review! It is great to know that Lito was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 07, 2013

Mr. Chen provides excellent and friendly services. No pressure, period. I got a very good deal from Brian for my Honda Civic and very much appreciate his effort to save me extra money. I would definite More

by KL5880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen
Jul 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us and congratulations on your new Civic! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Brian is an asset to Norm Reeves Honda and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable and pressure-free service. Thank you for your recommendations. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 06, 2013

Was looking for a specific car and they are apparently hard to come by. However, this dealership had two. Kevin was very nice and took me on the test drive while explaining the benefits of buying new. More

by Akato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 08, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this great review and star rating! I am pleased to hear that we were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Norm Reeves Honda is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 04, 2013

This is the second car I've purchased at norm reeves cerritos with kevin harris. He actually called me to wish me happy birthday. Ive never had that before at any dealership and ive pirchased many cars. More

by nviramontes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : kevin harris
Jul 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the Norm Reeves Honda experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 04, 2013

THIS GIRL GOES ABOVE AN BEYOND FOR ALL HER CUSTOMERS !!!she gave me the best price low low low super low price. ASK FOR JACKIE AT NORM REEVESHONDA SUPER STORE More

by JENJEN22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jackie , Jackie Bernardino
Jul 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

On behalf of Norm Reeves Honda, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. Jackie is a valued member of our team and it’s a delight to know that she helped to proudly represent our dealership throughout your Honda purchase. Before your next servicing appointment, be sure to check our Facebook Offers tab for the latest exclusive coupons. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 04, 2013

we had a great experience getting or new car. Got a quote over the internet, printed it out and went down there for a test drive. We asked our dealer Ted a ton of questions while driving around and he More

by socalstud99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Suh
Jul 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is magnificent to know that Ted and our staff were able to provide you with the pressure-free and knowledgeable service that Norm Reeves Honda is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 03, 2013

Well , first off i want to thank ed , he was kind to me and my wife when we first arrived at the lot. He wasnt pushy at all , he took us serious even though we looked young. I finally found a car that i re More

by Viri27dlacruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with us. I am sorry to hear that you had a negative experience with Kevin; it was certainly not our intention to disappoint or frustrate you. I am happy that you were impressed with the level of service provided by Ed. If you are open to discussing this issue further, please give me a call so we can work towards a resolution that will make both parties happy. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 03, 2013

I just leased my very first car and I am EXTREMELY happy and satisfied with their genuine and helpful services and support. My leasing deal was BY FAR the best I have found after looking into many other de More

by Shirin_v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Khan
Jul 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 03, 2013

The two employees as selected were very helpful. Ishan was patient throughout my car selection process and Susanna was thorough in explaining the product and services. More

by x3chelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 05, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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