Norm Reeves Honda Superstore Cerritos

I worked with Jose Magana in the internet department from the first moment I made contact with Norm Reeves Honda. I got several quotes from various dealers including non-Honda dealers. The main reason I we the first moment I made contact with Norm Reeves Honda. I got several quotes from various dealers including non-Honda dealers. The main reason I went with Norm Reeves Cerritos is because of Jose. He was professional and always responsive to questions and concerns both before and after I purchased the vehicle. Unlike the other sales people I came across (and I contacted several), I went with Jose because he was able to answer questions and knew the product. He was up front with me when the dealership didn't have the initial vehicle I was looking for. I was duped into going to several dealerships with promises that they had or could get the car I wanted, which was not the case. Jose even told me which cars, which specials would be the better deal. Most importantly, he never pressured me to get the car the day I test drove it. He told me to take my time when I said I needed to think about it. I contacted almost every Honda dealer in the area, and none of them, not one were like Jose. I live about 30 mi away from Norm Reeves and there are 4 other Honda dealerships that are way closer to me. At the end of the day, I went to Norm Reeves because of Jose. I'll be recommending him to anyone I know who wants to get a Honda. On a separate note, the Finance Department was a little different. I'm not sure if they just don't know the product, but once you get to the Finance Department (when you are ready to sign documents for the new car) don't let the finance guy throw you off or create concerns because from my experience they were giving wrong information. Go with what Jose tells you about the car. He's right. Best service I have ever received in purchasing a new car. More

I spent several months searching for the best price and the best Dealer. Norm Reeves Cerritos was highly recommended, so that's where I went and purchased my new Civic. Both Phil Bird and Rich Fisher did a the best Dealer. Norm Reeves Cerritos was highly recommended, so that's where I went and purchased my new Civic. Both Phil Bird and Rich Fisher did a fantastic job. It's impressive and you won't be disappointed! A+ More

I had an excellent experience. My warranty had expired and Moses really took care of me, getting me a good deal. He provided great customer service without making me feel pressured, like I have experience and Moses really took care of me, getting me a good deal. He provided great customer service without making me feel pressured, like I have experienced with other car dealerships. I would highly recommend coming to this dealer! More

Appreciate the time and honesty from Shawn , and the top notch service he provided while we waited for the paperwork to be processed. He even showed us the new features on our car, Thanks again !! notch service he provided while we waited for the paperwork to be processed. He even showed us the new features on our car, Thanks again !! More

These guys were textbook perfect for leasing my '13 CRV-EX. I did some homework comparing lease deals in the area, connected with Kim Kelly Lujan (by luck of the draw) and explained what I was looking CRV-EX. I did some homework comparing lease deals in the area, connected with Kim Kelly Lujan (by luck of the draw) and explained what I was looking for, what I was hoping to get, and she had numbers back to me same day. When I came in to close the deal and pick up the car (the next day), the numbers only got BETTER (though I am a repeat Honda leaser, and that made some of the difference, although I would not have been aware of the incentive had Kim not taken the initiative to give it to me). Which brings me to the larger point: in today's world of increasingly marginalized customer care, I was treated in a way that made me feel good to be a customer. From the point of first contact to the vehicle walk through (which Kim knocked out of the park as well, by the way - she explained everything there was to explain perfectly, and didn't treat me like an idiot), I could not have asked for a better experience. Even my trip through finance was thoroughly, dare I say, enjoyable - regrettably, I did not catch the name of the team member who walked me through the signing of the hundreds of papers, but he was awesome, too. I will be back, guaranteed. More

I would like to start off by thanking salesman Moses Rojas on providing me with very great service. I was looking for a new car and trying to get out of the old one that i was in. Moses was very conside Rojas on providing me with very great service. I was looking for a new car and trying to get out of the old one that i was in. Moses was very considerate and catered to my needs. he helped get me out of my old vehicle and get into a new honda civic that fits my needs. I truly love my new car and are very thankful for Moses' help. I would highly recommend him and norm reeves honda dealership. sincerely, Nohemi More

My CRV purchase was the best car purchase experience I have ever had. Tony Dimarzo was polite, knowledgeable and helpful with every request. The paperwork was painless. I found Norm Reeves Honda to be a p have ever had. Tony Dimarzo was polite, knowledgeable and helpful with every request. The paperwork was painless. I found Norm Reeves Honda to be a positive shopping experience. I will definitely buy here again and recommend tony to my friends and family. Thank you Tony, and Norm Reeves Honda. More

Let me just start by saying I had a wonderful experience dealing with Ed at Cerritos Honda! My Civic lease was up, and I had my heart set on the Honda FIT for my next lease. I had previously visited another dealing with Ed at Cerritos Honda! My Civic lease was up, and I had my heart set on the Honda FIT for my next lease. I had previously visited another Honda dealership in North Hollywood, and had a TERRIBLE experience there, so I googled "best honda dealership in Los Angeles" and found this dealership in Cerrritos. I couldn't be happier that I drove a little extra distance to find my new car! Ed was extremely helpful and was able to get me the monthly payments that I could afford, and most importantly, the car that I wanted :-). Everyone at the Cerritos Honda dealership was helpful and friendly, and I felt I was very capable hands with Ed. At other dealerships I felt I was being taken advantage of, but Ed made me feel completely at ease and I know he got me a great deal on my new FIT. I highly recommend that you check out Cerritos Honda if you are in the market for a new car. And make sure you ask for Ed!! More

Ty and Avery were very helpful and friendly. Their customer service was great and helped make the process of buying a new car easy and smooth. I would highly recommend them in the future to my family customer service was great and helped make the process of buying a new car easy and smooth. I would highly recommend them in the future to my family and friends! More

Great experience as a first time car buyer. Sales person was very friendly and very helpful. He helped me make a great choice. I would definately recommend Norm Reeves Honda. was very friendly and very helpful. He helped me make a great choice. I would definately recommend Norm Reeves Honda. More