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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
9,505 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 9,505 reviews

September 12, 2013

Amazing experience with Jose Sanchez Internet Sales Manager 7 th car from him other then my Family an friends . Honest caring always goes the extra mile to help you Thank you so much Jose thumbs up. More

by Georgejoem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this great review! It's great to have you as a part of the Norm Reeves Honda family. Jose is a highly valued member of our staff and I'm delighted that he has earned your trust and loyal business. We look forward to seeing you during your next servicing appointment! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

September 12, 2013

Where do I even begin?! I leased a 2013 Honda Civic this last week and it was the best decision I have ever made. I received world class service form Moses Rojas, who guided me through every step of the lea More

by meggg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses Rojas
Sep 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Your review was a delight to read, Megan! Thank you for taking the time to write about your experience with us and congratulations on your new Civic. We understand that car shopping can be stressful, so our staff works hard to maintain a pressure-free and knowledgeable environment. I'm happy that Moses was able to make your first car shopping experience enjoyable. We hope to work with you again in the future! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

September 08, 2013

don't do a post dated check they will sue you and not let you know until the court sends you a judgement. there was a problem with account and they said no problem. but sued before demand letter expir More

by gyvergear2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Moses Rojas
September 06, 2013

a family friend recommended that I go to Norm Reeves for my first car, and I'm glad I did. they were great, answering all of my questions forme, helping me get payments to a level I was comfortable with. a More

by lacarguy55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Suh
Sep 10, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We love hearing from our happy customers! Thanks for taking time out of your busy day to leave this terrific review. I am very pleased to hear that our team was able to assist you in such a detailed and customized manner and that you drove off the lot feeling confident with your purchase. I encourage you to take advantage of huge savings by following us on Facebook and Twitter. Also, don't hesitate to call if you have any questions down the road. Have a great day and we will look forward to seeing you again. Best, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 04, 2013

Sam Sultan is a great sales men, efficient in his work and very generous. I would recommend this employee to those that are looking for services. Thanks for the help and I don't say that often! More

by LioeuHourth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sultan Ahmad, Sultan (Sam) Ahmad
Sep 04, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words about Sam. It gives us great satisfaction to know that our employees are providing our customers with an enjoyable sales experience. Enjoy your new vehicle, and we look forward to seeing you back soon! Stay in the loop with Norm Reeves Honda by following us on Facebook and Twitter. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 04, 2013

Mr Ratcliff was very informative and helpful in me getting my car he made the experience a great one I actually came back with two different people to buy cars from Norm Reeves Honda. More

by bigrob1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this great review and star rating! I am pleased to hear that we were able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Norm Reeves Honda is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 04, 2013

After having a terrible experience with another dealership, my wife and I were quite pleased with the service that Kash provided us with. From the test drive to explaining the many options on the More

by DynoGuru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience. It is magnificent to know that Kash and our staff were able to provide you with the pressure-free and knowledgeable service that Norm Reeves Honda is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 03, 2013

I just bought my 2014 Honda Odyssey at the Norm Reeves Honda at Cerritos CA. It's definitely a great pleasure experience for me with Norm Reeves Honda dealer especially Mr. Ty Trieu who had been very pat More

by huchavu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on the purchase of your new 2014 Honda Odyssey! Nothing makes us happier than hearing from satisfied customers, and we're thrilled to know that Ty provided you with a first-class sales experience. We appreciate your business and your recommendation, and we hope to have the pleasure of working with you again in the future! Stay in touch with us on Facebook and Twitter. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 03, 2013

Great Service! Would recommed to shop there, special price is always available. My sales Agent was super friendly. This dealership has a variety of options for you car needs. More

by Roro1981
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susana Yim
Sep 04, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star review! Your recommendation of our service is the best indication that we are moving our business in the right direction. If there is anything else we may assist you with please do not hesitate to reach out to any of our departments. Follow us on Facebook and Twitter for exclusive access to specials and updates! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

September 03, 2013

Susana was great, price was never changed since the first time we talked to her. Only bad thing was we were told the car had no alarm so we bought it, later we found out the car did have a factory alarm. More

by qttink04
Price
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback about your recent car shopping experience. Honest business practices are the cornerstone of our business, and we are happy to know that Susana upheld this standard. We will take your feedback to heart as it helps us grow as a business. We hope to have the opportunity to work with you again in the future. Don't miss out on the specials we have on Facebook and Twitter. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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