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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
8,962 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,962 reviews

May 14, 2013

It was a pleasure to work with Susanna. She went above and beyond to get me the best quote and retain my business (I purchased an Accord from Norm Reeves Cerritos a few years back). She has also followed More

by oscarmireles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 15, 2013 -

Norm Reeves Honda Superstore Cerritos responded

We are happy to have you as a part of the Norm Reeves Honda family! Susanna is a valued member of our team and she'll be delighted to hear that she was able to impress you. We look forward to doing business with you again in the future. Before your next appointment, check us out on Twitter and Facebook for our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 11, 2013

From the very start Brian was very friendly and courteous. He was very willing to show us the cars and colors available and explain/show the different options available on the models. He was very More

by TeresaBiernetzky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chen
May 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your latest purchase! It's encouraging to hear that you feel confident in your decision to choose Norm Reeves Honda as your dealer. Brian is a valued member of our team and he'll be happy to read this great feedback. Thank you for recommending us to your friends and family; we hope to work with you again in the future! Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 07, 2013

Rafael Messen was great he took the time and ensured I left with the best deal possible I would decently refer him to friends and family More

by Pearlcross3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Messen
May 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share this great feedback! Rafael is a valued member of our team and I'm pleased to know that he was able to impress you by getting you a great deal on the perfect car. We greatly appreciate you spreading the word about Norm Reeves Honda and hope to work with you again in the future. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 07, 2013

Susanna was was very helpful and informative. I would really recommend her to friends/family looking for help looking for the right affordable sale.. also great deals. More

by ezamora23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
susanna Yim
May 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write this review! Our entire staff works hard to make our guests comfortable while delivering personalized customer service. I'm happy to hear that Susanna was able to impress you. We hope to work with you again in the future; remember to check us out on Twitter and Facebook for access to our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 07, 2013

It was an overall great experience. Nick Pin was an excellent sales consultant who helped me with my purchase and kept me informed throughout the process. I got a Honda Accord and I am very satisfied More

by japibajwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this outstanding review and congratulations on your new Honda Accord! Your feedback is a reflection of our dedication to providing excellent customer service. I'm happy to hear that Nick impressed you by going above and beyond to accommodate your needs. Before your next servicing appointment, check us out on Twitter and Facebook. We offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 06, 2013

I just wanted to let you know about my wonderful experience at Honda. I was greated promptly by Kevin Harris who showed me around, answered all my questions about the car, was with me for my drive t More

by klb000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Choi in Finance, Adil Khan
May 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 03, 2013

MR HERBERT RATCLIFF IS A xxxx GOOD SALE MAN HE MADE ME A GOOD DEAL ON A TRUCK AND YOU NOW WHAT I'M GOING BACK TOO BUY ONE FOR MY LIL GIRL SHE IS 16 NOW AND SHE WANTS A HONDA AND GOING TOO GO SEE HERBER More

by berniehc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Bernie, thank you for writing this review! It's great to hear that Herbert was able to impress you during the purchase of your new truck. I'm happy to hear that our level of service has earned your repeat business; we look forward to helping your daughter find the perfect vehicle. Be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 03, 2013

Five stars to Lore Simons, who helped us with the leasing of an Accord. She was friendly, informative and patient, answering all our questions and concerns. She made the leasing experience pleasant and rewar More

by bluesbuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lore Simons
May 07, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new purchase! I hope you are continuing to enjoy your Accord and it’s wonderful to know that you feel confident in your decision to choose Norm Reeves Honda as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

May 02, 2013

I want to thank Lito Bayas for making me feel welcome and comfortable during the buy of my new car. He is an awesome sales person, very knowledgable, friendly, courteous and with a great since of humor. I c More

by nancyd88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
May 03, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new car! Lito is a valued member of our team and it's great to hear that he was able to make you feel at home during your purchasing experience. Our entire team works hard to maintain a hassle-free and honest environment and I'm happy to know we were able to impress you. Before your next servicing appointment, visit us on Twitter and Facebook for our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 30, 2013

Thank you Norm Reeves Honda of Cerritos, for my recent purchase of my new 2013 Honda accord, My sales associate Steven Carvalho simplified my purchase, i visited a few dealerships in the area, none to who More

by californiagirl106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Carvalho
May 01, 2013 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Accord; you've made an excellent choice of vehicle! Thank you for writing this great review; Steven is a valued member of our team and he'll be delighted to read your feedback. Remember to visit us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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