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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
8,341 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,341 reviews

May 06, 2016

Good experiences Hassle free. Will go back for my third Honda. Friendly service. Room for improvement. Learning experience. Good leadership by Susan. No complaint . Al More

by Hkhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavia and Mike (service manager), Adil Khan, Brett Gringhaus
May 06, 2016 -

Norm Reeves Honda Superstore Cerritos responded

This is great to hear! Thanks for sharing the 5-star feedback - on behalf of the entire Honda Cerritos team, I appreciate you shopping with us. Congratulations on Honda #3 - here's to many more awesome adventures! Take care! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

May 04, 2016

Easy Breezy Purchase Devon provided the out most professionalism and knowledge about my Accord. It has been a pleasure doing business with him. All parties involved were g More

by viczx10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for providing us with feedback regarding your recent visit. We are pleased to hear that Devon’s professionalism, product knowledge, and great customer service has earned your trust and business. Congratulations on your new Accord! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like/follow our Facebook pages to stay in the loop with exclusive content and specials. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

May 04, 2016

GREAT GOING ...KEEP IT UP We had a very pleasant experience in the attention and quality of service we received at Norm Reeves Honda.Mr. AJ Jinadasa was very helpful in guiding More

by Harbans Singh
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Edgar, Edgar Sanchez
May 05, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive, professional, and quality customer service and I'm glad that AJ and our team made such a great impression on you. Thank you again and congratulations on your new car. Be sure to like us on Facebook and follow us on Twitter to catch great service specials! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

May 03, 2016

Best customer service!!! Joseph Gutierrez is the man! He is great, very accommodating and friendly. I forgot important things from my traded car and he was able to provide me More

by Mervs26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gutierrez
May 04, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your feedback! It is reassuring to know that Joseph and Kim provided you with a friendly, straightforward, and welcoming shopping experience. Norm Reeves Honda’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook to gain access to our exclusive specials. Best, Vince Marquez General Manager | 562-405-3755 | vmarquez@normreeves.com

May 02, 2016

BEST VEHICLE PURCHASE EXPERIENCE WE HAD!!!!!!!! Kim Kelly at Norm Reeves Honda in Cerritos is so helpful, friendly, experienced and trustworthy. What she quoted me for my new 2016 CRV EX over the More

by renetrejohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us and congratulations on your new car! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. Kim is an asset to Norm Reeves Honda and it is encouraging to hear that they impressed you by delivering our trademark fast, friendly, and knowledgeable service. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

May 02, 2016

substainstal helping hand I am pleased to say I am satisfied with the great service you had to offer and content with your help; I bought my first dealership car so thank you f More

by cervantes,Luis
Recommend Dealer
Yes
Employees Worked With
Ivan Medina
May 02, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing, Luis! On behalf of the entire team, I appreciate you shopping with us and are glad to hear that you had a great experience at Norm Reeves Honda. Take care & hope to see you again down the road soon - you can always count on us! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

May 02, 2016

Great experience I had a great experience with Greg we got straight to the point he gave us the best deal possible I wish I would of went to Honda first More

by Moyr95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Buysman
May 03, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear Greg provided you with a great experience at Norm Reeves Honda! Enjoy your new car! If there is anything else we can do for you just give us a call! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

May 02, 2016

2nd time leasing If you're going to purchase a car at Honda Cerritos Auto Square, don't waste your time booking an appointment with other sales persons. Go directly to More

by Czarinah14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin, Jose Bolivar
May 03, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for this great review and star rating! I am pleased to hear that Jose was able to earn your repeat business. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. It's delightful that Jose and Edwin were able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Vince Marquez General Manager | 562-405-3755 | vmarquez@normreeves.com

May 01, 2016

Certified used car We are very pleased with the help we received from Devon Fields! He gave us flexible payments with zero down! We couldn't be more happy with our car! More

by hidalgoraul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to leave the 5-star feedback. We're glad to hear you had a positive shopping experience at Norm Reeves Honda. Congratulations on your new ride & here's to many great adventures ahead. Best regards - Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 30, 2016

Used Car I recently visited Norm Reeves not knowing what I wanted and drove off the lot in a used Civic. My overall experience was great. Jose Bolivar my sa More

by Salgado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Bolivar
May 02, 2016 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing the 5-star feedback. So glad to hear you had a great experience shopping with Jose! On behalf of the entire Norm Reeves Honda team - congratulations on your Civic! We look forward to seeing you again down the road. Take care - Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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