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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,393 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,393 reviews

June 27, 2025

Oscar, my service advisor,did an excellent job. He notified me promptly of any future maintenance requirements & was great on checking on my concerns. More

by huskrpr22dd
Recommend Dealer
Yes
Employees Worked With
Michael in service
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Jun 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Oscar appreciates the compliment—thank you for noticing his proactive updates! We’re committed to staying on top of your maintenance needs and keeping you in the loop. See you next time for another seamless check-in!

June 27, 2025

Super nice people. Great service. Only took 1.5 hours to replace ignition key and re program the alarm. More

by elizabethmsalinass
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Jun 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Elizabeth, thanks for calling out our speedy ignition-key service! We’re thrilled the job took just 1.5 hours, and that you found our team super nice. Enjoy that newly programmed alarm, and let us know whenever you need us again.

June 27, 2025

Jose Magana made it so easy to come in. If anyone’s coming to look for a car at Cerritos auto square Honda come see Jose. We would like to say thank you so much for your hard work and mak More

by tiffanycalandrino1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hey, Tiffany. Jose Magana is honored by your recommendation! He loves making the car-hunting process effortless. If any friends come looking, he’ll roll out the same red-carpet treatment!

June 27, 2025

My car was driven/"tested" for 60 miles when I took it in for a replacement of camera/sensor. More

by tsokhomala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
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Jun 30, 2025 -

Norm Reeves Honda Superstore Cerritos responded

I appreciate you sharing your concerns and would be happy to review what happened with you. Please contact me using the information below, so we can discuss your experience and address any issues. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

June 26, 2025

So thankful for having Christy as my Salesperson This is my second car I got from her with a very good deal. She and Mike from Finance help me bring home my new 2025 Honda Accord. Christy is an asset to the More

by aviles.rodrigo1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Two cars and counting with Christy on your team—now that’s devotion! Christy and Mike will be thrilled to hear they made your Accord hunt easy, and we'll have them ready for the next chapter in your Honda story.

June 26, 2025

I like My Honda Pilot But I Don’t Love it because between 30-65 My car skips-jerks-I’ve been told by Your service center THIS IS A COMMON COMPLAINT with a Honda Pilot More

by s.babettemaess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi there! I'm sorry to hear about the difficulties with your Honda Pilot. Please give me a call so I can learn more about what's happening and identify potential options for you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

June 26, 2025

I’m very satisfied with the services provided by Mr. Miguel Cabrera. He is very accommodating, considerate, knowledgeable, and highly recommendable. More

by ccsano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera - Service Department
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Jun 27, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words! Miguel Cabrera will be delighted to hear how much you appreciated his attentive service. We look forward to welcoming you back soon!

June 26, 2025

Al principio estuve muy molesta, pensé que no querían trabajar en buscar el problema. Al final de cuando encontraron el daño me sentí Feliz y con su trabajo más. More

by noemimora37299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Many Sanchez
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Jun 27, 2025 -

Norm Reeves Honda Superstore Cerritos responded

¡Hola! Lamentamos la preocupación inicial, pero nos alegra muchísimo saber que pudimos encontrar el daño y dejar todo en perfecto estado. Muchas gracias por confiar en nosotros y permitirnos cambiar tu día a positivo.

June 26, 2025

Service was done at a reasonable time. Trevor explained everything thoroughly he made it easy to understand what was needed More

by michael53777
Recommend Dealer
Yes
Employees Worked With
Trevor
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Jun 27, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi Michael! Trevor will be pleased to know his clear explanations made everything easy to understand. Thanks for sharing your experience—we’re always here to help!

June 26, 2025

Excellent service and was very communicative with work needed etc 5 star Very friendly and professional service More

by Irvin.lovillo
Recommend Dealer
Yes
Employees Worked With
Michael barr
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Jun 27, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks, Irvin! Michael Barr and the rest of our crew are thrilled to hear you found our communication friendly and professional. We can’t wait to serve you again!

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