Norm Reeves Honda Superstore Cerritos

I got the best deal possible! Dan stone is the man you should ask for! I’m 18 and I was able to get a car still for the payments that best suited me thanks to him! Super satisfied Dan stone is the man you should ask for! I’m 18 and I was able to get a car still for the payments that best suited me thanks to him! Super satisfied with my purchase. More

Dreams come true Billy was great. I hate to call him a sales man, he’s more of a genie in blue. Talk about Honda helpful guys!!! Billy along with Izzy made my dream of Billy was great. I hate to call him a sales man, he’s more of a genie in blue. Talk about Honda helpful guys!!! Billy along with Izzy made my dream of owning a 2018 accord come true. My only regret was not walking in to norm reeves Honda any sooner than I did. Thanks guys you are awesome. More

Awesome! Sonny Wu, is a great example of what Honda stands for! He understands his clients wants & needs, honest, & sincere. He forms lasting relationships, w Sonny Wu, is a great example of what Honda stands for! He understands his clients wants & needs, honest, & sincere. He forms lasting relationships, which is absent now a days. Buying/leasing a car can be quite exhausting, but with Sonny, you hate when it's time to go😎. I'm glad to continue to praise, Honda's great customer service. More

Liars Lose We called at 1:00 and at 2:45, and spoke to two different people (men) who assured us that we would be able to test drive the Honda Type R. When we ar We called at 1:00 and at 2:45, and spoke to two different people (men) who assured us that we would be able to test drive the Honda Type R. When we arrived at the dealership at 3:15, we were directed to the reception, but were ignored by the front desk staff. We approached Said, who was loitering by the desk, and he was visibly affronted when we asked him if he was the receptionist, as if that was an OFFENSIVE assumption. Said then dismissively told us that we couldn’t test drive the car, but condescended to say we could ‘sit in the car, if we like’ like we were children that wanted to ride in our daddy’s firetruck. After getting what info we could from the car and the experience, i went up to the receptionist, who was nice and attempting to be helpful, to try to figure out who had lied to us about the cars. After a lot of cat and mouse, it was figured out that they could not track who exactly we spoke to, but they told both departments that the Type R was not allowed to be test driven. My issue is multifaceted. First of all, do not LIE to customers to try to get them into the dealership. Do not CONCEAL INFORMATION to get people in the dealership. Do not DELIBERATELY NOT ANSWER SOMEONES WRITTEN OR VERBAL QUESTIONS to get them in the dealership. I called half a dozen dealerships, and a lot of them tried playing that bullsh*t game with me. I don’t have time for that. I am calling you to get the information I want, not the information you think I need. Answer my question, TRUTHFULLY, or go work in an area where you are not a point of reference for people trying to consolidate where they are driving to get the experience and info they need. Second of all, don’t judge a book by its cover. I, a woman, came in in a crop top, and got dismissed and talked down to the entire time. Except by the people across the reception desk, who couldn’t see my exposed stomach, i guess. If you can’t handle people from all walks of life, and views on fashion coming into your establishment, then get list a dress code online. Additionally, and in tandem with the second point above, don’t shove people into wealth strata just off looks. My boyfriend and I both work in well paying, creative industries and were prepared to pay CASH for a Honda Type R, that day. Thanks you your bad attitude, judgement, lies, and condescension you just talked your way out of a sale. Shame on you for being the most negative (attempted) car buying experience of our lives, and shame on you for being so stuck in the archaic mold of ‘car salesmen’. Like the scene in the movie Pretty Woman, ‘you work on commission right? That’s a shame, I have shoppig to do.’ More

I had a great experience trading my car for a new one Sunny has once again giving me fantastic service purchasing my second car with him. He goes above and beyond to give me a great deal and great custom Sunny has once again giving me fantastic service purchasing my second car with him. He goes above and beyond to give me a great deal and great customer service. More

Excellence of service The service at this Dealer is by far the best I ever had. I had trouble trying to get a new automobile visiting a different dealer and nobody came clo The service at this Dealer is by far the best I ever had. I had trouble trying to get a new automobile visiting a different dealer and nobody came close to what Moses Rojas sales representative and Mucio Sanchez did for us. they worked hard to get us what we wanted and at the price that we where comfortable with they treated us as a person and not as a number. Without a doubt I would recommend any friends or family members to both of them for assistance in getting a a new car. In few words they do have Exellence of services Thank you Esther Rosales More

Awesome and Easy Experience From the minute I walked into the showroom I was greeted and welcome by friendly and courteous employees. My experience was excellent and I would reco From the minute I walked into the showroom I was greeted and welcome by friendly and courteous employees. My experience was excellent and I would recommend the dealership to my friends. More

Awesome experience Susana is great! Very helpful and friendly made it very easy! Would definitely recommend this place to my friends and family when looking for a car! Susana is great! Very helpful and friendly made it very easy! Would definitely recommend this place to my friends and family when looking for a car! More

Nice Dealer I will prefer my friend to come here to buy a new car. For me, I am really happy with Sony help. Fast and Clearly I will prefer my friend to come here to buy a new car. For me, I am really happy with Sony help. Fast and Clearly More

Truly impressive I recently purchased a Honda Accord from this dealership and the experience was incredible. Kim Kelly was absolutely amazing! On top of being welcomin I recently purchased a Honda Accord from this dealership and the experience was incredible. Kim Kelly was absolutely amazing! On top of being welcoming and friendly,her experience, professionalism and product knowledge is truly impressive. Muico in the finance department was awesome making the purchase experience seamless. Can't say enough about Cerritos Honda and Kim Kelly. Thanks! More